What Is Jobber?

Jobber keeps your jobs on track and your customers informed. Schedule jobs more efficiently, optimize routes, and send quotes and invoices by text. Give your crew the job details they need, see where they are, and get notified when a job is done. Send automatic payment reminders and take payments instantly in-person, online within 24 hours, or automatically every month. With a mobile app, free training, and simple setup, Jobber helps you save time while delivering 5-star service.

Who Uses Jobber?

Jobber is perfect for established and growing home service businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Where can Jobber be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Jobber Software
  • Located in Edmonton, Canada
  • Founded in 2010
  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, United Kingdom and 1 others

Languages

English

Jobber pricing

Starting Price:

US$35.00/month
  • Yes, has free trial
  • No free version

Jobber does not have a free version but does offer a free trial. Jobber paid version starts at US$35.00/month.

Pricing plans get a free trial

About the vendor

  • Jobber Software
  • Located in Edmonton, Canada
  • Founded in 2010
  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, United Kingdom and 1 others

Languages

English

Jobber videos and images

Jobber Software - Win more jobs.
Jobber Software - Schedule and dispatch.
Jobber Software - Complete the job.
Jobber Software - Get paid faster.
Jobber Software - Track customer history.
View 6 more
Jobber video
Jobber Software - Win more jobs.
Jobber Software - Schedule and dispatch.
Jobber Software - Complete the job.
Jobber Software - Get paid faster.
Jobber Software - Track customer history.

Features of Jobber

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Automated Quoting
  • Automated Scheduling
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Client Database
  • Client Management
  • Client Tracking
  • Comment Library
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • Fleet Management
  • For AEC Industry
  • For Arborists
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Forecasting
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Photo Capture
  • Pricing Management
  • Pricing and Cost Calculations
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Route Optimisation
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Jobber Alternatives - Capterra New Zealand 2021

Tradify is a job management platform + mobile app built for small businesses. Quote, schedule, track & invoice on the go - with ease! Learn more about Tradify
Asana is the easiest way to organize and manage all of your team's work. See why Asana is a top performer on Capterra. Learn more about Asana
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid.
ServiceTitan is the leading business software that's changing the way residential and commercial field service shops do business.
RazorSync is the top rated field service software designed to improve revenue, streamline operations and drive customer satisfaction.
For commercial subs and residential remodelers looking to run a more productive business. All-in-one solution with real-time insights.
Mobile friendly solution that provides robust dispatching, invoicing, customer tracking, technician tracking, billing and accounting.
QuickBooks is an end-to-end accounting software that can grow with your business.

Reviews of Jobber

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.6
Features
4.2
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Andy
Andy
Owner in Canada
Verified LinkedIn User
Facilities Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Jobber is the BEST

5.0 4 years ago

Comments: I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

Pros:

-The jobber platform is very easy to use and can be learned quickly. -Batch invoice creation is extremely helpful. -Jobber makes quoting, booking and scheduling jobs a breeze! -Having a client hub is a real crowd pleaser.

Cons:

Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

Jobber Software Response

3 years ago

Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes. Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case. Thanks again for taking the time to leave a review :)

Marcus
Owner in US
Environmental Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Good Software.....Greedy Management

4.0 10 months ago

Pros:

I love how easy it was to set everything up and get started with this software. The calendar is great as well as many other features.

Cons:

I HATE that I cannot charge our clients the credit card processing fee automatically. It is very time consuming to have to tell every single person to call or email the office if they want the 3% convenience fee added to their invoice and update their payment settings. This was supposed to make collecting money easy - not so time consuming and such a headache. I also HATE that management is so greedy that they would only allow pictures on line items in the most expensive plan offered. I was unaware that Jobber had a "bug" at the time I started using this and months later, half way through a quote, I suddenly discover I am no longer allowed to add pictures to line items without upgrading to the most expensive plan for an extra $100 a month. We only have 5 users and will never be interested in the additional features with the grow plan. It feels very wrong that Jobber would only give this option for $200 a month when numerous other softwares offer pictures for under $100 a month.

Jobber Software Response

10 months ago

Hi Marcus, thank you for taking the time to share your feedback. It's wonderful that you're finding Jobber easy to use in running your day-to-day operations, and that you're enjoying the scheduling features. We are always eager to learn about how we can improve, and we are very sorry to hear about your negative experience. Our team would love the opportunity to directly discuss your product feedback, and better understand how these features would positively impact your business. Our support team is available from 8am-5pm MT, M-F at your convenience by phone (1-888-721-1115) or email ([email protected]). We would be happy to address your concerns about your subscription and feature changes.

Michael
Owner in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

A CRM built for the needs of home services!

5.0 3 weeks ago New

Comments: Overall Jobber is very good. The customer support is friendly and knowledgeable but obviously lack any real input from customers to the devs.
For the most part, they have wrapped up almost everything, but there are a few rough edges that need to be addressed. That said, I have not found a better CRM for home services.

Pros:

Quotes are easy Collect a deposit Keep cards on file Ease of Scheduling Good mobile app

Cons:

Unable to give partial returns through Jobber Payments Need more environmental variables Better API More triggers in Zapier Native texting is lacking in so many ways. Maybe instead of trying to reinvent the wheel, you could partner with a texting/phone/review product like Emitrr.

Alternatives Considered: Zoho CRM and Asana

Reasons for Switching to Jobber: Jobber is better suited to sales that don't go through a sales funnel, the scheduling is a breeze, and the customer's experience is seemless.

Jobber Software Response

2 weeks ago

Hi Michael, thanks for your review! If there is anything we can do to improve your experience feel free to get in touch with our success team at 1-888-721-1115 Option 2, [email protected], or by live chat.

Christopher
CEO in UK
Retail, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Repeatedly EXPLOITED our goodfaith

1.0 2 months ago New

Comments: Small, team - over stretched and unskilled.

Pros:

They were fast to get us onboarded, via calls and remote video conferencing

Cons:

They repeatedly contacted my staff/subcontractors of which we have 30+ that all possess sought after skillsets within our hearing and insulation industry in the UK about trial ending. HOWVER THE WORST PART ... They have emailed all of my subcontractors who work in some instances for my competition.... Asking them to invite a friend to jobber. This is a blatant circumvention of the service offered and a direct and immediate financial impact on my business.

Jobber Software Response

2 months ago

Hi Chris! We're sorry to hear about experience with Jobber lately. We are currently reviewing your situation and a member of our Support team will be reaching out to discuss this further with you.

Troy
Owner in US
Design, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Jobber fits most needs for service/field type scheduling work

5.0 2 months ago New

Comments: Great experience and would recommend it for most companies who utilize field/service type staff that requires trips to properties. Very easy to use for office staff and mostly easy to use for field staff.

Pros:

- Easy to deploy - Syncs with Quickbooks - Many views to view work with filtering options - Ability to limit worker's capabilities - Ability to allow customers to request work - Ability to send quotes/invoices (though we used QB for this) - Scheduling was a breeze

Cons:

- Phone app was not as intuitive as I liked from a UX/UI standpoint, but we overcame that hurdle - Recurring jobs can be difficult to delete and when you have many it can cause more harm than good. It is built more for one-off jobs currently in my opinion.

Alternatives Considered: Housecall Pro

Reasons for Switching to Jobber: The features fit our needs better and the UX/UI seemed to be better.

Jobber Software Response

2 months ago

Hi Troy! Thank you very much for taking the time to send us a review. We are very happy to hear that Jobber is meeting your business needs. We would also love to hear more about how we could improve Jobber's UX/UI, so please feel free to reach out to our Support team at 1-888-721-1115 opt 2, [email protected] or via our live chat.