--- description: Learn more about M-Files price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: M-Files Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Content Management Systems](/directory/10007/content-management/software) > [M-Files](/software/122215/m-files) # M-Files Canonical: https://www.capterra.co.nz/software/122215/m-files Page: 1 / 12\ Next: [Next page](https://www.capterra.co.nz/software/122215/m-files?page=2) > M-Files is a cloud-based document management system that helps businesses handle knowledge work automation on a unified interface. > > Verdict: Rated **4.4/5** by 275 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses M-Files? M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 275 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: M-Files - **Location**: Plano, US - **Founded**: 1989 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact M-Files for details of pricing, licensing, and service options. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Antigua & Barbuda, Australia, Austria, Bahamas, Bangladesh, Barbados, Belgium, Belize, Bhutan, Cambodia, Canada, China, Costa Rica, Cuba, Denmark, Dominica, Dominican Republic, El Salvador, Finland, France and 37 more ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Authentication - Business Process Automation - Collaboration Tools - Compliance Management - Compliance Tracking - Content Management - Content Publishing Options - Contract/License Management - Customisable Templates - Data Import/Export - Data Security - Document Capture - Document Classification - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Signature - Encryption - File Conversion - File Sharing - For Legal Professionals - Full Text Search - Metadata Management - Mobile Access - Pre-built Templates - Process/Workflow Automation - Real Time Synchronisation - Reminders - Reporting & Statistics - Reporting/Analytics - Risk Management - Search/Filter - Task Management - Team Collaboration - Templates - Third-Party Integrations - Version Control - Workflow Configuration - Workflow Management ## Integrations (14 total) - ArcGIS - AutoCAD - AutoCAD LT - ChronoScan - Docusign - Dynamics 365 - Google Workspace - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - OpenText Experience Cloud - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Content Management Systems](https://www.capterra.co.nz/directory/10007/content-management/software) ## Related Categories - [Content Management Systems](https://www.capterra.co.nz/directory/10007/content-management/software) - [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software) - [File Sharing Software](https://www.capterra.co.nz/directory/30909/file-sharing/software) - [Enterprise Content Management Software](https://www.capterra.co.nz/directory/31079/enterprise-content-management/software) - [Digital Rights Management Software](https://www.capterra.co.nz/directory/31240/digital-rights-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.co.nz/software/161425/drive) — 4.8/5 (28500 reviews) 2. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17569 reviews) 3. [OneDrive](https://www.capterra.co.nz/software/161304/onedrive) — 4.5/5 (12716 reviews) 4. [Microsoft SharePoint](https://www.capterra.co.nz/software/1167/sharepoint) — 4.4/5 (5434 reviews) 5. [Microsoft 365](https://www.capterra.co.nz/software/58688/microsoft-365) — 4.6/5 (14091 reviews) ## Reviews ### "Smarter, Faster Document Management" — 5.0/5 > **Daniel** | *23 October 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: M-Files makes it incredibly easy to find and manage documents without worrying about folder chaos. I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups. The approval workflows and audit trails also make compliance and accountability effortless. > > **Cons**: The initial setup can feel a bit technical since you need to define metadata and permissions correctly from the start. Once it’s configured, though, it runs smoothly with very little maintenance required. > > M-Files has brought structure, transparency, and efficiency to how we handle documents and projects. It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof. It’s one of those tools that pays off more the longer you use it. ----- ### "Best In Class ECM" — 5.0/5 > **Muddassar** | *10 December 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like two features of M-Files.. 1- AINO (Chat with the document) 2- IML (Intelligent Metadata Layer) to search the documentsn other repositories with leaving the interface of M-Files. > > **Cons**: There should be built-in reports and M-Files web and should support the widgets like M-Files Hubshare > > Its fantastic, easy to use and easy to manage. ----- ### "Mixed bag\!" — 3.0/5 > **Gill** | *12 December 2024* | Nonprofit Organisation Management | Recommendation rating: 6.0/10 > > **Pros**: easily save / store and group related documents > > **Cons**: no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save, > > very mixed, didn't work well with our citrix farm and due to lack of guidance have set up a complex document class structure, setting up views can be hard ----- ### "System engineer" — 5.0/5 > **Martin** | *4 December 2024* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, search for document and can connect other databases and relate documents to eatch others, and never more duplicates, team working on same document, power of Metadata is next level > > **Cons**: There are some minor limitations with this system. When checking out documents to work on, they are checked out to your local computer rather than online, without an option to choose 'offline' mode. However, there is an option to: ‘Check out for co-authoring,’ which is similar to Google Docs or MS SharePoint, allowing multiple people to edit simultaneously. The latest approved version is always available to others, and an admin can ‘force check-in’ if the system is configured for it > > After six months of using M-Files, it’s been fantastic to have everyone working on the same document without the hassle of multiple copies or confusing versions. Having a single system to find documents tailored to our company’s needs has been a game-changer. Quick responce from our M-Files contact person ----- ### "A fantastic product with a lot of potential" — 5.0/5 > **Irene** | *27 November 2024* | Civic & Social Organisation | Recommendation rating: 9.0/10 > > **Pros**: It is really easy to configure and maintain, it is intuitive and the Hubshare companion product opens your company's repository to external and internal users that have different access needs. > > **Cons**: The way that the subscription model is organised, it means that for some features you need to move to a subscription level that is more costly. > > I have been using it for more than 2 years and it has so much potential\! Compared to other products such as Documentun, this is so easy to maintain, the admin console is so easy to understand and it adds a lot of features that, in other products, you would need a developer to do for you. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.nz/software/122215/m-files?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/122215/m-files) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data