---
description: Learn more about Docusign price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Docusign Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/Docusign)

# Docusign

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> DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements.
> 
> Verdict: Rated **4.7/5** by 9450 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Docusign?

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9450 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Personal- $10/ month&#10;For individuals and sole proprietors with basic e-signature needs&#10;One seat, five sends/month, basic features&#10;&#10;Standard - $25/month per user&#9;&#10;For small to medium teams that need to send, sign and collaborate&#10;Up to 50 users, unlimited sends, additional features&#10;&#10;Business Pro - $40/month per user&#10;For automating and optimizing agreements with advanced features&#10;Up to 50 users, unlimited sends, advanced features&#10;&#10;Enhanced Plans&#10;Customize a pricing plan that scales to your business needs&#10;50+ users. Get your customized quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States

## Features

- Access Controls/Permissions
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Compliance Tracking
- Content Library
- Customisable Forms
- Customisable Templates
- Data Security
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- File Sharing
- Forms Creation & Design
- Forms Management
- Full Text Search
- Mobile Signature Capture
- Multi-Party Signing
- Pre-built Templates
- Proposal Generation
- RFP Management
- Reminders
- Search/Filter
- Status Tracking
- Team Collaboration
- Template Management
- Templates
- Third-Party Integrations
- Version Control
- Workflow Automation
- Workflow Management

## Integrations (23 total)

- Adobe Acrobat Reader
- Box
- Dropbox
- Gmail
- Google Docs
- Google Drive
- Google Workspace
- HubSpot CRM
- LSEG Risk Intelligence
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- OneDrive
- Quik\!
- SAP Ariba Contracts

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software)

## Related Categories

- [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software)
- [Contract Management Software](https://www.capterra.co.nz/directory/30078/contract-management/software)
- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)
- [Proposal Management Software](https://www.capterra.co.nz/directory/10032/proposal-management/software)
- [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software)

## Alternatives

1. [SignWell](https://www.capterra.co.nz/software/184497/docsketch) — 4.9/5 (2712 reviews)
2. [Adobe Acrobat](https://www.capterra.co.nz/software/1012240/adobe-acrobat-dc) — 4.7/5 (4258 reviews)
3. [Dropbox Sign](https://www.capterra.co.nz/software/144797/hellosign) — 4.7/5 (1449 reviews)
4. [PandaDoc](https://www.capterra.co.nz/software/131735/pandadoc) — 4.5/5 (1256 reviews)
5. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2919 reviews)

## Reviews

### "Does what it says on the tin, as well as you could ever hope for." — 5.0/5

> **James** | *28 August 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The UI is absolutely intuitive. There is a visual element to everything which makes what you are doing clear and simple to understand.&#10;So far, all aspects that I could want in here are covered. I haven't thought of anything and wished it was in there as it covers all aspects of legal documentation signage.&#10;Notified at each step of the way (if you choose to be) so never left in the dark about where you are at and who the document is currently with in a signing process.
> 
> **Cons**: Honestly, for a system designed for what it is, can't fault it. The worst I can say is that I'm not a fan of the new logo as it is bland and doesn't stand out when I have many tabs open, but that's about it\!
> 
> Fantastic, have used for many years and even after periods where I haven't needed to use it for a while, always super simple to come back to (in fact, there are often updates and so it's even better to use with each passing year).

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### "DocuSign, an easy and trusted tool" — 5.0/5

> **Duncan** | *17 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Docusign makes the process of adding required sections easy to include, such as a signature, but also dates, names, titles and more. It's as easy as dragging and dropping
> 
> **Cons**: When I request to sign something is sent to an Inbox, the formatting of that email notification could be better designed
> 
> Overall, Docusign has become a go-to channel to get multiple people to sign important documents. It also saves all your signed documents, so you can always go back and find important signed documents

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### "Not a week goes by that I am not grateful for docusign\!" — 5.0/5

> **Michele** | *12 August 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I love how unbelievably user-friendly Docusign is, no matter what your comfort level with technology is.&#10;&#10;What’s amazing is how seamlessly the desktop version is mimicked on the mobile version.&#10;&#10;The way everything is formatted it makes it virtually impossible to make a mistake and the fact that everyone gets a copy immediately is such a time saver.&#10;&#10; No one can ever dispute when a document was signed when it was sent or when it was received\! It’s all there in black-and-white. I will say this repeatedly, there is not a week that goes by in my life that I don’t say out loud how much I appreciate this technology. It is a game changer and a life changer.&#10;&#10;When you can do business, review contracts, get them signed, or sign them yourself from no matter where you are, including laying poolside\! That to me is priceless.
> 
> **Cons**: I honestly wish I had something negative to say about Docusign as I know that that makes a review more valid, but there is not a single thing that I could think of. Not a single thing.
> 
> There is not a week that goes by in my life that I’m not saying out loud my gratitude for Docusign. It makes life so easy in all my different incarnations and all my worlds as a realtor as an actor as a property manager – anytime I need to sign something or have something signed. It is just so easy and I am not someone who considers themselves technologically advanced in any way shape or form. I put myself in the dinosaur category and if I can do this, anyone can.

-----

### "DocuSign works for me" — 5.0/5

> **Janet** | *4 August 2026* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: It converts word docs to pdfs automatically. So no need to save a word document as a pdf first then upload to Docusign.
> 
> **Cons**: Home page is an ad for their products rather than a log in screen. You have to log in (upper right corner) first to kind of get to where you need to go.
> 
> Great. We were using a different program at work and DocuSign is working better for all of our employees.

-----

### "Reliable and easy to sign with" — 3.0/5

> **Soumya** | *20 July 2026* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: The signing experience is genuinely easy. Documents are simple to review and sign, the workflow is guided, and there's essentially no learning curve for signers. Tracking and reporting are a real strength, it's easy to see document status, follow the audit trail, and know exactly where a document sits in the process. On the technical side, the integration surface is solid: we connect it to our onboarding flow via Workato webhooks, and it works reliably day to day.
> 
> **Cons**: The main drawback is cost. The integration layer in particular is expensive relative to the value, and for a workflow that's essentially "send document, capture signature, fire a webhook," the pricing feels steep. It does the job, but I'd like to see a more cost-effective option for this kind of integration-driven use. Outside of that, it's a capable but fairly standard e-signature tool, nothing that pushes it above average.
> 
> Overall my experience has been solid but not standout. We use Docusign for customer onboarding, integrated with Workato webhooks, and it does what we need, signing is easy, status tracking is clear, and the integration is stable. The sticking point is value for money: the integration is pricier than I'd like, and I'm hopeful there's a more economical alternative for this kind of automated signing workflow. It's a dependable tool that gets the job done, which lands it squarely at average for us.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/121506/Docusign)

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