---
description: Learn more about Oriserve price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Oriserve Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Oriserve](/software/1237938/Oriserve)

# Oriserve

Canonical: https://www.capterra.co.nz/software/1237938/Oriserve

> Cloud-based contact centre platform with voice and chat agents for lead qualification, debt collections, policy renewals, and customer.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Oriserve?

Large enterprises and BPOs in banking, financial services, insurance, lending, credit cards, telecom, retail, e-commerce, and aviation.

## About the vendor

- **Company**: Oriserve.com

## Commercial Context

- **Target Audience**: 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Supported Languages**: Bangla, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi, Tamil, Telugu
- **Available Countries**: India, Spain, United Kingdom, United States

## Features

- Automated Routing

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (468 reviews)
2. [ICTContact](https://www.capterra.co.nz/software/191194/ictcontact) (0 reviews)
3. [Webex Suite](https://www.capterra.co.nz/software/733/webex) — 4.4/5 (7413 reviews)
4. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4092 reviews)
5. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2216 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1237938/Oriserve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10182517/Oriserve/> |
| en-AE | <https://www.capterra.ae/software/1237938/Oriserve> |
| en-AU | <https://www.capterra.com.au/software/1237938/Oriserve> |
| en-CA | <https://www.capterra.ca/software/1237938/Oriserve> |
| en-GB | <https://www.capterra.co.uk/software/1237938/Oriserve> |
| en-IE | <https://www.capterra.ie/software/1237938/Oriserve> |
| en-IL | <https://www.capterra.co.il/software/1237938/Oriserve> |
| en-IN | <https://www.capterra.in/software/1237938/Oriserve> |
| en-NZ | <https://www.capterra.co.nz/software/1237938/Oriserve> |
| en-SG | <https://www.capterra.com.sg/software/1237938/Oriserve> |
| en-ZA | <https://www.capterra.co.za/software/1237938/Oriserve> |

-----

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