What Is ProClass?

ProClass provides powerful software made simple to help you manage online registration, memberships, donors and fundraising, and skills or customer certification tracking.

ProClass clients include continuing education, afterschool programs and camps, arts organizations and non profits, business and religious associations, continuing education and training facilities, lifelong learning and adult recreational education, community organizations, and other non credit education providers.

Who Uses ProClass?

Class registration, membership management, donor tracking, and certification software for Camps & Afterschool Programs, Continuing Education, Lifelong Learning & Non-Profits, and Recreational Classes.

ProClass Details

ProClass

Founded in 2002

ProClass Details

ProClass

Founded in 2002

ProClass videos and images

Not provided by vendor

Compare ProClass with similar products

Starting price

N/A
US$125.00/month
US$25.00
US$14.00/month

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial No
Free Trial No
Free Trial Yes
Free Trial Yes

ProClass deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

ProClass Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Built-In Database
  • CRM
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Alumni Associations
  • Fundraising Management
  • Jobs Board
  • List Management
  • Live Chat
  • Mailing List Management
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Newsletter Management
  • Online Forums
  • Personalisation
  • Real Time Analytics
  • Real Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Management

View full list of Alumni Management

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Management
  • Event Scheduling
  • Facility Management
  • Faculty/Staff Management
  • Financial Analysis
  • For Campgrounds
  • For Summer Camps
  • Forms Management
  • Invoice Management
  • Marketing Automation
  • Medical Management
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Parent Portal
  • Program Management
  • Promotions Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Third Party Integrations

View full list of Camp Management

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Registration
  • Class Scheduling
  • Client Portal
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Forms Management
  • Group Registration
  • Invoice Management
  • Marketing Automation
  • Multiple User Accounts
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Promotions Management
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Student Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History
  • Wait List Management
  • Website Integration

View full list of Class Registration

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Blended Learning
  • Block Websites/Applications
  • Built-in LMS
  • Calendar Management
  • Chat/Messaging
  • Class Scheduling
  • Collaboration Tools
  • Content Library
  • Content Management
  • Course Authoring
  • Course Management
  • Customisable Reports
  • Data Import/Export
  • Discipline Management
  • Email Management
  • Enrollments/Onboarding
  • Event Calendar
  • For Classroom
  • For Labs
  • Gradebook
  • Internet Usage Monitoring
  • Learning Management
  • Live Chat
  • Progress Reports
  • Progress Tracking
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Records Management
  • Remote Access/Control
  • Report Cards
  • Reporting & Statistics
  • Skills Assessment
  • Student Information/Records
  • Student Management
  • Student Portal
  • Support Audio/Images/Video
  • Tests/Assessments
  • Third Party Integrations
  • Transcripts
  • View Student Monitors

View full list of Classroom Management

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Instructor Management
  • Inventory Management
  • Marketing Automation
  • Member Accounts
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Team Management
  • Third Party Integrations
  • Visitor Management
  • Website Integration
  • Website Management

View full list of Club Management

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Online Payments
  • Online Registration
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Third Party Integrations
  • Website Integration

View full list of Dance Studio

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Attendance Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • Forms Management
  • Gift Matching Management
  • Grant Management
  • Mobile Access
  • Mobile Giving
  • Online Giving
  • Payment Processing
  • Personalisation
  • Pledge Management
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Summary Reports
  • Third Party Integrations
  • Volunteer Management
  • Website Integration

View full list of Donation Management

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Budgeting/Forecasting
  • Calendar Management
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Gamification
  • Mobile Access
  • Payment Processing
  • Real Time Data
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Block Management
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticketing
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Weddings/Parties

View full list of Event Management

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Commercial Properties
  • Compliance Management
  • Contract/License Management
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Location
  • Preventive Maintenance
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Workflow Management

View full list of Facility Management

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Dashboard
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Forms Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integrations
  • Volunteer Management
  • Website Integration
  • Website Management

View full list of Fundraising

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Membership Management
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Payments
  • Online Registration
  • Parent Portal
  • Point of Sale (POS)
  • Progress Tracking
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Score Tracking
  • Self Service Portal
  • Skills Tracking
  • Student Management
  • Team Management
  • Third Party Integrations
  • Wait List Management
  • Website Integration

View full list of Gymnastics

  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Assessment Management
  • Attendance Management
  • Chat/Messaging
  • Class Scheduling
  • Collaboration Tools
  • Communication Management
  • Curriculum Management
  • Customisable Branding
  • Customisable Reports
  • Document Management
  • Drag & Drop
  • Faculty/Staff Management
  • Financial Aid Management
  • Forms Management
  • Fundraising Management
  • Higher Education
  • Housing Management
  • Learning Management
  • Performance Metrics
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Student Information/Records
  • Student Management
  • Student Portal
  • Third Party Integrations

View full list of Higher Education

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Invoice Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Payment Processing
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

View full list of Membership Management

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Credit Card Processing
  • Customer Accounts
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Faculty/Staff Management
  • For Music Schools
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Online Payments
  • Online Registration
  • Parent/Student Portal
  • Payroll Management
  • Practice Log
  • Progress Tracking
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Student Management
  • Student Portal
  • Third Party Integrations
  • Transaction History
  • Website Integration

View full list of Music School

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Reminders
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Real Time Analytics
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Social Media Management
  • Third Party Integrations
  • Volunteer Management
  • Website Integration

View full list of Nonprofit

  • API
  • Activity Dashboard
  • Activity Tracking
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cataloguing/Categorisation
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • FAQ
  • Forecasting
  • Interaction Tracking
  • Knowledge Management
  • Lead Capture
  • Lead Management
  • Live Chat
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Reminders
  • Reporting & Statistics
  • Request Escalation
  • Routing
  • Sales Forecasting
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Task Management
  • Third Party Integrations
  • Web-based Deployment
  • Workflow Management
  • XML / RSS

View full list of Online CRM

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Attendance Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Check-in/Check-out
  • Child Care
  • Class Scheduling
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Management
  • Facility Scheduling
  • Family Memberships
  • Forms Management
  • Inventory Tracking
  • Invoice Management
  • League / Team Management
  • Membership Management
  • Price / Margin Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Visitor Registration
  • Website Integration

View full list of Parks and Recreation

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Tracking
  • Badge Management
  • Barcode / Ticket Scanning
  • CRM
  • Calendar Management
  • Class Registration
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Forms Management
  • Group Registration
  • Marketing Automation
  • Mobile Access
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Check-in/Check-out
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Visitor Registration
  • Website Integration
  • Website Management

View full list of Registration

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Cataloguing/Categorisation
  • Channel Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customisable Branding
  • Customisable Templates
  • Data Security
  • Data Synchronisation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management
  • Order Processing
  • Order Tracking
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Sales Orders
  • Sales Trend Analysis
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management

View full list of eCommerce

ProClass Alternatives - Capterra New Zealand 2021

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ProClass Reviews

Read all 27 reviews

Average score

Overall
4.3
Ease of Use
3.6
Customer Service
4.5
Features
4
Value for Money
4.2

Reviews by score

5
16
4
7
3
2
1
2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kia M.
Kia M.
Training coordinator in US
Verified LinkedIn User
Education Management, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

ProClass is Pro!

5 2 years ago

Comments: Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.

Pros:

The customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.

Cons:

I wish the manual covered more material. But the manual leaves off, the customer service covers.

Deborah S.
Chair, Administrative/Infrastructure Committee in US
Education Management, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

ProClass Saved Us Volunteer Time

5 9 months ago

Comments: The training and support from ProClass were/are excellent. They were patient in helping us to understand how to set up the software for our needs. We appreciate the updates and new features. Everyone here is so pleased that we made the switch.

Pros:

Flexibility: The ability to configure this software to meet our needs, to change the terms used and the thoughtful design has been very helpful to us. Attendance: the front-end attendance function has saved us countless volunteer hours with our instructor teams. Query ability: we can pull from the database to answer so many user/management questions.

Cons:

The back end is a bit intimidating to learn how to use, although the new version promises an easier user interface. We had big efforts getting our users trained, but now our users really enjoy ProClass.

ProClass Response

9 months ago

Thank you for the kind review. We appreciate your feedback and will continue to work to improve ProClass going forward.

Verified Reviewer
Owner in US
Verified LinkedIn User
E-Learning, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Was for me. Not for me.

3 10 months ago

Comments: Started off decently, ended almost hostile. Was glad to find a suitable replacement with 6crickets.

Pros:

The database ProClass is built upon is very robust. You can manipulate the data in lots of ways, pull reports and ultimately download all your contacts. The ability to email your entire database was invaluable and that feature alone almost kept me with them.

Cons:

Customer support was mediocre. Training was a beast and took TONS of time to learn. The rosters were garbage and essentially useless. The cost was at the whim of whatever the owner felt like. So every year the rate increases were always an unpleasant surprise.

ProClass Response

9 months ago

Thank you for your review of ProClass. We appreciate your positive comments about our powerful database and reporting features. We are pleased that our email and marketing features helped you increase your business and that they were invaluable to you. As we have had only 1 client ever discontinue ProClass to utilize 6crickets we are aware of your account. We are confused by your comments regarding support as these were not brought up during your time with us and our attempts to schedule system reviews with you were ignored. We also regret that the pricing discounts that we provided initially based upon incorrect information provided by your owner could not be maintained given the exponential growth you achieved through the use of ProClass over the 5 years you continued to use us. We hope that your current solution is working well for you. It is always our desire that each client, current or former, is using the solution that best fits their individual needs.

Daniela E.
Owner, Program Director in Canada
Primary/Secondary Education, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

ProClass has tripled my productivity!

5 3 years ago

Comments: I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!

Pros:

As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!

Cons:

I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.

Peter S.
Registration Consultant (what I call myself) in US
Primary/Secondary Education, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

ProClass for a Lifelong Learning organization

4 3 years ago

Comments: We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.

Pros:

We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.

Cons:

For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete registration; that gave us a new difficulty: because of this "hold" a seat in a popular course, that course could be filled in less than a minute. That's generated lots of complaints by the users. In addition, the flood of registrations at the start means that registration is effectively done in 18 minutes. Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement. Other requests for improvements that would be helpful for the product have received minimal attention. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. We had to tell people to use different email addresses if they ran into this.