---
description: Learn more about SmartTouch ECM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartTouch ECM Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [SmartTouch ECM](/software/129382/ascend-ecm)

# SmartTouch ECM

Canonical: https://www.capterra.co.nz/software/129382/ascend-ecm

> Report and document management solution that offers documents/reports sorting, organization, viewing. Integrates with current systems.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SmartTouch ECM?

Enterprise Content Management solution that helps optimize business processes and lower cost.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 3 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ascend Software
- **Founded**: 1997

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Ascend Software for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Document Classification
- Document Management
- File Conversion
- Full Text Search
- Search/Filter
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Chat

## Category

- [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software)
- [Content Management Systems](https://www.capterra.co.nz/directory/10007/content-management/software)
- [Enterprise Content Management Software](https://www.capterra.co.nz/directory/31079/enterprise-content-management/software)

## Alternatives

1. [Confluence](https://www.capterra.co.nz/software/136446/confluence) — 4.5/5 (3663 reviews)
2. [Dokmee ECM](https://www.capterra.co.nz/software/205117/dokmee-ecm) — 4.7/5 (117 reviews)
3. [M-Files](https://www.capterra.co.nz/software/122215/m-files) — 4.4/5 (274 reviews)
4. [Box](https://www.capterra.co.nz/software/148766/box) — 4.4/5 (5622 reviews)
5. [Interfy](https://www.capterra.co.nz/software/219451/interfy) — 4.9/5 (39 reviews)

## Reviews

### "Content management and accounts payable made easy" — 5.0/5

> **Ricardo** | *15 January 2021* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: SmartTouch ECM helps us to manage our invoice and document automization process and save from the time and cost needed for management of these processes via one central management panel.
> 
> **Cons**: SmartTouch ECM they could have a more extensive third party integration options for accounts payable options and document optimization.
> 
> SmartTouch ECM is an end to end solution for leveraging the team process capacity by automizing the accounts payable and document optimization processes.

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### "Ascend is your generic invoice approval software." — 4.0/5

> **Kyle** | *1 August 2018* | Accounting | Recommendation rating: 6.0/10
> 
> **Pros**: Ascend can provided basic invoice approval software for organizations. The software seems to be foulproof and straightforward.
> 
> **Cons**: The user interface is very basic and seems very dated. It could use an update to the modern century. It appears almost as if it was from a Windows xP computer.

-----

### "advantage and disadvantage" — 4.0/5

> **Verified Reviewer** | *8 August 2021* | Human Resources | Recommendation rating: 6.0/10
> 
> **Pros**: 1- Easiest for use 
2- Continuous improvement.
> 
> **Cons**: 1- More Expensive.
2- Improving ablation strategies for the treatment of atrial fibrillation
> 
> totally is good

## Links

- [View on Capterra](https://www.capterra.co.nz/software/129382/ascend-ecm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/129382/Ascend-ECM/> |
| en-AE | <https://www.capterra.ae/software/129382/ascend-ecm> |
| en-AU | <https://www.capterra.com.au/software/129382/ascend-ecm> |
| en-CA | <https://www.capterra.ca/software/129382/ascend-ecm> |
| en-GB | <https://www.capterra.co.uk/software/129382/ascend-ecm> |
| en-IE | <https://www.capterra.ie/software/129382/ascend-ecm> |
| en-IL | <https://www.capterra.co.il/software/129382/ascend-ecm> |
| en-IN | <https://www.capterra.in/software/129382/ascend-ecm> |
| en-NZ | <https://www.capterra.co.nz/software/129382/ascend-ecm> |
| en-SG | <https://www.capterra.com.sg/software/129382/ascend-ecm> |
| en-ZA | <https://www.capterra.co.za/software/129382/ascend-ecm> |
| fr | <https://www.capterra.fr/software/129382/ascend-ecm> |
| fr-BE | <https://fr.capterra.be/software/129382/ascend-ecm> |
| fr-CA | <https://fr.capterra.ca/software/129382/ascend-ecm> |
| fr-LU | <https://www.capterra.lu/software/129382/ascend-ecm> |

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