--- description: Learn more about Creatio CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Creatio CRM Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [Creatio CRM](/software/130149/bpm-online-crm) # Creatio CRM Canonical: https://www.capterra.co.nz/software/130149/bpm-online-crm Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/130149/bpm-online-crm?page=2) > New Era of CRM: Built on AI. Ready to act > > Verdict: Rated **4.7/5** by 133 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Creatio CRM? New era CRM to manage all customer and operational workflows with no-code and AI at its core. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 133 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Creatio - **Location**: Boston, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian - **Available Countries**: Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 62 more ## Features - AI/Machine Learning - Appointment Management - Borrower Management - CRM - Campaign Management - Campaign Planning - Catalog Management - Channel Management - Client Tracking - Collaboration Tools - Collateral Tracking - Communication Management - Compliance Management - Compliance Tracking - Contact Database - Conversion Tracking - Customer Database - Customer Experience Management - Customer History - Document Management - Engagement Tracking - Financial Management - Financial Reporting - For Financial Institutions - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Investor Management - Knowledge Management - Landing Pages/Web Forms - Lead Generation - Loan Portfolio Management - Marketing Automation - Multi-Campaign - Portfolio Management - Predictive Analytics - Price Optimisation - Process/Workflow Automation - Reporting/Analytics - Sales Activity Management - Scheduling - Search/Filter - Support Ticket Management - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - User Management - Visual Analytics - Workflow Management ... and 67 more features ## Integrations (22 total) - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Manufacturing Software](https://www.capterra.co.nz/directory/30918/manufacturing/software) ## Related Categories - [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software) - [Insurance Agency Software](https://www.capterra.co.nz/directory/20035/insurance-agency/software) - [Loan Origination Software](https://www.capterra.co.nz/directory/20011/loan-origination/software) - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) - [Lead Management Software](https://www.capterra.co.nz/directory/30017/lead-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "A winning solution of CRM + BPM + AI" — 5.0/5 > **octavio** | *27 November 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The combination of modern CRM with BPM and visual workflow programing with no-code (minimal code) is very good. It also incorporates AI agents for end user assistance but also for workflow development which simplifies its use. We compared Creatio with traditional top tier CRMs and foud that in that area it is very price competitive because it has tools and functionality built in in other CRMS which have a fixed monthly fee with a variable component according to use. ON lte long run the other solutions would become more expensive to own. > > **Cons**: It is a very new product (to us) and we are still learning to use it and develop on it as we are used to traditional coding tools, however this will improve with use. > > Very good tool with a modern and friendly interface. The key factor is to become proficient in is use and development early in the implementatin cycle. ----- ### "Flexible CRM, dev-friendly and fast to build on" — 5.0/5 > **Verified Reviewer** | *17 May 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The platform is very open and easy to work with. I liked how smooth it was to set up integrations and automate processes. The no-code tools also made it easier for business teams to build stuff without always calling us. > > **Cons**: Nothing big to mention. Some dev docs could be bit more detailed in some parts, but overall the support was helpful. I honestly enjoyed working with the system. > > I had positive experience as a developer. Creatio is flexible and modern, and I had good control over customizations. Projects went faster than with many other systems I worked with before. ----- ### "A decent CRM software" — 3.0/5 > **Nicole** | *2 June 2025* | Human Resources | Recommendation rating: 6.0/10 > > **Pros**: The new email marketing design section is a great improvement. The ease of design and ability to customize marketing emails has greatly increased. The tagging system also helps create email lists and follow clients in their specific pipelines. > > **Cons**: There is no undo in the email design section. This is one of my primary uses and I have wasted a lot of time after accidentally deleting a section and having no way to retrieve it. I also dislike that you cannot create landing pages to include in emails through Creatio. > > My overall experience is okay. For the price, Creatio does get the job done, however, my team relies on other programs to supplement features that Creatio does not offer. ----- ### "Marketing user experience with Creatio" — 5.0/5 > **Verified Reviewer** | *8 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The marketing automation capabilities are intuitive and flexible, making it easy to build and manage multichannel campaigns. I also appreciated how well the platform integrates customer data across touchpoints to create more targeted and personalized communications. > > **Cons**: Overall, a good solution, but perhaps they can work on more advanced reporting and analytics features. > > Overall, Creatio CRM provided a robust solution for managing marketing campaigns and customer relationships in one place. Once set up, it made it much easier to automate routine tasks and nurture leads effectively across channels. ----- ### "Creatio CRM for Powerful Customer Support" — 5.0/5 > **Anna** | *2 December 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: Creatio CRM is executive and reliable in controlling all the procurement processes. > > **Cons**: Creatio CRM is practical and offers decency in service delivery. > > Creatio CRM has dynamic measure for managing every customer concern. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/130149/bpm-online-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/130149/bpm-online-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data