Who Uses This Software?

Sumo Logic is a cloud log management and metrics monitoring solution used by IT, Security and Development teams across all customer sizes.

Average Ratings

17 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price US$270.00/month
    See pricing details
  • Pricing Details $90 per GB, 3 GB minimum
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Sumo Logic
  • http://www.sumologic.com/
  • Founded 2009

About Sumo Logic

Sumo Logic's next-generation log management and machine data analytics service changes this equation, delivering actionable insights into application and infrastructure operations while dramatically reducing complexity and cost.
Sumo Logic delivers the only cloud-native, real-time machine data analytics platform that provides continuous intelligence.

Sumo Logic Features

  • Access Control
  • Billing & Provisioning
  • Capacity Analytics
  • Cost Management
  • Demand Monitoring
  • Multi-Cloud Management
  • Performance Analytics
  • SLA Management
  • Supply Monitoring
  • Workflow Approval
  • Anti Virus
  • Application Security
  • Behavioural Analytics
  • Encryption
  • Endpoint Management
  • Incident Management
  • Intrusion Detection System
  • Threat Intelligence
  • Two-Factor Authentication
  • Vulnerability Management
  • Approval Workflow
  • Dashboard
  • KPIs
  • Policy Management
  • Portfolio Management
  • Prioritization
  • Release Management
  • Timeline Management
  • Troubleshooting Reports
  • Application Development
  • Big Data Analytics
  • Configuration Management
  • Connectivity Management
  • Data Collection
  • Data Management
  • Device Management
  • Performance Management
  • Prototyping
  • Visualization
  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualisation
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs
  • Application Security
  • Behavioural Analytics
  • Compliance Reporting
  • Endpoint Management
  • File Integrity Monitoring
  • Forensic Analysis
  • Log Management
  • Network Monitoring
  • Real Time Monitoring
  • Threat Intelligence
  • User Activity Monitoring

Sumo Logic Most Helpful Reviews

Flexible and detailed log analysis software for System Administrators

Reviewed on 2/11/2018
Verified Reviewer
Engineer
Financial Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Pros: Extremely flexible search and reporting
Log ingestion from essentially any source
Good support for major operating systems
Decent technical support
Good communication with customers
Continuously improving the software in all areas
PCI/DSS qualified

Cons: Some very poor UI design decisions
Poor account management
Performance can be very bad for searches over large data sets or long timeframes
Expensive

Sumo Logic Review

Reviewed on 7/06/2019
Joel N.
Data Analyst
Information Technology & Services, 501-1,000 Employees
Used the Software for: Free Trial
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: An ideal solution for scaling up things when it comes to cloud operations and analytics.

Pros: Surest mean to effectively run diagnostics on your servers to root out any faults that may be causing unexpected hitches. With so much flexibility, you can get just anything. The search feature works pretty fast giving you reports whenever you need info. It has a rather simplified interface that makes you just think of a mobile app. You can use the dashboard to manage logs of various applications. This lets you see areas where you need to make adjustments for improvement. In addition, you can analyze every log and mine all useful data. It integrates seamlessly with cloud providers and you get the most done with AWS right by your side. Also, if you're stuck at any point, you can reach out to customer care and have your issue addressed in good time.

Cons: The live-mode feature should be made such that when you start the tool, you are automatically switched on because it's easy to forget to switch it on every time you're starting it. It would be such a good thing.

Hassle free integeration with AWS

Reviewed on 8/01/2019
Prasoon K.
Software Engineer
Health, Wellness & Fitness, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have generated multiple Dashboards for real time analytics of cloud watch logs.
We were able to carve out business trends and it led us into process improvement.

Pros: Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS.
I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately.
Option to generate variety of Dashboards from real-time streaming data.

Cons: I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs.
It could be have been made more user friendly.

Heavyweight in monitoring

Reviewed on 1/08/2018
Abner J.
CIO SOH (Service Operation Hub)
Management Consulting
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons: the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Excellent logging integration with Sumo Logic

Reviewed on 3/08/2018
Karan V.
Senior Software Developer
Computer Software, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.

Pros: It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.

Cons: Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.

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