---
description: Learn more about Sobot AI Agents price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sobot AI Agents Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Sobot AI Agents](/software/1240284/Sobot-AI-Agents)

# Sobot AI Agents

Canonical: https://www.capterra.co.nz/software/1240284/Sobot-AI-Agents

> Sobot AI Agents helps businesses build, deploy, and continuously improve AI agents for customer service and customer engagement.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Sobot AI Agents?

Retail/E-commerce, FinServ/Insurance, Smart Manufacturing, Logistics, Gaming — AI customer service automation for omnichannel engagement and intelligent task resolution.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sobot

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Malay, Persian, Polish, Portuguese, Russian, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Singapore

## Features

- CRM Integration
- Communications Management
- Inquiry Routing
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.nz/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3481 reviews)
2. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
3. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1789 reviews)
4. [TeamSupport](https://www.capterra.co.nz/software/87908/teamsupport) — 4.5/5 (850 reviews)
5. [Talkdesk](https://www.capterra.co.nz/software/132852/talkdesk) — 4.5/5 (734 reviews)

## Reviews

### "Useful Where Automation Makes Sense" — 5.0/5

> **Ramesh** | *24 September 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Sobot gives us a reliable way to deal with the more routine questions while allowing our team to focus on matters that need more attention. It has made the overall process easier to manage without taking away the human side of customer service.
> 
> **Cons**: The initial setup took some time, particularly getting the responses and handoffs right for different types of enquiries.
> 
> What I appreciate is that it gives customers another way to get information without every enquiry having to start with our team. We have a wide range of products and brands, so keeping the information clear and consistent is important. There was some initial work involved in getting the agent familiar with our requirements, but the process became more straightforward once that was in place. We still prefer a personal response for anything more involved, but for the simpler interactions, Sobot ai agents has fit well into the way we operate.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1240284/Sobot-AI-Agents)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10184864/Sobot-AI-Agents/> |
| en-AE | <https://www.capterra.ae/software/1240284/Sobot-AI-Agents> |
| en-AU | <https://www.capterra.com.au/software/1240284/Sobot-AI-Agents> |
| en-CA | <https://www.capterra.ca/software/1240284/Sobot-AI-Agents> |
| en-GB | <https://www.capterra.co.uk/software/1240284/Sobot-AI-Agents> |
| en-IE | <https://www.capterra.ie/software/1240284/Sobot-AI-Agents> |
| en-IL | <https://www.capterra.co.il/software/1240284/Sobot-AI-Agents> |
| en-IN | <https://www.capterra.in/software/1240284/Sobot-AI-Agents> |
| en-NZ | <https://www.capterra.co.nz/software/1240284/Sobot-AI-Agents> |
| en-SG | <https://www.capterra.com.sg/software/1240284/Sobot-AI-Agents> |
| en-ZA | <https://www.capterra.co.za/software/1240284/Sobot-AI-Agents> |

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