Who Uses OptiTune?
Small, Medium, and Large companies, with 5-40,000 computers to manage.
What Is OptiTune?
OptiTune is a cloud based solution that lets you manage the PCs in your organization. Deploy apps, install updates, check for malware, view performance data, and perform a complete hardware and software inventory with OptiTune. You can also provide remote assistance to end users through OptiTune's built in Remote Assistance feature.
It's free for your first year (for up to 10 computers), and only $3/computer per month otherwise.
OptiTune Details
Bravura Software
http://www.bravurasoftware.com/optitune/
Founded 2007
OptiTune pricing overview
OptiTune does not have a free version but does offer a free trial. OptiTune paid version starts at US$3.00/month.
Starting Price
US$3.00/month
Pricing Details
OptiTune is also available at $23.4/year with additional features.
Free Version
No
Free Trial
Yes
OptiTune deployment and support
Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Windows (Desktop)
Training
- Live Online
- Webinars
- Documentation
OptiTune Features
IT Asset Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Management
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- Email Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Knowledge Base Management
- Maintenance Management
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Problem Management
- Procurement Management
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third Party Integrations
- User Management
- Workflow Management
IT Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Capacity Management
- Change Management
- Chat/Messaging
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Data Import/Export
- Data Visualisation
- Event Logs
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Knowledge Management
- License Management
- Maintenance Scheduling
- Monitoring
- Patch Management
- Performance Metrics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Single Sign On
- Task Management
- Third Party Integrations
- Ticket Management
- Uptime Reporting
- User Management
- Workflow Management
MSP Software
- API
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Anti Virus
- Audit Management
- Audit Trail
- Automatic Backup
- Backup and Recovery
- Billing & Invoicing
- CRM
- Compliance Management
- Configuration Management
- Contract/License Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Data Import/Export
- Data Visualisation
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Issue Management
- Live Chat
- Maintenance Scheduling
- Monitoring
- Patch Management
- Performance Metrics
- Policy Management
- Project Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- SSL Security
- Scheduling
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Summary Reports
- Support Ticket Management
- Task Management
- Third Party Integrations
- Workflow Management
Remote Monitoring and Management (RMM) Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Anti Virus
- Asset Management
- Audit Management
- Audit Trail
- Automatic Backup
- Compliance Management
- Configuration Management
- Customisable Branding
- Customisable Reports
- Deployment Management
- Event Logs
- For MSPs
- IT Asset Management
- IT Asset Tracking
- Inventory Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multiple User Accounts
- Network Monitoring
- Patch Management
- Policy Management
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Alerts
- Real-time Updates
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Server Monitoring
- Service Level Agreement (SLA) Management
- Summary Reports
- Support Ticket Management
- Task Management
- Task Scheduling
- Third Party Integrations
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Vulnerability Scanning
- Workflow Management
View full list of Remote Monitoring and Management (RMM) Software
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OptiTune Reviews
Read all reviewsOverall rating
Average score
Tavis C.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/12/2017
"I switched from Windows Intune to OptiTune, primarily for the features to price ratio. I love it!"
Pros: I like that OptiTune is basically a central database of all hardware, software, and location of your monitored computers. I also use it to alert me when a server goes offline, updates fail to install, a detected infection or attempted malware infection, etc.
Cons:
The alerting can be a little challenging to setup for a newbie.
Sometimes alerts are inaccurate - such as occasionally I have offline alerts for servers that are still online. This may be a bad route or something to the monitored server, however.
- Reviewer Source
- Reviewed on 19/12/2017
Ricky R.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/12/2017
"Awesome, great, and totally happy!"
Comments: I can support my customers without a lot of extra work. I know usually that a machine has went offline before they do. It allows me not only to support them but be proactive.
Pros: I like the fact that it is so affordable and that it just flat out works. The customer support has been great along with top notch product. I can monitor workstations and servers in real time and get alerts when something is not available. I also love the fact that I have the little local support agent to give them a place to let me know what machine they are on and what link and page I have available to them.
Cons: The lacking part of the software is the remote control agent on our side. I wish that it would snap the screen to fit my screen so that there were no scroll bars. I also would like to see copy and paste from my machine the remotely controlled machine. The ability to have keypresses such as the windows key and other keys as well.
- Reviewer Source
- Reviewed on 19/12/2017
Normandie P.
-
Overall Rating3 /5
-
Ease of Use4 /5
-
Features & Functionality3 /5
-
Customer Support3 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/12/2017
"I love your product it's great"
Comments:
Software is right for the money, kept me personalized to my clients and keeps me connected in case I have to give them support.
I enjoyed the software and looking forward on the new tweaks and tools in the future.
Pros: The personalized desktop icon and the cool seamless feature for getting connected with client. Had no problems with the software and it did what it was capable of doing. Was to help me create a link to clients.
Cons: I wanted something for easier deployment and distribution when I install the probe to a client. Don't want to go back to add features. There are a lot of improvements that can be done and will keep this software on my mind to review later on again.
- Reviewer Source
- Reviewed on 20/12/2017
Scott W.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/12/2017
"Switching to OptiTune from a competing product has been great for my customers and business."
Comments: Time savings, cost savings and operational efficiency.
Pros: The customization capability through OptiTune is perfect for my business. As a small MSP, flexibility of the solutions we deploy and the ability to customize them to fit our needs and allow us to deliver better service to our customers is critical, and doing it cost effectively is always a priority. The features that benefit us the most are reporting and notifications as well as deploying customized operations. Being notified, reliably, of issues in our customer environments ensures we're able to keep our customers happy, regularly addressing issues before it affects customer operations. The flexibility OptiTune offers to deploy custom tasks has taken several tasks that were previously done manually, or without any monitoring, and made it so they can be both automated and monitored.
Cons: While there's not much to not like, it would be ideal if the mobile capabilities were better suited for a highly mobile administrator, and mobile remote access was offered. Additionally, better grouping throughout the user interface would better help us manage and locate a specific asset quickly.
- Reviewer Source
- Reviewed on 19/12/2017
Hillary M.
-
Overall Rating4 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/12/2017
"This software makes managing the network easy and fast"
Comments: The pro-active way to managing the domain. We also could know who else is using what software on the company machines and deal with them appropriately
Pros: The remote control functionality as well as its pro-activity. it used to advise me of PCs with threats and those yet to update well on time.
Cons: The system could not suggest sites where to download specific drivers identified as needed from. It could simply identify the needed driver but could not offer where i could get it from.
- Reviewer Source
- Reviewed on 20/12/2017
