---
description: Learn more about Nateq price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nateq Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Nateq](/software/1222114/Nateq)

# Nateq

Canonical: https://www.capterra.co.nz/software/1222114/Nateq

> AI customer service for chat, calls, email, WhatsApp, Facebook and Instagram in one inbox — fluent in Arabic dialects.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Nateq?

Small and mid-sized support teams handling high volume on chat, WhatsApp and phone — especially e-commerce, delivery and SaaS companies serving Arabic-speaking customers in Egypt, the Gulf and MENA.

## About the vendor

- **Company**: Nateq

## Commercial Context

- **Starting Price**: US$36.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Every plan includes the full inbox and phone \& WhatsApp calls for every agent. 14-day trial with ⁦$5⁩ of usage credit and up to 10 seats — no card.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, French, German, Hungarian, Japanese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Alerts/Escalation
- Automated Routing
- Autoresponders
- CRM
- Call Centre Management
- Collaboration Tools
- Conversation Intelligence
- Customisable Branding
- Data Security
- Inbox Management
- Knowledge Base Management
- Multi-Channel Communication
- Prioritisation
- Queue Management
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Task Automation
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [HubSpot Service Hub](https://www.capterra.co.nz/software/182476/hubspot-service-hub) — 4.4/5 (193 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18815 reviews)
4. [Webex Suite](https://www.capterra.co.nz/software/733/webex) — 4.4/5 (7417 reviews)
5. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5863 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1222114/Nateq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10166665/Nateq/> |
| en-AE | <https://www.capterra.ae/software/1222114/Nateq> |
| en-AU | <https://www.capterra.com.au/software/1222114/Nateq> |
| en-CA | <https://www.capterra.ca/software/1222114/Nateq> |
| en-GB | <https://www.capterra.co.uk/software/1222114/Nateq> |
| en-IE | <https://www.capterra.ie/software/1222114/Nateq> |
| en-IL | <https://www.capterra.co.il/software/1222114/Nateq> |
| en-IN | <https://www.capterra.in/software/1222114/Nateq> |
| en-NZ | <https://www.capterra.co.nz/software/1222114/Nateq> |
| en-SG | <https://www.capterra.com.sg/software/1222114/Nateq> |
| en-ZA | <https://www.capterra.co.za/software/1222114/Nateq> |

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