---
description: Learn more about chat4team price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: chat4team Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [chat4team](/software/1242493/chat4team)

# chat4team

Canonical: https://www.capterra.co.nz/software/1242493/chat4team

> Chat4Team is a shared WhatsApp Business inbox for teams, with multi-agent chat management, automation and AI assistance.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses chat4team?

Chat4Team is designed for small and medium-sized businesses that manage customer enquiries, sales and support through WhatsApp. It is particularly suitable for hotels, B\&Bs and accommodation providers

## About the vendor

- **Company**: FIP SRL

## Commercial Context

- **Starting Price**: €24.50
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Austria, Canada, France, Germany, Italy, Portugal, Spain, Switzerland, United Kingdom, United States

## Features

- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- Template Management
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3494 reviews)
3. [Qiscus](https://www.capterra.co.nz/software/1026338/qiscus) — 4.4/5 (7 reviews)
4. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16476 reviews)
5. [Telegram](https://www.capterra.co.nz/software/180347/telegram) — 4.7/5 (6439 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1242493/chat4team)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10187073/chat4team/> |
| en-AE | <https://www.capterra.ae/software/1242493/chat4team> |
| en-AU | <https://www.capterra.com.au/software/1242493/chat4team> |
| en-CA | <https://www.capterra.ca/software/1242493/chat4team> |
| en-GB | <https://www.capterra.co.uk/software/1242493/chat4team> |
| en-IE | <https://www.capterra.ie/software/1242493/chat4team> |
| en-IL | <https://www.capterra.co.il/software/1242493/chat4team> |
| en-IN | <https://www.capterra.in/software/1242493/chat4team> |
| en-NZ | <https://www.capterra.co.nz/software/1242493/chat4team> |
| en-SG | <https://www.capterra.com.sg/software/1242493/chat4team> |
| en-ZA | <https://www.capterra.co.za/software/1242493/chat4team> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"chat4team","description":"Chat4Team is a WhatsApp Business management platform that enables companies to handle customer conversations through a shared, multi-agent inbox. Team members can collaborate using one business number, assign conversations, add follow-ups, manage conversation statuses and prevent duplicate or missed replies.\n\nAdministrators can define roles and permissions, monitor team activity and keep a centralized history of every customer interaction. Built-in AI features help automate replies, answer questions using the company’s knowledge base, translate messages and transcribe voice notes.\n\nChat4Team is designed for customer service, sales and hospitality teams that want to manage WhatsApp conversations efficiently, maintain consistent service and respond in multiple languages. Chat4Hotel extends the platform with dedicated features for hotels and accommodation providers, including guest assistance and self check-in workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/17df562b-44a6-4571-b009-602d51ddabf3.webp","url":"https://www.capterra.co.nz/software/1242493/chat4team","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1242493/chat4team#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"24.5","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1242493/chat4team#faqs","mainEntity":[{"name":"What Is chat4team?","@type":"Question","acceptedAnswer":{"text":"Chat4Team is a WhatsApp Business management platform that enables companies to handle customer conversations through a shared, multi-agent inbox. Team members can collaborate using one business number, assign conversations, add follow-ups, manage conversation statuses and prevent duplicate or missed replies.Administrators can define roles and permissions, monitor team activity and keep a centralized history of every customer interaction. Built-in AI features help automate replies, answer questions using the company’s knowledge base, translate messages and transcribe voice notes.Chat4Team is designed for customer service, sales and hospitality teams that want to manage WhatsApp conversations efficiently, maintain consistent service and respond in multiple languages. Chat4Hotel extends the platform with dedicated features for hotels and accommodation providers, including guest assistance and self check-in workflows.","@type":"Answer"}},{"name":"Who Uses chat4team?","@type":"Question","acceptedAnswer":{"text":"Chat4Team is designed for small and medium-sized businesses that manage customer enquiries, sales and support through WhatsApp. It is particularly suitable for hotels, B&Bs and accommodation providers","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"chat4team","position":3,"item":"/software/1242493/chat4team","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1242493/chat4team#breadcrumblist"}]}
</script>