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What Is vWorkApp?

vWork is job scheduling and dispatch software for transport companies. Drivers and dispatchers more productive. Jobs are managed more efficiently, your drivers know where and when each job is scheduled in an easy-to-use app and your customers are kept informed via the messaging tools.

From market-leading route optimization, pre-start checks and e-proof of delivery, our advanced job scheduling software improves the efficiency and bottom line of businesses that make deliveries.

Who Uses vWorkApp?

transport, perishable goods, food delivery, logging, building materials, gas bottle delivery, bulk haulage, spreaders, heavy haulage, mobile cranes, landscape and civil asset management, pathology.

Where can vWorkApp be deployed?

Cloud-based
On-premise

About the vendor

  • vWork
  • Founded in 2008

vWorkApp support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Ireland, Japan, New Zealand and 2 others

Languages

English

vWorkApp pricing

Starting Price:

US$39.00/month
  • No free trial
  • No free version

vWorkApp does not have a free version and does not offer a free trial. vWorkApp paid version starts at US$39.00/month.

Pricing plans get a free trial

About the vendor

  • vWork
  • Founded in 2008

vWorkApp support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Ireland, Japan, New Zealand and 2 others

Languages

English

vWorkApp videos and images

vWorkApp Software - Dispatcher portal + app
vWorkApp Software - Route optimization
vWorkApp Software - Drag and drop scheduling
vWorkApp Software - Messaging tools
vWorkApp Software - Field worker app
View 6 more
vWorkApp video
vWorkApp Software - Dispatcher portal + app
vWorkApp Software - Route optimization
vWorkApp Software - Drag and drop scheduling
vWorkApp Software - Messaging tools
vWorkApp Software - Field worker app

Features of vWorkApp

  • Access Controls/Permissions
  • Customer Database
  • Customer Management
  • Job Management
  • Job Tracking
  • Online Booking
  • Order Management
  • Real-Time Updates
  • Real-time Scheduling
  • Reminders
  • Role-Based Permissions
  • Route Optimisation
  • Self Service Portal
  • Technician Management

vWorkApp Alternatives - Capterra New Zealand 2021

BigChange's all-in-one Job Management System plans, manages, schedules & tracks your field teams in a single easy-to-use solution.
Join over 200K home service pros using Jobber. Organize your business, win more jobs, and get paid 4X faster. Get started today.
Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking.
Transport management solution for deliveries, collections, people and in-field transport operations and services
Simpro is a leading global provider of field service management software for the trades with workflows for project management & service
Field service management for asset-centric industries. Helping companies that provide installation, maintenance, and repair services.
Manage mobile workforces with Synchroteam field service management (FSM) software. Create your free trial in <1 minute. Live support. Learn more about Synchroteam
Manage your entire Co with just ONE Platform: Employees, Contractors, Customers, Jobs, Equipment, Inventory, and many Integrations too!

Reviews of vWorkApp

Average score

Overall
4.5
Ease of Use
4.6
Customer Service
4.7
Features
4.3
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
46%
4
54%
Stuart
Stuart
Technical Support Consultant in New Zealand
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable software that performs well, A+++

5.0 6 years ago

Comments: It was the easiest software for our company to use based on past experiences with other similar software.

Pros:

I really love the clean, easy-to-use interface and how everything is laid out in a logical format. It's easy to get your head around right from the start and very easy to customise, too.

Cons:

Occasionally if you're in a rush to fill something out and accidentally miss something you can't proceed until you've "fixed" what you missed. It'd be helpful if it made it more obvious what information you're missing and give you a quick option to fix it.

Neelam
Customer Service Rep in New Zealand
Building Materials, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Tool for my work

4.0 3 years ago

Comments: Very easy to use and easy to navigate as well. Can be emailed through straight away to customers. I find issues captured via pics and loaded onto VWorks prove as an invaluable tool. Reports load quick, doesnt take ages to download, and very simple to read through, quite self explanatory. Excellent tool that I can use to answer several queries straight away without wasting much time in emailing queries and procurring answers from different departments.

Pros:

Site inspection reports clearly capture issues on site. When reports have clear pictures attached its easier to email them through to merchants rather than verbally explaining them. And also when site deliveries have been completed, and reports clearly logged on VWorks, its proof that we have done our job correctly. Saves time sending someone to site every time there is any problem. Most of the issues get resolved just by checking these VWorks reports and reporting back to customers and merchants.

Cons:

If time spent onsite could be captured automatically rather manually being entered by teams, would be mush more accurate. With these delivery reports sometimes when time spent onsite is questioned, then we have to procure GPS reports from despatch team to accompany delivery reports to justify time related questions.

Verified Reviewer
Verified LinkedIn User
, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

good app

4.0 6 years ago

Pros:

Useful for its purpose. get all the information and required functionality for what is build for. Good app.

Cons:

Not used extensively so I do not find any shortcomings for the app. I need to use more find the least interested features.

Scott
Scott
Managing Director in New Zealand
Verified LinkedIn User
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I use this product for approximately 80 in my team. I find it hugely valuable and simple to use.

4.0 6 years ago

Comments: The software frees up resources and adds value. I found it paid for itself very quickly through better time keeping and great utilisation of the team.

Pros:

The schedule / grant chart is an excellent tool to organise you Team. You gain an excellent appreciation for the current state of operations. Who has finish, who is starting a job and what step they are up to. By linking to each job and worker through the app you transform your operation with electronic collection of valuable information. Customers can also raise there own jobs through the customer portal. The team are actively developing the solution and updates and improvements occur regularly. Support is first class.

Cons:

I would love the software to also track assets beside workers. You can do this if you make the worker the asset. But ideally the team need to add this as an option. I know they are actively considering this for the future. I'd also love to see the text alerts have greater customisation.

Tony
Services Specialist in New Zealand
Used the Software for: 2+ years
Reviewer Source

I use VWorks most days to manage our bookings.

4.0 6 years ago

Comments: Being across the company we all get to use/share tips and improve on best practises. It is a good system for managing our bookings.

Pros:

Its a good way to see what Jobs have been booked for me. I can also make bookings for other staff and view their Calendars in our region

Cons:

It can take a few minutes to get a booking made. (waiting for Invoice to integrate and inputting their Job Details) A customer will walk-in and ask if they can setup their devices at the end of their purchase. At that moment I have the time free for this customer. Presently I cant make a place holder and then add the customer/invoice details after their sale), There have been problems where a subsequent booking is made for the same time. When looking up a cutomers history I can see their job codes. It would be useful to have all the Job Notes showing so we can see all notes in a glance to quickly gather their relevant history. Particularly when this might be a repeat issue or ongoing training.