--- description: Learn more about Paychex Flex price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paychex Flex Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [Paychex Flex](/software/119841/paychex-flex) # Paychex Flex Canonical: https://www.capterra.co.nz/software/119841/paychex-flex Page: 1 / 73\ Next: [Next page](https://www.capterra.co.nz/software/119841/paychex-flex?page=2) > Spend less time on payroll, HR, and reporting with Paychex—freeing you to focus on growing your business. > > Verdict: Rated **4.2/5** by 1802 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paychex Flex? Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1802 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Paychex - **Location**: Rochester, US - **Founded**: 1971 ## Commercial Context - **Pricing Details**: Contact Paychex for detailed pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - ACA Reporting - Alerts/Notifications - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Dashboard - Benefits Management - Billable & Non-Billable Hours - Billing & Invoicing - Bonus Management - Budget Management - Calendar Management - Candidate Management - Clock In/Out - Compensation Management - Compensation Statements - Deduction Management - Direct Deposit - Document Management - Employee Benefits Administration - Employee Database - Employee Management - Employee Portal - Employee Reward Programs - Employee Scheduling - Employee Self Service - HIPAA Compliant - Health Insurance Administration - Interview Management - Job Posting - Life Insurance Administration - Market Data Analysis - Mobile Access - Multiple Payment Options - Onboarding - Online Benefits Enrollment - Overtime Calculation - PCI Compliance - Payment Fraud Prevention - Payment Gateway Integration - Payroll Reporting - Reporting/Analytics - Self Service Portal - Task Management - Tax Compliance - Time & Attendance - Time Tracking - Timesheet Management - Vacation/Leave Tracking - W-2 Preparation ... and 25 more features ## Integrations (36 total) - 7shifts - Altametrics - Attendance on Demand - BambooHR - Bullhorn ATS & CRM - Clover - Connecteam - Core Commissions - EasyLlama - Elavon - Employee Navigator - Engine - Flexspring - Instant Pay - Jirav ... and 21 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payroll Software](https://www.capterra.co.nz/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.co.nz/directory/30202/payroll/software) - [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software) - [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software) - [Attendance Tracking Software](https://www.capterra.co.nz/directory/30527/attendance-tracking/software) - [Time Tracking Software](https://www.capterra.co.nz/directory/30612/time-tracking/software) ## Alternatives 1. [Deel](https://www.capterra.co.nz/software/205015/deel) — 4.9/5 (4276 reviews) 2. [Rippling](https://www.capterra.co.nz/software/172127/rippling) — 4.9/5 (4781 reviews) 3. [RUN Powered by ADP](https://www.capterra.co.nz/software/185859/run) — 4.6/5 (1412 reviews) 4. [Paylocity](https://www.capterra.co.nz/software/86714/webpay) — 4.3/5 (1842 reviews) 5. [ADP Workforce Now](https://www.capterra.co.nz/software/155895/workforcenow) — 4.4/5 (7208 reviews) ## Reviews ### "Practice Manager" — 4.0/5 > **Collette** | *24 March 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Having a dedciated customer service representative. There was always someone available that was directly assigned to our account our new payroll company to talk to a general customer service person each time. > > **Cons**: Untimely correction for errors that were made, and no accountablility for this mistake. Excuses were made that it was not the job of that representative anymore because of a promotion and no one was assigned to the account, so he was doing both jobs. This is not the customers problem it is the companies issue to fix. > > Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered exceptional pricing I would not have switched from Paychex Flex ----- ### "Happy and relieved" — 5.0/5 > **Verified Reviewer** | *12 May 2026* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information all in one platform. > > **Cons**: What I liked least about Paychex Flex was that some features could be difficult to navigate initially, and customer support response times were occasionally slower than expected. > > My overall experience with Paychex Flex was positive. The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation and support challenges. ----- ### "Chief Financial Officer" — 3.0/5 > **Tracy** | *8 April 2026* | Renewables & Environment | Recommendation rating: 3.0/10 > > **Pros**: The staff that I encountered was very helpful and always assisted when possible, it just always seems I had always talked to someone that may not have been as knowledgeable about the procedures and processes to correct problems > > **Cons**: The pricing and the length of time it took to resolve issues with payroll. In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members > > I was very unhappy and the amount of times there were errors or late release of payroll was an ongoing concern. With banks releasing funds 1-2 days early I always would spend hours explaining to staff that it was not us but the payroll service that had to release the funds and generally released them very late in the week although my payroll was completed on Mondays ----- ### "Easy and reliable time tracking platform" — 4.0/5 > **Meghana** | *12 May 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I am really enjoying the time tracking feature. Being able to transfer employee hours to the dashboard for payroll calculations with a single click has been very helpful > > **Cons**: There is no assigned account representative for our company. Everytime I have issue , I have to call and explain the representative from begining > > The experience has been very positive so far. The system is easy to refer back to and has made it simple to track and manage employee time off and PTO. ----- ### "Very Helpful once learnt" — 5.0/5 > **Peter** | *23 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Customer Support is very helpful, reliably works for my company, customizable Mobile applications work well > > **Cons**: Not always intuitive, needed to ask several questions before I initially found what I was looking for. Custom report creation could be easier > > Very happy with the system. Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments ----- Page: 1 / 73\ Next: [Next page](https://www.capterra.co.nz/software/119841/paychex-flex?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/119841/paychex-flex) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data