--- description: Learn more about eRSP price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eRSP Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Medical Scheduling Software](/directory/30027/medical-scheduling/software) > [eRSP](/software/129443/ersp) # eRSP Canonical: https://www.capterra.co.nz/software/129443/ersp Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/129443/ersp?page=2) > All-in-one home care software: scheduling, EVV, billing, payroll, and client/caregiver management on a secure cloud platform. > > Verdict: Rated **4.2/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eRSP? eRSP is built for home care agencies of all sizes, from single-location startups to multi-branch enterprises, looking to streamline daily operations, ensure compliance, and scale sustainably. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 99 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaleida Systems - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$200.00 - **Pricing model**: Other - **Pricing Details**: We will work with you to beat any price. Contact us today\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Communication Management - Compliance Management - Employee Management - Faculty/Staff Management - HIPAA Compliant - Mobile Access - Multi-Location - Patient Records Management - Point of Care System - Recurring Appointments - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - Third-Party Integrations ## Integrations (28 total) - ADP GlobalView Payroll - ADP Workforce Now - Availity - CareAR - CareAcademy - CyberPay - DailyPay - Dynamics 365 - Dynamics 365 Customer Insights - Dynamics Billing - HHAeXchange - Kronoscope - Netchex - Netsmart Helper - Paychex Flex ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Scheduling Software](https://www.capterra.co.nz/directory/30027/medical-scheduling/software) ## Related Categories - [Medical Scheduling Software](https://www.capterra.co.nz/directory/30027/medical-scheduling/software) - [Home Care Software](https://www.capterra.co.nz/directory/30812/home-care/software) - [Assisted Living Software](https://www.capterra.co.nz/directory/10034/assisted-living/software) - [Home Health Care Software](https://www.capterra.co.nz/directory/10036/home-health-care/software) ## Alternatives 1. [GEOH](https://www.capterra.co.nz/software/207985/geoh) — 4.9/5 (167 reviews) 2. [AxisCare](https://www.capterra.co.nz/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 3. [ShiftCare](https://www.capterra.co.nz/software/1016141/shiftcare) — 4.6/5 (145 reviews) 4. [CareSmartz360](https://www.capterra.co.nz/software/147660/caresmartz360) — 4.8/5 (189 reviews) 5. [InMyTeam](https://www.capterra.co.nz/software/215860/inmyteam) — 4.6/5 (93 reviews) ## Reviews ### "User Friendly EVV System\!" — 4.0/5 > **Kacey** | *23 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease and navigation of each area, Absolutely LOVE Global Features too\!\!\! > > **Cons**: One issue was if someone was made inactive but still logged on to the app; the Caregiver could still clock in and or still be in the visit. I wished there were a hard stop for that. > > Overall, great system and very easy to use. And the development team is always trying to keep up with demands and create new features. ----- ### "Improved Features and Excellent Support" — 5.0/5 > **Joy** | *25 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I love most about our ERSP is how user-friendly and efficient it is. It’s the perfect solution not just for our office staff and team, but also for our caregivers. The built-in scheduling, billing, and payroll features make everything so easy to access and use. It simplifies our workflow, saves time, and ensures everything runs smoothly. The software’s design and functionality truly make a difference in our daily operations\! > > **Cons**: While the software is highly efficient and user-friendly, one drawback is the limited access to customer service. It can be challenging to get someone on the phone right away when assistance is needed. Having more immediate support would make the experience even better. However, our account rep has been amazing at returning calls and setting up Zoom calls as needed, which has been a huge help\! > > My overall experience with ERSP so far has been great. We were with this software about a year ago and have recently returned, and I have to say, the new added features have made it even better than before. The improvements have enhanced its functionality and made it even more user-friendly. We’re very pleased with the progress and how well it meets our needs. ----- ### "Brian review" — 3.0/5 > **Brian** | *24 February 2025* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: We like the clear uncluttered layout of the interface. > > **Cons**: Lack of some useful functionality, such as being able to view all regions simultaneously, or expanding the entire weekly schedule of customers to view all tasks at once instead of just one customer schedule at a time. The client family connect portal needs more robust reporting capabilities, such as pulling an entire month or more of visit notes instead of one visit at a time. Customers have expressed frustration with this forcing me to continue downloading a month of visit notes and then sending them to customers. > > Our experience has been mostly good, we have been using it for about 9 years now so we are used to it though. The cyber security attack last year was frightening to say the least and an extremely severe inconvenience. As a result, we almost went with another provider, and may still do so because of the lack of some functionality listed above. ----- ### "ATHCS & eRSP" — 4.0/5 > **tammy** | *17 February 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I like the fact that even though there has been known issues, the team is working to resolve and move forward with a better product for consumers. > > **Cons**: Although it is getting better, customer service response times. > > Overall, the product has worked great for ATHCS. There have been some highs and lows throughout our partnership, I do feel that things are on the right track. ----- ### "eRSP review" — 4.0/5 > **Nichole** | *29 January 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: The calendar features are great\! I also like their online billing > > **Cons**: Lack of Data Collection and Nursing profiles need to be better to ensure compliance. > > I have been using eRSP for over 11 years, it has grown significantly as a software. I really like their online bill pay and of all systems we use/reviewed, they have the best calendar option. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/129443/ersp?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/129443/ersp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data