18 years helping New Zealand businesses
choose better software
TrueCommerce EDI Solutions
What Is TrueCommerce EDI Solutions?
TrueCommerce is the most complete way to connect your business across the supply chain, integrating everything from EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces, to your business system, and to whatever comes next. For decades TrueCommerce has helped businesses be more connected, more supported, and more prepared for whats next. Thats why thousands of companies ranging from start-ups to the global Fortune 100, across various industries rely on us.
Who Uses TrueCommerce EDI Solutions?
We connect you to your greatest opportunities. The TrueCommerce platform will help you establish, maintain, and grow your largest customer relationships by optimizing your supply chain processes.
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TrueCommerce EDI Solutions
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Reviews of TrueCommerce EDI Solutions
The Best!
Pros:
We have been working with DiCentral since 2006. They helped us in the beginning we we started our brand and has continued to be a supportive and proactive in the changing retail climate.
Cons:
Overall their customer service is stellar. I sometimes I wish the problem, when we have one, could be fixed quicker.
TrueCommerce Response
6 years ago
Thanks Katie! We enjoy working with Crane USA as well and look forward to continuing to grow together. I will pass along your feedback to our team.
Great Product Great Price with Fantastic Support
Comments: I love using TC. I have been using TC for many years with multiple companies, with many different sizes. My current company uses TC for 80 partners for different channels. Their support and functionality sets the bar.
Pros:
I love the visibility and ability to monitor your system, to monitor orders, and even make changes as needed. Their support though makes life easy as an IT Professional to ensure that orders are flowing. EDI is the lifeblood of any new business, and as result without a functioning EDI, issues will arise. TC is not set it and forget it, but it is set is and watch it. I equate TC to smoking meat. You put it in, watch it carefully, and enjoy the ride.
Cons:
The only issue I have with TC is the lack of ability to automate connections and information into ERP for item information. Meaning that when a change happens in NetSuite, you have to update every trading partner. But with the future, they are looking to amend this.
Very disorganized company
Comments: You send an email - and then you may get a respond but nothing will change only e-mail you can't talk with anybody in this company - they are not professional and they do not understand how their own system works
Pros:
Unfortunately, 5 years ago when I join our company, they have chosen Truecommerce
Cons:
nothing - Before I join the company 5 years ago our company had this EDI software - I would not use this company
Aleon Inc by Jerry Carucci
Pros:
Ease of use Integration with QuickBooks
Cons:
Setting up clients for EDI can be difficult depending on who we are working with. Some setups have been very smooth, quick and accurate, while others have not
Alternatives Considered:
Customer Care
Comments: It's always a pleasure to work with your team!
Pros:
Your customer care department is always extremely helpful. Not only do they help to resolve our issues they have always taken the time to educate us on different issues.
Cons:
Occasionally tickets can take a few days to be answered.
