Acuity Scheduling

Who's in need for an extraordinary, do it all, scheduler?

Comments: What a helping hand! I never know in advance when a job is coming by, how much time I have to finish it, and this is a great reminder because I can set the difference stages I need to complete it and be reminded how many times I want. I can also schedule an online meeting with the client, customize my email according to the type of job I have accepted... and have it all in one app.

Pros:

Well, as I said, I use this software for limited purposes, but I find it really adaptable to anyone's needs. I also like the price, 6 € a month, which is absolutely fine for my necessities.

Cons:

I think that a free version with limited options but also with all the features I need for my one person job, even with ads, would certainly be preferred, even if my monthly fee is very contained. I would also like it to be simpler to set up or, even better, I'd love that it would settle up automatically after me choosing the options.

Great software to use especially for new businesses

Comments: My overall experience with Acuity has been nothing short of amazing. The software is easy to use. I still can’t find anything better then Acuity to handle my appointments.

Pros:

Acuity has many many features that I enjoy using. My booking site can be customized the way I like which opens me up to being creative, the layout is not confusing to my clients, everything is clear to understand, adding services and add-ons are a breeze, I love the coupon code feature that they offer, I use it all the time.

Cons:

The only thing I would like acuity to update is allowing my client to book two services at once on the same day. It’s a bit of a hassle having to creat add-ons for services that are already listed. Other then that it’s great.

Alternatives Considered: Squarespace

Reasons for Choosing Acuity Scheduling: Acuity offered better options and is much easier to navigate.

Switched From: Timely

Reasons for Switching to Acuity Scheduling: Acuity offered the best features at a great price for my business.

Not intuitive or easily customizable

Comments: Poor.

Pros:

That it enables clients to book directly from my website

Cons:

Not intuitive No helpdesk support Inability to customize scheduling instructions for different appointment types Doesn't always sync with MS Outlook and completely omits full days booked out on MS. This has led to a booking when I was on vacation even though I had blocked out the entire week, which resulted in a client showing up for an appointment when I was out of town and without access to the internet.

Basic cloud based appointment scheduling app

Comments: I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

Pros:

I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app. Secondly, I can book and send branded reminders to my co workers and clients. Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

Cons:

Need to learn css to customize the branding for appointments Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

Alternatives Considered: Wix and Housecall Pro

Reasons for Choosing Acuity Scheduling: Calendly made me switch as it not much organised in terms of multiple appointments scheduled between a small time intervals. Even I couldn't add my vranding to appointment mails in calendly.

Switched From: Calendly

Reasons for Switching to Acuity Scheduling: Custimizing appointment as per yoyr branding is only thing that made me choose Acuity over other alternatives and also low pricing.

Brilliant solution to complex diary management challenges

Comments: Saved me a tremendous amount of time and has useful perks that I love (eg - able to interface directly with Zoom, so that when an appointment is set my a client the Zoom link is generated and sent to them at the same time)

Pros:

Presents a real-time synchronisation so that users, staff (and even me personally) are able to book and manage calendar entries from separate sources and be confident that it is working. This saves bucket loads of time

Cons:

I use Daylite as a CRM and calendar and synchronisation has been occasionally glitchy - this is not a fault of Acuity but of Daylite. Also, I'd love to see a little more colour on their admin pages!

Alternatives Considered: Calendly, Google Calendar and Asana

Reasons for Choosing Acuity Scheduling: Needed remote access and booking to be possible for clients

Reasons for Switching to Acuity Scheduling: Best wholisitic solution at price point and more feature rich than Google