Verizon Connect

by Verizon Connect

Who Uses Verizon Connect?

Small to mid-sized business with fleet sizes of 5 or more vehicles.

What Is Verizon Connect?

Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden costs while revealing the potential for greater efficiency. Use our smart dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Youll soon know where you can save, and operate a more efficient fleet.

Verizon Connect Details

Verizon Connect

https://www.verizonconnect.com

Founded 2003

Verizon Connect video
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Verizon Connect pricing overview

Verizon Connect does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

Verizon Connect deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • Live Online
  • Webinars
  • Documentation

Verizon Connect Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

View full list of Field Service Management Software

  • Cost Tracking
  • Fuel Tracking
  • Maintenance Scheduling
  • Parts Inventory Management
  • Repair Tracking
  • Service History Tracking
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
  • Work Order Management

View full list of Fleet Maintenance Software

  • Dispatch Management
  • Employee Management
  • Fuel Management
  • GPS Tracking
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Maintenance Management
  • Mileage Tracking
  • Motor Pool
  • Routing
  • Tire Management
  • VIN Lookup
  • Work Order Management

View full list of Fleet Management Software

  • Alerts/Notifications
  • Asset Tracking
  • Driver Management
  • Historical Reporting
  • Mobile Tracking
  • People Tracking
  • Real Time Tracking
  • Routing
  • Status Tracking
  • Territory Management
  • Vehicle Tracking

View full list of GPS Tracking Software

  • Asset Tracking
  • Audit Trails
  • Data Search
  • Employee Time Clock
  • For Drivers
  • For Pilots
  • User Access Permissions
  • Violation Tracking

View full list of Logbook Software

  • Billing & Invoicing
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Load Optimisation
  • Maintenance Management
  • Mileage Tracking
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Management

View full list of Trucking Software

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Verizon Connect Reviews

Read all reviews

Overall rating

3.3/5

Average score

Ease of Use 3.5
Customer Service 2.9
Features 3.3
Value for Money 2.9

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Cindy B.
Closeout Specialist & HR Administrator
Telecommunications, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/05/2018

"It's one of the best purchases our company ever made."

Comments: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros: We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons: It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

  • Reviewer Source 
  • Reviewed on 21/05/2018
Buz P.
President
Construction, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/06/2019

"Verizon Connect is a good product"

Comments: In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.

Pros: Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.

Cons: Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.

  • Reviewer Source 
  • Reviewed on 25/06/2019
Keith E.
Ops Manager
Security & Investigations, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 27/12/2020

"customer service sucks!"

Comments: The product works but if you need service pray and that doesn’t help! let’s attempt to get it fixed then we’re looking for another provider!

Pros: The software works and it’s easy to use but God for bid if you have a problem with the equipment

Cons: no matter what you try emailing her phone the people seem to be brain dead promises and nothing happens. schedule an appointment and they never showed up. i’m going for over a month.

  • Reviewer Source 
  • Reviewed on 27/12/2020
Shawn G.
Fleet Administration Manager
Paper & Forest Products, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    2 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 24/06/2019

"We Cried out for Help a Long Time"

Comments: Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019 Kenworth. Our tablets were outdated, salesman never checked. We had to purchase $$$ tablets. The HOS violations report didn't work for 8 months. Vehicles we asked to be removed stayed in since 2016 (3 years). Could not provide a cable for a 2019 Kenworth for over 6 months. We were literally forced to go to a competitor. Our account rep was absolutely horrible. The fellow we got at the end was nice, but it was too late by then.

Pros: We liked Fleetmatics. We liked that power units and trailers could go on one page. We liked the reports the program offered. The Irish were friendly, and easy to work with. They were always knowledgeable, and helpful.

Cons: The tablets lost connection with the truck in no cell service areas. Verizon never announced updates. When updates occurred, they would interfere (take presidence) over the logbook in use, blocking drivers from logging in/out from breaks, and creating excessive unassigned miles. The gps would say 195 miles when we travelled 12 miles, not accurate. A vehicle we did not own showed up in our fleet. Vin numbers and vehicle data came up missing. Very unpredictable and inaccurate data. Portions of the program were inop for long periods of time. Notifications for events occurring in the future, how does that happen? Techs support not all on the same page as far as procedure when we called in. Some fixed things, others said there was no fix. Clearly not all trained, and the gap is huge. Some were argumentative.

  • Reviewer Source 
  • Reviewed on 24/06/2019
Heather M.
welder
Construction, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/09/2020

"amazing!"

Comments: It has been very good, overall it was easy to use and have not had a problem with the service so far.

Pros: Extremely easy to use, Granular functionality for alerts personalizable dashboards, Great monitoring features.

Cons: Long contract periods, this service is actually quite expensive. I wish there was some type of price break, Must install system yourself.

  • Reviewer Source 
  • Reviewed on 24/09/2020