RealTime-CTMS

RealTime-CTMS

by RealTime-CTMS

Who Uses RealTime-CTMS?

RealTime Software Solutions, LLC serves research sites and site networks looking to increase efficiency and profitability by streamlining all aspects of their clinical trials.

What Is RealTime-CTMS?

RealTime Software Solution is a global leader in SAAS-based Clinical Trials Management Systems for Sites, Sponsors, and CROs. RealTime is also the only CTMS vendor that can offer a complete suite of solutions into a seamless platform, Site Operations Management System (SOMS). SOMS includes the industry-leading CTMS, SitePAY, TEXT, eDOCS, and eSOURCE which is accessible through an easy-to-use MobileAPP. RealTime also offers an enterprise-level solution for large sites and site-networks.

RealTime-CTMS Details

RealTime-CTMS

http://www.realtime-ctms.com

Founded 2

RealTime-CTMS Pricing Overview

RealTime-CTMS does not have a free version and does not offer a free trial. See additional pricing details for RealTime-CTMS below.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

RealTime-CTMS Features

Clinical Trial Management Software
21 CFR Part 11 Compliance
Document Management
Electronic Data Capture
Enrollment Management
HIPAA Compliant
Monitoring
Patient Database
Recruiting Management
Scheduling
Study Planning

RealTime-CTMS Reviews

Showing 5 of 48 reviews

Overall
4.9/5
Ease of Use
4.7/5
Customer Service
5/5
Features
4.7/5
Value for Money
4.8/5

RealTime: It's Far More Than A CTMS

Reviewed on 21/09/2018
Gary l. N.
Chief Business Officer
Research, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Having so our processes and materials sensibly organized and readily accessible in one place has improved our overall efficiency. It supports our QA/ QC processes in ways that have allowed us to improve the quality of our data and accounts receivable. We are especially impressed with all the the staff at RealTime. The quality of training, support and maintenance has been excellent.

Pros: Great user interface, sensible workflow/ navigation and exceptional functionality aside, it was designed, developed and continues to be enhanced by people who have actually done clinical trials. This is evident in every aspect of the software. The whole product suite and related offerings, e.g., eDocs, eSource, SitePAY and Text are terrific, and for us it is evolving to be an overall Business Management System.

Cons: We would like to see more granularity in access privileges.

The best and the easiest

Reviewed on 25/09/2019
Meghan V.
Patient Recruitment Specialist
Pharmaceuticals, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: RealTime makes it so easy to keep track of every referral, patient information, paperwork, study details, etc. They are integrated with our website, so those who apply for a study there go directly into our patient database. They have also started to integrate with marketing companies, so each referral from that ad campaign is put directly into our database, instead of having to access a portal and put them in manually. It really couldn't be easier. Being able to text patients directly from RealTime and send appointment reminders is a feature that I love as well. I can't think of anything they don't do. On top of that, I have had a great costumer service experience. Every team member I work with goes above and beyond to make sure all my concerns are addressed as soon as possible.

Cons: I am hoping that they integrate with more marketing companies in the future.

RealTime has been a big help for our finances!

Reviewed on 27/08/2019
Lindsey H.
Study Start-Up and Regulatory Manager
Medical Practice, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We needed a CTMS that helped us separate from our SMO and go into research on our own. This software helped us get set up and organized from Day 1, easing the transition to perform all administrative functions in house instead of outsourcing.

Pros: I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments.

Cons: There is a learning curve, but once you get past that, it really is easy to use!

NZ site review

Reviewed on 6/09/2016
Philippa W.
Clinical Manager and Director
Hospital & Health Care, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Finding our way around the system has been relatively easy. A few items are not that applicable to sites not based in US. An edit function on existing invoices would be a real bonus.

Pros: All trial information in one place for staff.
Lots of fields for patient information is great too.

Cons: Would like to be able to add GST to our invoices.
Would like to be able to amend invoices after created.

Vendor Response

by RealTime-CTMS on 7/12/2016

Thank you, Phillippa, for your feedback. We love to listen to our customers and make updates to RealTime based on their needs. I am happy to tell you that Invoices are now completely editable in RealTime. Additionally, we are working on an update for our non-US customers to track government taxes such as GST. We hope to have this update deployed in Q1 of 2017. Please let us know if there are any other areas of the system that you would like to see improved to better suite your local environment.

RealTime Review by Oklahoma Heart Hospital Research Foundation

Reviewed on 18/07/2019
Linda C.
Director, Business Operations
Research, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have had a great experience with RealTime. I feel it's easy to navigate and sadly we probably are not using it to it's fullest extent!

Pros: Very user friendly and easy to navigate. I really like the University section where you can view videos of how to do things!

Cons: Putting in payments you can't put too much in for a visit or it gives you a message and then it won't let you go back. Also could use an undo button - I was entering a study and got everything entered and accidentally deleted it and had to start all over! :(