--- description: Learn more about When I Work price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: When I Work Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [When I Work](/software/121248/when-i-work) # When I Work Canonical: https://www.capterra.co.nz/software/121248/when-i-work Page: 1 / 53\ Next: [Next page](https://www.capterra.co.nz/software/121248/when-i-work?page=2) > Employee scheduling solution that helps businesses manage schedules, track working time, monitor attendance \& communicate with workers. > > Verdict: Rated **4.5/5** by 1298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses When I Work? From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees \& improve communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1298 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Employee Database - Employee Management - Employee Portal - Employee Scheduling - Event Management - Event Scheduling - Faculty/Staff Management - For Salons and Spas - Labor Cost Calculator - Member Database - Mobile Access - Multi-Location - Online Booking - Overtime Calculation - Payroll Management - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Search/Filter - Self Service Portal - Shift Swapping - Task Management - Third-Party Integrations - Time Off Management - Time Tracking - Timesheet Management - Vacation/Leave Tracking ## Integrations (19 total) - 321Forms - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - OnPay - PayPal - Paychex Flex - QuickBooks Online - QuickBooks Online Advanced - Rippling ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Employee Scheduling Software](https://www.capterra.co.nz/directory/30756/employee-scheduling/software) ## Related Categories - [Employee Scheduling Software](https://www.capterra.co.nz/directory/30756/employee-scheduling/software) - [Catering Software](https://www.capterra.co.nz/directory/20023/catering/software) - [Food Service Management Software](https://www.capterra.co.nz/directory/20025/food-service-management/software) - [Medical Scheduling Software](https://www.capterra.co.nz/directory/30027/medical-scheduling/software) - [Scheduling Software](https://www.capterra.co.nz/directory/30087/scheduling/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5298 reviews) 2. [Wageloch](https://www.capterra.co.nz/software/196911/wageloch) — 4.5/5 (265 reviews) 3. [Findmyshift](https://www.capterra.co.nz/software/115536/findmyshift) — 4.6/5 (1197 reviews) 4. [7shifts](https://www.capterra.co.nz/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1212 reviews) 5. [Deputy](https://www.capterra.co.nz/software/147589/deputy) — 4.6/5 (773 reviews) ## Reviews ### "Very efficient for scheduling in standard environment" — 4.0/5 > **MrElonElon** | *18 April 2026* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about When I Work is how much time it saves on scheduling and coordination. In practice, instead of managing shifts through Excel or emails, everything is centralized: schedules, availability, and communication. For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces operational friction and improves efficiency. > > **Cons**: What I liked least about When I Work is that it can feel limited when you need more advanced features or deeper customization. For example, reporting and integrations are not as developed as in more complex systems, which can be a constraint in structured environments. Also, notifications can sometimes become overwhelming or missed depending on usage. ----- ### "When I Work at Animal Care Center" — 4.0/5 > **Ed** | *16 March 2026* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great value for the price, I appreciated the Time and PTO tracking. > > **Cons**: Not super intuitive. Have to look for where things are located. I wish I could have found a tutorial to help navigate. But reaching someone for support was easy > > We have been using it for a couple months now. It seems to work well and satisfies our needs. I definitely save time doing payroll sheets at the end of the pay period. The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on site or remote by employee ----- ### "Feature-Heavy, Not User-Friendly" — 3.0/5 > **Kaleb** | *30 April 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: When I Work has very accurate geofencing that allowed our team to track employee arrivals, departures, and location. > > **Cons**: There are many opportunities to get stalled in a simple workflow. For example, clicking "Confirm Shift", and then indicating you've arrived for work and then confirming that requires a lot of clicks through various screens to actually show that you're clocked in. When you're in a rush or have a slower connection, clicking one button would be much more helpful, rather than multiple layers of confirmation. > > When I Work is very feature-heavy, but not always user-friendly. It has a prolific verification and notification layer, and I was constantly receiving updates and notifications about the slightest changes in my shifts and schedule. ----- ### "Great for varied availability employees" — 5.0/5 > **Morgan** | *23 April 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Ease of getting a weekly schedule out to 20-50 part time employees on a regular basis. I like that it has a time clock option which I didn't use at the last business I was at that used this system. It was a savior when my business changed point of sale platforms that no longer had a timesheet option. > > **Cons**: Some setting restricting when staff can change their availability, and RO. How notifications or "confirm shift" can be overlooked by staff. > > I use it to schedule two businesses, mostly part time staff on a weekly basis and I also use it for our timesheet for payroll. ----- ### "Positive overall, not cheap and not perfect" — 4.0/5 > **Matt** | *29 April 2026* | Sports | Recommendation rating: 6.0/10 > > **Pros**: The drag and drop, while not perfect works most of the time. The interface is modern and easy to work with. > > **Cons**: The steep price increase if you need 2 locations. Doubling the price per account double the burden on a small company. > > Overall positive experience with When I Work, some new features over time but mostly for premium subscriptions or third party sales. It would be nice if small bug would be fixed like the precision of the drag and drop which is sometimes impossible to align with a specific time like 1PM if the move is less than 30 mintues. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.co.nz/software/121248/when-i-work?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/121248/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data