Who Uses CARA?

Enterprises looking to lower the cost of ownership & solution management, consolidate management of content and data to a platform, & provide their users with expert functionality.

What Is CARA?

Generis provides CARA, the leading content and information management platform for regulated industries. CARA is used by more than 400,000 users across industries including Life Sciences, Finance, Government, Engineering, and Utilities. Customers include 8 of the global top 10 Life Science companies. CARA is a cloud-first platform providing functionally-rich solutions for regulated business processes, including a comprehensive end-to-end platform for Life Sciences.

CARA Details

Generis

http://www.generiscorp.com

Founded 2002

CARA Pricing Overview

CARA does not have a free version but does offer a free trial.

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Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

CARA Features

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management

View full list of Business Process Management Software

  • Archiving & Retention
  • Audit Management
  • Compliance Tracking
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • OSHA Compliance
  • Process/Workflow Automation
  • Risk Management
  • Sarbanes-Oxley Compliance
  • Surveys & Feedback
  • Version Control

View full list of Compliance Software

  • Audio Content
  • Customisable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management

View full list of Content Management Systems

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

View full list of Document Management Software

  • Archiving & Retention
  • Collaboration Tools
  • Content Lifecycle Management
  • Digital Asset Management
  • Document Management
  • Electronic Signature
  • Information Governance
  • Mobile Access
  • Search
  • Version Control
  • Workflow Management

View full list of Enterprise Content Management Software

  • Cataloguing/Categorisation
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

View full list of Knowledge Management Software

CARA Alternatives

More CARA alternatives

CARA Reviews

Showing 5 of 18 reviews

Overall
4.3/5
Ease of Use
4.8/5
Customer Service
4.3/5
Features
4.6/5
Value for Money
4.5/5
Verified Reviewer
Account Manager
Information Technology & Services, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 20/07/2020

"Account Managers View on Cara"

Pros: Depth and breath of the system, good user interface

Cons: Sometimes not focused enough, too many moduls

  • Reviewer Source 
  • Reviewed on 20/07/2020
Anees R.
Technical Lead
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/07/2020

"Cara - Modern intuitive UI"

Comments: The overall experience is great. Right from the product selection --> Communication --> config movement --> data transformation --> Testing --> Production go live. It was one of the best projects that I have ever worked with

Pros: We have moved from FirstDoc to CARA almost 2.5 years back and the response was excellent. We were surprised by the extent of a positive reaction. Never seen such a turnaround in the user sentiments. CARA provides intuitive UI and good OOTB features which enables end-user to locate and work on their content pretty easily. It also provides highly configurable UI for the administrators/power users to deploy the new changes very easily and effectively. We are very pleased and thanks to Generis to successfully migrate and transform our system to the new heights

Cons: Generis support can be better and they need to work on the documentation more effectively.

  • Reviewer Source 
  • Reviewed on 14/07/2020
Stefan H.
Consultant
Management Consulting, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/07/2020

"CARA in an highly diverse QM organisation"

Pros: Capability to generate language specific master data / taxonomies which helped the global organisation to stay in control of meta data systems while allowing local inits to adopt the taxonomies to their local needs and habbits. Very easy and fast way to hook in local adoptions/ configurations.

Cons: Difficult to manage the local adoptions on a globa level due to missing functionality of managing code segments in central libraries and therby avoid duplication of customizations for local enteties.

  • Reviewer Source 
  • Reviewed on 23/07/2020
Tim P.
Associate Director
Pharmaceuticals, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/09/2019

"Great tool, great support!"

Pros: The flexibility of CARA is astounding and we have had many successes in adapting the tool to our internal business processes and ensuring that it is meeting the needs of all stakeholders.

Cons: We are still on an older version but looking forward to upgrading soon and enjoying all the improvements in speed and functionality that have been made.

  • Reviewer Source 
  • Reviewed on 16/09/2019
Kim G.
Sr. Systems Analyst/Programmer
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    2/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 15/07/2020

"CARA: great tool, not so good support"

Comments: My overall experience is OK. I know CARA is a powerful tool but if one doesn't understand how to use it and configure it properly, how powerful it is doesn't matter. I just wish there was more "how-to" documentation and better tech support. This is the general consensus among my colleagues as well. Our team develops solutions for several other departments across the county. When they have an issue, we need to be able to resolve it quickly. Technical support overall is pretty much non-existent; everyone is nice but if there's no resolution then.... I was given an account to login to but man, most of the time it didn't work (I had reset my PW several times) and when I did get in, I wasn't able to find what I was looking for - I eventually gave up. First, there should be a knowledge base of problems and solutions, secondly there should be a way to open a trouble ticket which should be immediately assigned to a tech-support person that can work with you on resolving the issue. DOCUMENTATION!!! A COMPREHENSIVE TRAINING MANUAL FOR DEVELOPERS; one that is tightly coupled with the amazing online class we were offered a couple of years ago.

Pros: I think CARA is a powerful tool. Integration with the Documentum platform and our existing business process was easy. The out-of-the-box functions are awesome; I especially love that you can customize to down to the level of an attribute. Finally, after having the product for a few years, we were offered an excellent on-line training (unfortunately at the time, I was developing in another tool... so I lost most of what was taught). Would be great if this training was recorded and saved to refer back to.

Cons: 1. One feature in particular is a dynamic quick search. HPI, another UI tool, has a feature that allows you to start typing in a search box and as you're typing, the results start to filter. The search goes across ALL columns (attributes) defined and it is invaluable. It adds a tremendous amount of flexibility and ease and greatly impacts productivity in a positive way. 2. CARA uses BRAVA! for document viewing but it doesn't offer much documentation on how to use it and use it effectively. I searched the internet and found something that helped me learn the tool but there seems to be a bug with it... there's no real tech support. 3. Why can't we customize the look and feel of the forms? That would be a nice feature so that more than one field could be placed on row.

  • Reviewer Source 
  • Reviewed on 15/07/2020