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FLOW Partner Automation
What Is FLOW Partner Automation?
TIE Kinetix’s FLOW Partner Automation platform is built on the belief that document exchange should be simple. It’s a one-size-fits-all platform that empowers its users to engage in smart business exchanges, no matter procure-to-pay or order-to-cash. Through seamless integration with any existing system, you can say goodbye to data silos, streamline your processes, and take control of your cash flow in real time.
Who Uses FLOW Partner Automation?
Size doesn't matter. TIE Kinetix's FLOW Partner Automation platform is suitable for anyone, anywhere that wants to make their supply chain more efficient.
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FLOW Partner Automation
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Reviews of FLOW Partner Automation
EDI Flagstone Product
Comments: While the product does exactly what it is designed to do, the staff makes the "TIE Experience" complete. No matter how great a solution you may have, without good support you may find yourself with a system that is down, and no where to turn.
Pros:
We interact with many vendors. The ability to go any to any has been quite useful for us. In addition, simplified deployment from QA to production cuts down on overhead. The staff from account mangers, to trainers, to support are always available and knowledgeable. Reporting is flexible and intuitive as well. Features such as tracking transactions as they move through the system give us the ability to have the answers when asked.
Cons:
By necessity, the system is complex. The results in a long learning curve when training. However, this is not insurmountable, and requires diligence in training.
TIE Kinetix EDI Solutions
Comments: We have used the product for both external facing and internal business needs to a great deal of satisfaction.
Pros:
I like the simplicity of integration with existing business processes, its ease of use and unparalleled reliability.
Cons:
I feel that it is not the most feature rich solution available to us, but with that said, it has been more than able to cover our needs.
FLOW by Tie Kinetix
Comments:
I've not worked with any vendor that is so customer unfriendly as TIE Kinetix/SPS.
They are sending invoices even before the tools are ready. Customer support is not helping on error messages and instantly close tickets.
Pros:
The FLOW tool is working pretty good, when you have set it up. Dashboard is nice, FLOW tool works pretty fast. Except the TIE Kinetix/SPS team is not customer friendly at all.
Cons:
Customer support is not good Employee's does not respond to any messages, even managers will not help A lot of configurations are needed, and they need your help. It's not that it's a full-service setup
SPS Commerce Response
2 months ago
Thank you for reaching out and we are sorry to hear about your experience with SPS Commerce. We would like to gather more information on this in order to be able to help assist further. Please reach out to: [email protected] so we can look into this further. We look forward to hearing from you.
Nordic Ware
Pros:
Can easily integrate with SQL using JAVA. Mapping can easily be copied and pasted for a different trading partner.
Cons:
Have to be careful when setting up structures such as fields and sub-fields.
