--- description: Learn more about RxConnect price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RxConnect Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Pharmacy Software](/directory/30593/pharmacy/software) > [RxConnect](/software/119282/rxconnect) # RxConnect Canonical: https://www.capterra.co.nz/software/119282/rxconnect > Easy to use, this software lets pharmacists quickly find information. It helps with patient safety and improves efficiency too. > > Verdict: Rated **3.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RxConnect? The health and human services community, including behavioral health, addictions treatment, public health, public sector, methadone, child \& family and IDD providers. Specific to inpatient facilities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.0/5** | 3 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 3.0/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.0/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Netsmart Technologies - **Location**: Overland Park, US - **Founded**: 1968 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact Netsmart technologies for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Medication Database ## Support Options - Chat ## Category - [Pharmacy Software](https://www.capterra.co.nz/directory/30593/pharmacy/software) ## Alternatives 1. [Plumb’s](https://www.capterra.co.nz/software/1062706/plumbs) — 4.9/5 (88 reviews) 2. [PrimeRx](https://www.capterra.co.nz/software/106399/primerx) — 4.0/5 (102 reviews) 3. [BestRx](https://www.capterra.co.nz/software/106390/bestrxwin) — 4.7/5 (71 reviews) 4. [Datascan Pharmacy Software](https://www.capterra.co.nz/software/120411/Datascan-Pharmacy-Software) — 4.9/5 (163 reviews) 5. [Rx30](https://www.capterra.co.nz/software/106388/rx30-pharmacy-system) — 4.1/5 (66 reviews) ## Reviews ### "Overall, a good software" — 4.0/5 > **Verified Reviewer** | *11 January 2020* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: I used this software on a daily basis while working in the pharmacy for various purposes - prescription transcription, filling, labeling, and verification. Worked well. > > **Cons**: Occasional glitches led to the software freezing and needing to be rebooted. Would like to see this program integration prescription pick-up as well. > > Of the pharmacy software I have utilized, this one works well and doesn't leave you looking for much more. ----- ### "My Use of RxConnect" — 4.0/5 > **Ashley** | *13 April 2017* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: I am a quick typist and quick worker in general. I really like that RxConnect was completely computer based, because it allowed me to focus on the screen in front of me to get my work done. It made things move quickly. I also liked that if there was an error on a script that had been typed it, it was very easy to go back in and fix it. Working in a pharmacy is entirely about time management, and one of the best features about RxConnect was that it allowed us to mark patients as "waiters" or "special." I used these features all the time - "waiters" were waiting, and "special" let me signal to my coworkers that the patient picking up this prescription either a special circumstance. Whether that circumstance was that the pharmacist needed to speak with the patient, or there was something I needed to let the pharmacy tech know, it sent a clear message. In such a fast paced environment, it would be difficult to communicate something that warranted a "special" note to every member of the team. This way, the tech assisting the patient at checkout would see the note and step aside and confirm with me. > > **Cons**: The only issue I ever had was the freezing. Or if updates were being done to the system it meant that we couldn't use it. But in both of these cases I don't think it would deter anyone from using it altogether. The freezing could be that I was trying to do something too quickly. And updates need to be done\! > > I used RxConnect daily when I worked in a pharmacy. I worked there for 4 years, and this software was part of my daily routine. I used it to enter, fill and check prescriptions, as well as search patient profiles, check medication interactions, and assist customers with questions about their medications. The only issues I ever had with this system were when it would freeze - which wasn't often. But that could have been attributed to trying to do too many things with the system at once. The system I used was completely computer based, meaning that anytime I need to switch pages or look something up, I had to use the keys on the keyboard to navigate, which took some getting used to. But if I was trying to do too many things at once and hit too many keys, the system would sometimes freeze. Overall, I really liked this system, and once I knew how to use it without a mouse, it made things really simple. It was definitely intimidating the first few times I went to use it, but there were explanations on each page that told me what keys to use in order to get where I needed to be. It's been a while since I've used RxConnect, but I know that if I were to use the system right now, it wouldn't take me long before I could enter a prescription or search a patient profile because of the user friendliness of it. ----- ### "Destroyed my trust" — 1.0/5 > **Dave** | *10 January 2024* | Telecommunications | Recommendation rating: 0.0/10 > > **Pros**: None. Nothing. Not a single thing. Entirely too difficult to communicate with them. > > **Cons**: They destroyed my trust in them when I called to pause my order, and they then shipped it three days later anyway. My vet changed the medicine requirements as our needs changed, so I called to pause the order. I told them I would follow up when to place the order. They asked how long and I told them it would probably be a few days before I knew. Instead, they took the opportunity to bill, charge, and ship without my authorization or even confirming with me first. > > Communication is a real problem. They don't understand even the most simple words or spelling or pronunciation of the products they sell. Complete disaster. ## Links - [View on Capterra](https://www.capterra.co.nz/software/119282/rxconnect) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data