---
description: Learn more about Kav price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kav Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Kav](/software/1244445/Kav)

# Kav

Canonical: https://www.capterra.co.nz/software/1244445/Kav

> AI assistant that answers customers from your billing, CRM and scheduling systems — no code, with human hand-off.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Kav?

Municipalities, utilities, healthcare, education and service businesses whose customers ask questions only internal systems can answer.

## About the vendor

- **Company**: Kav

## Commercial Context

- **Pricing Details**: Kav AI assistant: simple monthly plans for small business and for larger teams and municipalities, cancel any time. Set-up by our team, no set-up fee.

Small business:
Starter — $39/month: website widget plus one channel (WhatsApp or Telegram), 300 conversations/month.
Plus — $89/month: two channels, up to one calendar or booking integration (appointments straight into your calendar), 1,000 conversations/month, Agent Desk with 2 seats.
Pro — $189/month: three channels, up to two integrations, 2,500 conversations/month, Agent Desk with 5 seats.

Business and municipal:
Business — $325/month: everything in Pro, up to 2 integration modules, 5 Agent Desk seats, 3,000 conversations/month.
Organization — $750/month: everything in Business plus one additional channel, 15 Agent Desk seats, 12,000 conversations/month, Dynamics 365 bridge, usage analytics and model budget controls.
Enterprise — custom quote: unlimited integration modules, every channel, SLA and dedicated onboarding for large organizations and regional authorities.

The website widget and knowledge base are in every plan. Languages: Hebrew, Arabic, Russian, English and Amharic, and content updates from the Studio with no release. You can also connect your own tools yourself in the Studio, no code. No free trial: a free live demo is available on request.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Amharic, Arabic, English, Hebrew, Russian
- **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania and 15 more

## Features

- CRM
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3494 reviews)
3. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [Fin](https://www.capterra.co.nz/software/1077853/Fin) — 4.5/5 (1153 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1244445/Kav)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10189009/Kav/> |
| en-AE | <https://www.capterra.ae/software/1244445/Kav> |
| en-AU | <https://www.capterra.com.au/software/1244445/Kav> |
| en-CA | <https://www.capterra.ca/software/1244445/Kav> |
| en-GB | <https://www.capterra.co.uk/software/1244445/Kav> |
| en-IE | <https://www.capterra.ie/software/1244445/Kav> |
| en-IL | <https://www.capterra.co.il/software/1244445/Kav> |
| en-IN | <https://www.capterra.in/software/1244445/Kav> |
| en-NZ | <https://www.capterra.co.nz/software/1244445/Kav> |
| en-SG | <https://www.capterra.com.sg/software/1244445/Kav> |
| en-ZA | <https://www.capterra.co.za/software/1244445/Kav> |

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