--- description: Learn more about eClinicalWorks price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eClinicalWorks Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [eClinicalWorks](/software/120360/eclinicalworks) # eClinicalWorks Canonical: https://www.capterra.co.nz/software/120360/eclinicalworks Page: 1 / 17\ Next: [Next page](https://www.capterra.co.nz/software/120360/eclinicalworks?page=2) > eClinicalWorks is a cloud-based EHR solution offering healthcare providers patient engagement, billing, and value-based care support. > > Verdict: Rated **3.3/5** by 396 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eClinicalWorks? We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 396 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 2.8/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: eClinicalWorks - **Location**: Indianapolis, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$449.00 - **Pricing model**: Per User - **Pricing Details**: eClinicalWorks offers three main pricing plans: 1. EHR only plan at $449/provider/month with no start-up costs, which includes a range of features such as EMR, patient portal, e-prescribing, and 24x7 support; 2. EHR with Practice Management at $599/provider/month with similar features as the EHR only plan but also includes practice management functionalities; 3. Revenue Cycle Management (RCM) as a Service at 2.9% of practice collections, with various billing services and support included. The pricing plans emphasize no start-up costs, maintenance, 24x7 support, and other added features like disaster recovery solutions and unlimited free webinars/videos. Additional training and implementation fees may apply based on the size of the practice. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounts Receivable - Appointment Management - Appointment Scheduling - Charting - Claims Management - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customisable Templates - Decision Support Software - E-Prescribing - EHR/EMR Integration - EMR/EHR - Electronic Payments - For Medical Purposes - HIPAA Compliant - Insurance Eligibility Verification - Inventory Management - Lab Results - Medical Billing - Medication Management - Multi-Location - Patient Engagement Software - Patient Intake - Patient Monitoring - Patient Portal - Patient Records Management - Patient Scheduling - Payment Processing - Physician Scheduling - Practice Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - Revenue Management - Scheduling - Secure Messaging - Self Service Portal - Video Conferencing - Voice Recognition ## Integrations (2 total) - Sunoh - healow Genie ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) - [Cardiology EMR Software](https://www.capterra.co.nz/directory/32561/cardiology-emr/software) - [Podiatry EMR Software](https://www.capterra.co.nz/directory/32617/podiatry-emr/software) - [Medical Transcription Software](https://www.capterra.co.nz/directory/30212/medical-transcription/software) - [Speech Recognition Software](https://www.capterra.co.nz/directory/30098/speech-recognition/software) ## Alternatives 1. [Fusion](https://www.capterra.co.nz/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [ModMed](https://www.capterra.co.nz/software/124590/ema) — 4.4/5 (369 reviews) 4. [Epic](https://www.capterra.co.nz/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 5. [AestheticsPro](https://www.capterra.co.nz/software/93446/aestheticspro) — 4.4/5 (662 reviews) ## Reviews ### "Eclinical works review" — 5.0/5 > **Adrian** | *30 March 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Patient Portals, Automated Task box and appt scheduling > > **Cons**: Expensive and poor customer service and issues with connections > > I enjoyed the software speed and efficiency as well as the ease of use when training new users ----- ### "Horrible support process" — 1.0/5 > **Chris** | *2 July 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Relatively easy to maneuver for basic charting and billing. A lot of functionality, but everything is an additional cost and keeping up with the constant upgrades and ancillary products can be difficult > > **Cons**: Customer service is a head ache. No issue/question is ever an easy solution. Everything requires a ticket, so you are constantly waiting on them to call you at their convenience. > > Awful support structure. Hard to get the techs to understand your problem. Accessing any of their platforms requires multiple factor authentication, so it makes dealing with them even more difficult. ----- ### "Recommended" — 4.0/5 > **Verified Reviewer** | *10 March 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: What I liked about it was that it was easy to navigate, It did not take long for me to know where to find what I was looking for. > > **Cons**: All the information you are able to see in just one screen, it was a little overwhelming at first though. > > Overall I can say it is a good software, it was a good experience. I do recommend i for the healthcare field. ----- ### "Endless Features for a Wide Range of Medical Practices" — 5.0/5 > **Haley** | *19 March 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: For years my experience with eClinicalWorks has proven that it provides a one size fits all solution that simplifies the difficulties with work in patient care. > > **Cons**: Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs. > > Overall i am very satisfied with all the years of experience i have with eClinicalWorks. There are endless features and it can be of use for just about any medical practice. ----- ### "Eclinicalworks is 💯 the way to go\!" — 5.0/5 > **Verified Reviewer** | *24 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time constraints. > > **Cons**: I do still need to spend a reasonable amount of time with each file regardless of daily time restraints which is understandable and I see that with all platforms I use. > > Overall, I find eclinicalworks to be efficient, affordable and easy to use on a daily basis. I would recommend it to colleges and choose this platform to manage my files over any other medical management platform. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.nz/software/120360/eclinicalworks?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/120360/eclinicalworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data