--- description: Learn more about Lightspeed Retail price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Retail Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Inventory Control Software](/directory/30106/inventory-control/software) > [Lightspeed Retail](/software/120491/lightspeed-retail) # Lightspeed Retail Canonical: https://www.capterra.co.nz/software/120491/lightspeed-retail Page: 1 / 40\ Next: [Next page](https://www.capterra.co.nz/software/120491/lightspeed-retail?page=2) > One retail platform to manage payments, inventory, suppliers and staff. Lightspeed has what you need to scale and succeed – easy-to-use POS, eCommerce, advanced reporting \& more. > > Verdict: Rated **4.0/5** by 975 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lightspeed Retail? Lightspeed powers businesses in over 100 countries. From Apparel to Home \& Gardening, Lightspeed Retail supports entrepreneurs to improve efficiency and increase visibility across different areas such as inventory and sales in their store, or chain of stores. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 975 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: A$129.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basic: $129/mth (Annual plan) - Designed for essential day-to-day needs for independent retailers. Core: $229/mth (Annual plan) - Ideal for retailers seeking management tools to facilitate business growth. Plus: $329/mth (Annual plan) - Tailored for advanced customisation and ease of scalability in established retail operations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: Australia, Belgium, Canada, France, Germany, Netherlands, New Zealand, Switzerland, United Kingdom ## Features - API - Accounting - Accounting Integration - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Catalog Management - Channel Management - Content Management - Cost Tracking - Customer Accounts - Customer Database - Customer Management - Customisable Branding - Customization - Data Synchronisation - Discount Management - Electronic Payments - For Bakeries - For Small Businesses - Inventory Control - Inventory Management - Inventory Optimisation - Inventory Tracking - Mobile Access - Multi-Channel Marketing - Order Management - Payment Processing - Pricing Management - Product Management - Promotions Management - Purchase Order Management - Remote Access/Control - Reorder Management - Reporting & Statistics - Reporting/Analytics - Retail Inventory Management - Returns Tracking - SEO Management - Sales Reports - Serial Number Tracking - Shopping Cart - Supplier Management - Third-Party Integrations - Touch Screen - Transaction History - Website Management - eCommerce Management ... and 12 more features ## Integrations (76 total) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - Booxi - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager ... and 61 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Control Software](https://www.capterra.co.nz/directory/30106/inventory-control/software) ## Related Categories - [POS Systems](https://www.capterra.co.nz/directory/20052/point-of-sale/software) - [iPad POS Software](https://www.capterra.co.nz/directory/30915/ipad-pos/software) - [Inventory Control Software](https://www.capterra.co.nz/directory/30106/inventory-control/software) - [Retail POS Systems](https://www.capterra.co.nz/directory/31656/retail-pos-system/software) - [Barcode Generator Software](https://www.capterra.co.nz/directory/10051/barcoding/software) ## Alternatives 1. [Epos Now](https://www.capterra.co.nz/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Shopify](https://www.capterra.co.nz/software/83891/shopify) — 4.5/5 (6670 reviews) 3. [PayPal](https://www.capterra.co.nz/software/179251/paypal) — 4.6/5 (26304 reviews) 4. [RetailEdge](https://www.capterra.co.nz/software/76636/retailedge) — 4.8/5 (186 reviews) 5. [Shopify POS](https://www.capterra.co.nz/software/205337/shopify-pos) — 4.6/5 (239 reviews) ## Reviews ### "Stay away from them" — 1.0/5 > **Andre** | *17 June 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Market leader, works well when you don’t need support, customer service is almost inexistent. Used to be good > > **Cons**: Absolutely unacceptable predator To overcharge outside of contract for unwanted un-needed services. Unlawful company, stay away > > No service, no support then extra charge without reason for no service just for penalty. Stay away from them ----- ### "Pretty easy to use and does what I need" — 5.0/5 > **Max** | *28 May 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Nice for keeping track of stuff in the shop, and doesn’t take too long to figure out. I liked how fast you can ring things up when it's busy. Helps the day move along better. > > **Cons**: A couple times it lagged when switching screens but nothing major. Still worked fine in the end, just made me wait a few extra seconds here and there. ----- ### "Will NEVER recommend" — 1.0/5 > **Heidi** | *8 July 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Not able to use after paying for 9 months to get set up - nothing good to say. Lots of fake promises > > **Cons**: Lied to from the start and now will not return my email with a request for refund after proof (emails saved) were sent. > > November 2024 sent an email of 'needs' that are required to sign on. All of them were available. Now June 2025 and getting ready to go live (as our busy season started in April) and find out that one of my requirements cannot be done. One that is non-negotiable nor a work around available. Hundreds of hours wasted and no one will return my email with a request for refund.... ----- ### "Customer Review" — 2.0/5 > **Jeff** | *15 August 2024* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: The fact it could do the basics well. i.e. take payment of an order. > > **Cons**: The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed invoices did not match bank account inputs due to when the eftpos fee is attributed. This adds a lot of manual effort when reconciling. > > Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time into additional products I didnt expect. Overall the experience has been a mixed bag, but the latest integrations issues has left a really bad taste in my mouth. ----- ### "Lightspeed Retail for Gift Shop" — 4.0/5 > **Taryn** | *12 August 2024* | Consumer Goods | Recommendation rating: 6.0/10 > > **Pros**: I like how easy it is to pull data on Lightspeed Back office and how easy it is to have it communicate to your POS device. > > **Cons**: Connection to the card reader goes in and out frequently and it Lightspeed only works with certain processing companies. > > I use Lightspeed every day in the shop I run. It has a great back office feature and connects to the POS system very well. I like how all your reports are in one place and you can easily find the information you need by filtering the reports. Inventory is very easy with Lightspeed. ----- Page: 1 / 40\ Next: [Next page](https://www.capterra.co.nz/software/120491/lightspeed-retail?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/120491/lightspeed-retail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data