Verizon Connect

by Verizon Connect

Who Uses Verizon Connect?

Field service companies

What Is Verizon Connect?

Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden fuel and operating costs while revealing the potential for greater efficiency. Use our dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. You'll soon know where you can save, and operate a more efficient fleet.

Verizon Connect Details

Verizon Connect

https://www.verizonconnect.com

Founded 2003

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Compare Verizon Connect with similar products

Starting price

US$45.00/month
US$14.95/month
US$49.00/month
US$45.00/month

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version Yes

Free Trial

Free Trial No
Free Trial No
Free Trial Yes
Free Trial Yes

Verizon Connect deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Verizon Connect Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Client Portal
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dispatch Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Estimating
  • For Arborists
  • GPS
  • Geographic Maps
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Mobile Access
  • Multi-Location
  • Photos / Images
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Third Party Integrations
  • Vegetation Mapping
  • Work History
  • Work Order Management
  • Workflow Management

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  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customisable Branding
  • Customisable Invoices
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Estimating
  • Expense Tracking
  • Financial Management
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
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  • Timesheet Management
  • Workflow Management

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Verizon Connect Alternatives - Capterra New Zealand 2021

More Verizon Connect alternatives

Verizon Connect Reviews

Read all 709 reviews

Average score

Overall
3.2
Ease of Use
3.4
Customer Service
2.8
Features
3.2
Value for Money
2.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Cindy B.
Cindy B.
Closeout Specialist & HR Administrator
Telecommunications, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/05/2018

"It's one of the best purchases our company ever made."

Comments: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros: We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons: It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

  • Reviewer Source 
  • Reviewed on 21/05/2018
Buz P.
President
Construction, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/06/2019

"Verizon Connect is a good product"

Comments: In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.

Pros: Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.

Cons: Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.

  • Reviewer Source 
  • Reviewed on 25/06/2019
Shawn G.
Fleet Administration Manager
Paper & Forest Products, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 24/06/2019

"We Cried out for Help a Long Time"

Comments: Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019 Kenworth. Our tablets were outdated, salesman never checked. We had to purchase $$$ tablets. The HOS violations report didn't work for 8 months. Vehicles we asked to be removed stayed in since 2016 (3 years). Could not provide a cable for a 2019 Kenworth for over 6 months. We were literally forced to go to a competitor. Our account rep was absolutely horrible. The fellow we got at the end was nice, but it was too late by then.

Pros: We liked Fleetmatics. We liked that power units and trailers could go on one page. We liked the reports the program offered. The Irish were friendly, and easy to work with. They were always knowledgeable, and helpful.

Cons: The tablets lost connection with the truck in no cell service areas. Verizon never announced updates. When updates occurred, they would interfere (take presidence) over the logbook in use, blocking drivers from logging in/out from breaks, and creating excessive unassigned miles. The gps would say 195 miles when we travelled 12 miles, not accurate. A vehicle we did not own showed up in our fleet. Vin numbers and vehicle data came up missing. Very unpredictable and inaccurate data. Portions of the program were inop for long periods of time. Notifications for events occurring in the future, how does that happen? Techs support not all on the same page as far as procedure when we called in. Some fixed things, others said there was no fix. Clearly not all trained, and the gap is huge. Some were argumentative.

  • Reviewer Source 
  • Reviewed on 24/06/2019
Duane M.
president
Construction, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/09/2021

"worst customer service ever"

Comments: No customer service. long phone waits no one can take care of your problems its always" thats not my job you have to speak to ___" then the wait begins again and again till you finally give up. I was on hold once where i went to lunch and returned to still be on hold for 45 min longer

Pros: cost was reasonable originally but support was non existent

Cons: Made every promise possible to get you to sign up but then all promises were void they even changed the length of my contract from 24 to 36 months. We wished to cancel after 24 and couldn't without a large penalty ! I was told we could expand to more vehicles at any time on the same contract and billing period. when we attempted this each vehicle was required to have a new contract and a different invoice period what a nightmare!!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/09/2021
Glenford B.
Glenford B.
Pres/CEO
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/08/2021

"Terrible On boarding experience"

Comments: 2 days, hours on the phone, multiple emails, and they have no idea where my equipment is. They did send me a warning that I would be charged $100 per vehicle if I missed my install appointment, but can't tell me how much they will reimbursement for the cost of my staff sitting round waiting.

Pros: Hard to say, I can't get the install done.

Cons: Customer service is terrible, no follow up, hard to get anyone that will be accountable. Be prepared for long hold times if you have issues.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/08/2021