---
description: Learn more about Docusign price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Docusign Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/Docusign)

# Docusign

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> DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements.
> 
> Verdict: Rated **4.7/5** by 9386 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Docusign?

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9386 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Personal- $10/ month&#10;For individuals and sole proprietors with basic e-signature needs&#10;One seat, five sends/month, basic features&#10;&#10;Standard - $25/month per user&#9;&#10;For small to medium teams that need to send, sign and collaborate&#10;Up to 50 users, unlimited sends, additional features&#10;&#10;Business Pro - $40/month per user&#10;For automating and optimizing agreements with advanced features&#10;Up to 50 users, unlimited sends, advanced features&#10;&#10;Enhanced Plans&#10;Customize a pricing plan that scales to your business needs&#10;50+ users. Get your customized quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States

## Features

- Access Controls/Permissions
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Compliance Tracking
- Content Library
- Customisable Forms
- Customisable Templates
- Data Security
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- File Sharing
- Forms Creation & Design
- Forms Management
- Full Text Search
- Mobile Signature Capture
- Multi-Party Signing
- Pre-built Templates
- Proposal Generation
- RFP Management
- Reminders
- Search/Filter
- Status Tracking
- Team Collaboration
- Template Management
- Templates
- Third-Party Integrations
- Version Control
- Workflow Automation
- Workflow Management

## Integrations (24 total)

- Adobe Acrobat Reader
- Box
- Dropbox Business
- Gmail
- Google Docs
- Google Drive
- Google Workspace
- HubSpot CRM
- LSEG Risk Intelligence
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Word
- OneDrive
- Quik\!

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software)

## Related Categories

- [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software)
- [Contract Management Software](https://www.capterra.co.nz/directory/30078/contract-management/software)
- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)
- [Proposal Management Software](https://www.capterra.co.nz/directory/10032/proposal-management/software)
- [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software)

## Alternatives

1. [SignWell](https://www.capterra.co.nz/software/184497/docsketch) — 4.9/5 (2708 reviews)
2. [Adobe Acrobat](https://www.capterra.co.nz/software/1012240/adobe-acrobat-dc) — 4.7/5 (4229 reviews)
3. [Dropbox Sign](https://www.capterra.co.nz/software/144797/hellosign) — 4.7/5 (1447 reviews)
4. [PandaDoc](https://www.capterra.co.nz/software/131735/pandadoc) — 4.5/5 (1254 reviews)
5. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2904 reviews)

## Reviews

### "Does what it says on the tin, as well as you could ever hope for." — 5.0/5

> **James** | *28 August 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The UI is absolutely intuitive. There is a visual element to everything which makes what you are doing clear and simple to understand.&#10;So far, all aspects that I could want in here are covered. I haven't thought of anything and wished it was in there as it covers all aspects of legal documentation signage.&#10;Notified at each step of the way (if you choose to be) so never left in the dark about where you are at and who the document is currently with in a signing process.
> 
> **Cons**: Honestly, for a system designed for what it is, can't fault it. The worst I can say is that I'm not a fan of the new logo as it is bland and doesn't stand out when I have many tabs open, but that's about it\!
> 
> Fantastic, have used for many years and even after periods where I haven't needed to use it for a while, always super simple to come back to (in fact, there are often updates and so it's even better to use with each passing year).

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### "DocuSign, an easy and trusted tool" — 5.0/5

> **Duncan** | *17 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Docusign makes the process of adding required sections easy to include, such as a signature, but also dates, names, titles and more. It's as easy as dragging and dropping
> 
> **Cons**: When I request to sign something is sent to an Inbox, the formatting of that email notification could be better designed
> 
> Overall, Docusign has become a go-to channel to get multiple people to sign important documents. It also saves all your signed documents, so you can always go back and find important signed documents

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### "Easy to use digital" — 5.0/5

> **Jessica** | *29 May 2026* | Arts & Crafts | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about DocuSign is that I can get my documents electronically signed and they are encrypted
> 
> **Cons**: What I like least about DocuSign is if I needed something notarized, I would have to be authorized to notarize digitally in order to add my stamp to the form

-----

### "Docusign - THE perfect e-signature tool" — 5.0/5

> **Louis** | *22 May 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: The interface is intuitive both for senders and signers. Recipients don't need an account to sign — they simply click the link, sign, and they're done.&#10;&#10;This is a real game-changer for our sales team. Contracts can be generated, sent, signed, and tracked directly from Salesforce, with all signature statuses and signed documents automatically synced back to the corresponding records (Opportunities, Accounts, Contacts). This eliminates manual data entry, reduces errors, and dramatically accelerates our sales cycle.
> 
> **Cons**: While basic signing is very intuitive, more advanced features (custom workflows, PowerForms, CLM) require time and training to master.
> 
> It has become an essential tool for our daily operations, particularly for our sales and legal teams. The native Salesforce integration alone has transformed our contract workflow — what used to take days now takes minutes, and everything stays perfectly synchronized between both platforms.

-----

### "DocuSign-- Not The Best." — 2.0/5

> **Tyra** | *27 May 2026* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: I like that DocuSign has stayed consistent over the past 5+ years. I also like that it is very easy to use for my stakeholders and external users. I feel that my completed envelopes are safe and secure. I don't often run into bugs or other issues. I feel that the value is appropriate for the money we spend.
> 
> **Cons**: I don't know that DocuSign has made meaningful UI or feature updates in the last 5+ years. I'll also explicitly say that their team is entirely unhelpful. I have reached out for customer support many times and have gotten the run around. It feels like they are just trying to sell me on more of their features and workflows, not solve my current issue, which is often time sensitive.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/121506/Docusign)

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