---
description: Learn more about Polished.CX price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Polished.CX Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Polished.CX](/software/1237018/Polished-CX)

# Polished.CX

Canonical: https://www.capterra.co.nz/software/1237018/Polished-CX

> Real-time voice AI for calls: noise removal, accent localization preserving the speaker's voice, live translation in 84 languages.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Polished.CX?

Contact centers, BPOs, global sales and support teams, and remote workforces handling live calls across languages, accents, and noisy environments.

## About the vendor

- **Company**: op.ai

## Commercial Context

- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Polished.CX pricing scales with call volume, concurrent streams, and selected processing capabilities. Noise cancellation is free. Accent conversion is $25 per user per month. Translation and localization is $25 per user per month for 25 included hours, then $1 per hour, as low as $0.50 per hour with volume discounts. Enterprise plans with custom SLAs, SSO/SAML, and data residency are available.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 204 more

## Features

- Dashboard

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (468 reviews)
3. [Webex Suite](https://www.capterra.co.nz/software/733/webex) — 4.4/5 (7417 reviews)
4. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3494 reviews)
5. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2216 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1237018/Polished-CX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10181571/Polished-CX/> |
| en-AE | <https://www.capterra.ae/software/1237018/Polished-CX> |
| en-AU | <https://www.capterra.com.au/software/1237018/Polished-CX> |
| en-CA | <https://www.capterra.ca/software/1237018/Polished-CX> |
| en-GB | <https://www.capterra.co.uk/software/1237018/Polished-CX> |
| en-IE | <https://www.capterra.ie/software/1237018/Polished-CX> |
| en-IL | <https://www.capterra.co.il/software/1237018/Polished-CX> |
| en-IN | <https://www.capterra.in/software/1237018/Polished-CX> |
| en-NZ | <https://www.capterra.co.nz/software/1237018/Polished-CX> |
| en-SG | <https://www.capterra.com.sg/software/1237018/Polished-CX> |
| en-ZA | <https://www.capterra.co.za/software/1237018/Polished-CX> |

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