SalesPad

SalesPad

by SalesPad

Who Uses SalesPad?

SalesPad is the ultimate tool for distribution and manufacturing companies who are looking to accelerate their order to cash cycle.

What Is SalesPad?

Oversee and manage every stage of distribution. SalesPad is the ultimate tool for distribution and manufacturing companies. Process orders more accurately and efficiently, while having full visibility into each step of your workflow. Simplify the lives of your customer service and sales reps by putting information at their fingertips with powerful Excel-style searching.

SalesPad Details

SalesPad

http://www.salespad.net

Founded 2003

SalesPad Pricing Overview

SalesPad does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Webinars

Documentation

Support

Business Hours

Online

SalesPad Features

Distribution Software
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Barcoding/RFID
Check-in/Check-out
Cost Tracking
Forecasting
Inventory Optimisation
Inventory Tracking
Item Management
Reorder Management
SKU/UPC Codes
Serial Number Tracking
Supplier Management
Alerts/Notifications
Forecasting
Inventory Optimisation
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management
Backorder Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

SalesPad Reviews

Showing 5 of 134 reviews

Overall
4.4/5
Ease of Use
4.3/5
Customer Service
4.2/5
Features
4.1/5
Value for Money
4.2/5
J. power H.
Vice President of Operations
Medical Devices, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 26/07/2019

"A solid front-end tool for companies using Dynamics GP"

Comments: We use SalesPad as our primary interface for our Customer Service department, order entering, and on-the-fly sales and inventory analysis. We have made numerous customizations to aid our business processes, and SalesPad support (along with healthy support from our VAR) has made this pretty easy and inexpensive. We have rarely had issues that caused work-stoppages or other serious reductions in workflow. Rather, I would say the SalesPad interface has been a boon to increasing productivity and reducing errors.

Pros: Much easier interface than the default GP one. License costs are half what a GP seat takes, which is an added plus. SalesPad windows are based around grids that are easily editable and export straight to Excel format. Excellent high-end features like item restrictions, complex pricing down to address card and/or item levels, automated item and customer notes, workflows, etc. Solid CRM functionality for Customer Service and Accounts Receivable activities. Unlimited user-defined fields fixes a long-term issue with the GP ERP.

Cons: SalesPad tries to be THE primary interface for GP users. By taking on such a large task, there are certain things it does excellently, and others it does, well, less so. For example, it's inventory analysis is fantastic for items that you SELL. But since it draws this analysis solely from the sales history, components for finished products end up with no analysis regarding usage. It's salesperson level CRM is substantially slower than that provided for Customer Service and AR, and seems frankly to be an afterthought. We've also found its CRM to be poorly-suited for tracking sales leads and opportunities.

  • Reviewer Source 
  • Reviewed on 26/07/2019
Colin C.
EDI Specialist & Mass Retail Support
Cosmetics, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/02/2020

"Sun Bum SalesPad Desktop Review"

Comments: My overall experience has been great. For the most part I remain in the Application or Inventory portion of the program. Upon filling out this survey it has given me the idea to browse around and explore more of the program. Customizable themes allow you to setup a personal layout which may seem small but can be very nice to change views up every now and then.

Pros: The software flows very well and is easy to learn your way around. The customization is very helpful to setup windows best suited to your needs. Organization is key and easy to manage with customizable tabs and folders.

Cons: There are fields that can be easily changed by accidentally scrolling over them with a mouse and can be hard to detect until too late i.e. payment terms, ship method or sales rep and territory. I have made it a habit to triple check these fields as in the past I was finding while moving the mouse I would occasionally make changes to some of these fields unknowingly.

Vendor Response

by SalesPad on 12/02/2020

Hey Colin,
We are pumped to hear that you have been enjoying SalesPad and learned how to use it pretty quick. Your feedback has been passed onto our product development team to help make the best product we can.

Thanks,
SalesPad

  • Reviewer Source 
  • Reviewed on 11/02/2020
Paul D.
IT
Wholesale, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 4/09/2018

"Great interface, good to write reports, but poor, yet expensive support,"

Pros: Good interface, easy-to-use, easy to write reports and templates and quick queries.

Cons: Salespad inability to "Stick" with supporting 3rd party options, then wanting you to pay for them to develop updates to something you paid for when you bought it. Salespad use of 3rd party "partners' which rip people off (SPS Commerce). Salespad use of batches is in conflict with GP, which makes it a Salespad or GP option, hard to work with both.

Vendor Response

by SalesPad on 6/09/2018

Thank you for your review! It takes a lot of development time on both our side and our partners' sides when forming a seamless integration. We strive to partner with the best companies in their market, including SPS Commerce, who has the largest network of any provider. As far as the workflow batches, you can synchronize these between SalesPad and GP by naming them exactly the same in both systems, that way you won't have conflicting batches. We are happy to help work with your team!

  • Reviewer Source 
  • Reviewed on 4/09/2018
Yonca O.
Managing Director
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/02/2020

"Salespad - Great Product "

Comments: we are putting the orders much faster by using the Salespad. Customer information , history and their payment history is all under one tab, which makes the order processing very smooth and efficient. Also the inventory check during the order entry is integrated, so you know exactly what is in stock while entering the order. making notes on the sales order right on the same screen is very helpful as well.

Pros: It is very easy and user friendly. My Customer service team uses the sales pad exclusively for all order entry, inventory , customer data look up. Our warehouse also uses it for warehouse solutions

Cons: Back orders are not supported in the current Salespad version. That would be very useful if we could also access the backorders directly from Salespad.

Vendor Response

by SalesPad on 10/03/2020

Hi Yonca,
It is a great day when your customer service and warehouse teams use SalesPad together. Your feedback around back orders has been noted.

Thanks,
SalesPad

  • Reviewer Source 
  • Reviewed on 24/02/2020
Amy L.
Manager
Wholesale, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 11/02/2020

"Great functionality. We miss SalesPad!"

Comments: We really miss having everything in one system. Now we're back to using OMS with two separate systems and it's not as simple to use.

Pros: The ease of navigating between sales orders, invoices, and customer information. The simplicity and functionality of the layout was easy to look at, understand, and there wasn't really a lag that we had to deal with.

Cons: Not being able to speak with tech support without paying to upgrade our software. A big reason why we switched back to OMS after three years was because we couldn't clearly see what was "physically in stock" versus "not available for orders" after sales reps would type up orders.

Vendor Response

by SalesPad on 12/02/2020

Hey Amy,
Thank you for the feedback. We miss you too! The feedback you have given helps drive out product development.

Thanks,
SalesPad

  • Reviewer Source 
  • Reviewed on 11/02/2020