--- description: Learn more about Docusign price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Docusign Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/DocuSign) # Docusign Canonical: https://www.capterra.co.nz/software/121506/DocuSign Page: 1 / 374\ Next: [Next page](https://www.capterra.co.nz/software/121506/DocuSign?page=2) > DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements. > > Verdict: Rated **4.7/5** by 9308 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Docusign? Designed for small to large businesses in insurance, finance, government, real estate, and other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9308 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Compliance Tracking - Content Library - Customisable Forms - Customisable Templates - Data Security - Document Capture - Document Management - Document Storage - Drag & Drop - Electronic Signature - File Sharing - Forms Creation & Design - Forms Management - Full Text Search - Mobile Signature Capture - Multi-Party Signing - Pre-built Templates - Process/Workflow Automation - Proposal Generation - RFP Management - Reminders - Search/Filter - Status Tracking - Team Collaboration - Template Management - Templates - Third-Party Integrations - Version Control - Workflow Management ## Integrations (24 total) - Adobe Acrobat Reader - Box - Dropbox Business - Gmail - Google Docs - Google Drive - Google Workspace - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - Microsoft Word - OneDrive - Quik\! ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software) ## Related Categories - [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software) - [Contract Management Software](https://www.capterra.co.nz/directory/30078/contract-management/software) - [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software) - [Proposal Management Software](https://www.capterra.co.nz/directory/10032/proposal-management/software) - [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software) ## Alternatives 1. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2852 reviews) 2. [SignWell](https://www.capterra.co.nz/software/184497/docsketch) — 4.9/5 (2661 reviews) 3. [Dropbox Sign](https://www.capterra.co.nz/software/144797/hellosign) — 4.7/5 (1447 reviews) 4. [Adobe Acrobat](https://www.capterra.co.nz/software/1012240/adobe-acrobat-dc) — 4.7/5 (4187 reviews) 5. [PandaDoc](https://www.capterra.co.nz/software/131735/pandadoc) — 4.5/5 (1244 reviews) ## Reviews ### "Does what it says on the tin, as well as you could ever hope for." — 5.0/5 > **James** | *28 August 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The UI is absolutely intuitive. There is a visual element to everything which makes what you are doing clear and simple to understand. So far, all aspects that I could want in here are covered. I haven't thought of anything and wished it was in there as it covers all aspects of legal documentation signage. Notified at each step of the way (if you choose to be) so never left in the dark about where you are at and who the document is currently with in a signing process. > > **Cons**: Honestly, for a system designed for what it is, can't fault it. The worst I can say is that I'm not a fan of the new logo as it is bland and doesn't stand out when I have many tabs open, but that's about it\! > > Fantastic, have used for many years and even after periods where I haven't needed to use it for a while, always super simple to come back to (in fact, there are often updates and so it's even better to use with each passing year). ----- ### "DocuSign, an easy and trusted tool" — 5.0/5 > **Duncan** | *17 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Docusign makes the process of adding required sections easy to include, such as a signature, but also dates, names, titles and more. It's as easy as dragging and dropping > > **Cons**: When I request to sign something is sent to an Inbox, the formatting of that email notification could be better designed > > Overall, Docusign has become a go-to channel to get multiple people to sign important documents. It also saves all your signed documents, so you can always go back and find important signed documents ----- ### "Docu sign is the best" — 5.0/5 > **Ruben a** | *9 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about DocuSign is how simple it made the whole signing process. I didn’t have to print anything or deal with scanning documents back. I could just open the document on my phone, add my signature, and send it back in a couple minutes. It made handling paperwork a lot faster and less stressful > > **Cons**: What I liked least about DocuSign is that some features feel limited unless you pay for a higher plan. The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time. > > Overall, my experience with DocuSign has been positive. It made signing and sending documents much faster and easier than dealing with paper forms. While the pricing and some features could be better, it’s still a reliable and convenient tool for handling important documents online. ----- ### "DocuSign: Increased Efficiency and Client Satisfaction" — 5.0/5 > **Samm** | *6 April 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: DocuSign is the industry standard for e-signatures which is why we choose to use this product. Many of our team members and clients were already familiar with the product which made the ease of integrating it into our workflow relatively seamless. Furthermore, the security and compliance was important when researching products. DocuSign provides encryption and most importantly to us, audit trails. > > **Cons**: As an admin, there was a learning curve during set up. Templates and workflows can be difficult to set up at first, however once set up, they are simple to replicate. Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually. > > Overall, DocuSign is a great product for ensuring compliance, and audit trails while also simplifying processes internally and for clients. Allowing our clients to sign documents from where-ever they are as increased the speed of the workflow as well as client satisfaction. ----- ### "Reliable e-signatures for real estate, but pricey for solo users" — 3.0/5 > **Kartikeya** | *11 March 2026* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Strong, widely recognized e‑signature platform that works well for leases and real estate contracts. Easy sending, tracking, and storing of signed documents reduces admin time and errors. Templates and workflow tools help standardize agreements and keep processes consistent. > > **Cons**: Pricing for single‑user and lower‑tier plans is relatively high for light/medium usage. Some advanced features are locked behind higher‑priced plans that may not be justified for small teams. > > We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document workflow. The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates paper-based delays. The interface is generally intuitive once you’re set up, templates help standardize our leases, and completed documents are stored and tracked in a way that makes compliance and record‑keeping straightforward. Turnaround times for signed leases are much faster now compared to when we relied on printing, scanning, and in‑person signatures. The main downside for us is cost at the single‑user/small team level: the personal and lower‑tier plans can feel expensive for individual users, especially when you only need a limited volume of envelopes each month. For a small property management business managing margins carefully, we would like to see more flexible or lower‑cost options for light but consistent usage. ----- Page: 1 / 374\ Next: [Next page](https://www.capterra.co.nz/software/121506/DocuSign?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/121506/DocuSign) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data