What Is Acuity Scheduling?

Meet the personal assistant for your schedule (only better) that works 24/7, behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.

Who Uses Acuity Scheduling?

Fitness businesses of any size that provide classes and private sessions

Where can Acuity Scheduling be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Squarespace
  • Founded in 2007
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English

Acuity Scheduling pricing

Starting Price:

US$15.00/month
  • Yes, has free trial
  • No free version

Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$15.00/month.

Pricing plans get a free trial

About the vendor

  • Squarespace
  • Founded in 2007
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English

Acuity Scheduling videos and images

Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
Acuity Scheduling Software - Generate reports of your income and appointment volumes
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
View 6 more
Acuity Scheduling video
Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
Acuity Scheduling Software - Generate reports of your income and appointment volumes
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views

Features of Acuity Scheduling

  • Accounting Integration
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Email Reminders
  • Event Management
  • Fitness Plan
  • For Accountants
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • HIPAA Compliant
  • Inventory Management
  • Membership Management
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple Appointment Types
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Payment Processing
  • Physician Management
  • Practice Management
  • Progress Tracking
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Social Media Integration
  • Student Management
  • Third Party Integrations
  • Virtual Meetings
  • Website Integration

Acuity Scheduling Alternatives - Capterra New Zealand 2021

Use Vagaro Salon, Spa & Fitness Software to get booked, process payments, send reminders and market your business. Starts at $25/month.
Were here to streamline the small stuff, so you can focus on running your business and not the other way around.
SaaS solution with recurring appointments, photo gallery, daily reporting, and CRM functionality for barbers and beautitians.
Schedulicity is a scheduling app for small businesses who work with clients, complete with class management, marketing, and payment.
Square POS is the customizable point-of-sale system built for businesses of all shapes and sizes.
Setmore offers a free, online scheduling platform for you to connect with your customers.
Create, manage and grow your online presence for your business, blog, store and more with Wix’s intuitive website creation platform. Learn more about Wix
Scheduling solution that helps businesses create shareable calendars with scheduled events or meetings and conference room details.
Tools for the modern professional: proposals, contracts, payments, and more. Try 7 days free when you're ready.

Reviews of Acuity Scheduling

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.7
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paola M.
Paola M.
Freelance writer and translator in Italy
Verified LinkedIn User
Publishing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Who's in need for an extraordinary, do it all, scheduler?

5 4 weeks ago New

Comments: What a helping hand! I never know in advance when a job is coming by, how much time I have to finish it, and this is a great reminder because I can set the difference stages I need to complete it and be reminded how many times I want. I can also schedule an online meeting with the client, customize my email according to the type of job I have accepted... and have it all in one app.

Pros:

Well, as I said, I use this software for limited purposes, but I find it really adaptable to anyone's needs. I also like the price, 6 € a month, which is absolutely fine for my necessities.

Cons:

I think that a free version with limited options but also with all the features I need for my one person job, even with ads, would certainly be preferred, even if my monthly fee is very contained. I would also like it to be simpler to set up or, even better, I'd love that it would settle up automatically after me choosing the options.

Jennily S.
Nail Technician in US
Cosmetics, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great software to use especially for new businesses

5 2 months ago New

Comments: My overall experience with Acuity has been nothing short of amazing. The software is easy to use. I still can’t find anything better then Acuity to handle my appointments.

Pros:

Acuity has many many features that I enjoy using. My booking site can be customized the way I like which opens me up to being creative, the layout is not confusing to my clients, everything is clear to understand, adding services and add-ons are a breeze, I love the coupon code feature that they offer, I use it all the time.

Cons:

The only thing I would like acuity to update is allowing my client to book two services at once on the same day. It’s a bit of a hassle having to creat add-ons for services that are already listed. Other then that it’s great.

Alternatives Considered: Squarespace

Reasons for Choosing Acuity Scheduling: Acuity offered better options and is much easier to navigate.

Switched From: Timely

Reasons for Switching to Acuity Scheduling: Acuity offered the best features at a great price for my business.

Verified Reviewer
Owner in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Not intuitive or easily customizable

3 2 months ago New

Comments: Poor.

Pros:

That it enables clients to book directly from my website

Cons:

Not intuitive No helpdesk support Inability to customize scheduling instructions for different appointment types Doesn't always sync with MS Outlook and completely omits full days booked out on MS. This has led to a booking when I was on vacation even though I had blocked out the entire week, which resulted in a client showing up for an appointment when I was out of town and without access to the internet.

Nitin S.
Nitin S.
Senior Graphics Designer in India
Verified LinkedIn User
Information Technology & Services, 5,001-10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Basic cloud based appointment scheduling app

4 3 months ago

Comments: I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

Pros:

I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app. Secondly, I can book and send branded reminders to my co workers and clients. Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

Cons:

Need to learn css to customize the branding for appointments Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

Alternatives Considered: Wix and Housecall Pro

Reasons for Choosing Acuity Scheduling: Calendly made me switch as it not much organised in terms of multiple appointments scheduled between a small time intervals. Even I couldn't add my vranding to appointment mails in calendly.

Switched From: Calendly

Reasons for Switching to Acuity Scheduling: Custimizing appointment as per yoyr branding is only thing that made me choose Acuity over other alternatives and also low pricing.

Stuart H.
Stuart H.
Director in Australia
Verified LinkedIn User
Management Consulting, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Brilliant solution to complex diary management challenges

4 6 days ago New

Comments: Saved me a tremendous amount of time and has useful perks that I love (eg - able to interface directly with Zoom, so that when an appointment is set my a client the Zoom link is generated and sent to them at the same time)

Pros:

Presents a real-time synchronisation so that users, staff (and even me personally) are able to book and manage calendar entries from separate sources and be confident that it is working. This saves bucket loads of time

Cons:

I use Daylite as a CRM and calendar and synchronisation has been occasionally glitchy - this is not a fault of Acuity but of Daylite. Also, I'd love to see a little more colour on their admin pages!

Alternatives Considered: Calendly, Google Calendar and Asana

Reasons for Choosing Acuity Scheduling: Needed remote access and booking to be possible for clients

Reasons for Switching to Acuity Scheduling: Best wholisitic solution at price point and more feature rich than Google