---
description: Learn more about Jokko price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Jokko Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Jokko](/software/1198960/Jokko)

# Jokko

Canonical: https://www.capterra.co.nz/software/1198960/Jokko

> Cloud-based omnichannel inbox that automates customer conversations via WhatsApp, Instagram, TikTok, Messenger, and web chat.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Jokko?

Small and midsize businesses in e-commerce, retail, healthcare, education, real estate, and service industries.

## About the vendor

- **Company**: Jupiter Analytica
- **Location**: Québec, US
- **Founded**: 2009

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: Cape Verde

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24211 reviews)
2. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16467 reviews)
3. [ClickUp](https://www.capterra.co.nz/software/158833/clickup) — 4.6/5 (4632 reviews)
4. [Zapier](https://www.capterra.co.nz/software/130182/zapier) — 4.7/5 (3079 reviews)
5. [Notion](https://www.capterra.co.nz/software/186596/notion) — 4.7/5 (2828 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1198960/Jokko)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10148104/Jokko/> |
| en-AE | <https://www.capterra.ae/software/1198960/Jokko> |
| en-AU | <https://www.capterra.com.au/software/1198960/Jokko> |
| en-CA | <https://www.capterra.ca/software/1198960/Jokko> |
| en-GB | <https://www.capterra.co.uk/software/1198960/Jokko> |
| en-IE | <https://www.capterra.ie/software/1198960/Jokko> |
| en-IL | <https://www.capterra.co.il/software/1198960/Jokko> |
| en-IN | <https://www.capterra.in/software/1198960/Jokko> |
| en-NZ | <https://www.capterra.co.nz/software/1198960/Jokko> |
| en-SG | <https://www.capterra.com.sg/software/1198960/Jokko> |
| en-ZA | <https://www.capterra.co.za/software/1198960/Jokko> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Jokko","description":"Jokko is a cloud-based conversational platform that centralizes customer messages from WhatsApp, Instagram, TikTok, Messenger, and web chat into a single shared inbox. Teams can manage all conversations, assign chats to agents, and track response activity without switching between apps.\n\nJokko helps businesses automate responses, qualify leads, and follow up with contacts using customizable workflows. Sales and support teams use it to handle high message volumes, reduce response times, and keep customer interactions organized across channels.\n\nCore features include a multi-agent shared inbox, chatbot automation, contact management, broadcast messaging, and conversation analytics. Jokko is best suited for small and midsize businesses in e-commerce, retail, healthcare, education, and service industries that rely on messaging apps to communicate with customers.","url":"https://www.capterra.co.nz/software/1198960/Jokko","@id":"https://www.capterra.co.nz/software/1198960/Jokko#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.co.nz/software/1198960/Jokko#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Jokko?","@type":"Question","acceptedAnswer":{"text":"Jokko is a cloud-based conversational platform that centralizes customer messages from WhatsApp, Instagram, TikTok, Messenger, and web chat into a single shared inbox. Teams can manage all conversations, assign chats to agents, and track response activity without switching between apps.Jokko helps businesses automate responses, qualify leads, and follow up with contacts using customizable workflows. Sales and support teams use it to handle high message volumes, reduce response times, and keep customer interactions organized across channels.Core features include a multi-agent shared inbox, chatbot automation, contact management, broadcast messaging, and conversation analytics. Jokko is best suited for small and midsize businesses in e-commerce, retail, healthcare, education, and service industries that rely on messaging apps to communicate with customers.","@type":"Answer"}},{"name":"Who Uses Jokko?","@type":"Question","acceptedAnswer":{"text":"Small and midsize businesses in e-commerce, retail, healthcare, education, real estate, and service industries.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1198960/Jokko#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Jokko","position":3,"item":"/software/1198960/Jokko","@type":"ListItem"}]}]}
</script>
