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AdvancedMD EHR
What Is AdvancedMD EHR?
AdvancedMD EHR/EMR: Practice from anywhere. Run your entire practice from a single program, a single database and a single login. Seamless integration of your clinical & business technologies helps your staff chart, manage tasks, compare data & report for Meaningful Use or MACRA with ease. Our mobile IOS apps means you and your staff are never out of touch with your practice. Improve your physician/patient workflow with AdvancedEHR. Healthier practice = healthier patients.
Who Uses AdvancedMD EHR?
Physicians, physician executives, clinical managers, practice managers, office managers, office administrators, healthcare executives, nurse practitioners, physician assistants
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Reviews of AdvancedMD EHR
AdvancedMD is good
Comments: Overall it was good experience by using AdvancedMD and I recommend it to others as well.
Pros:
Working in AdvancedMD is good and it's user friendly.
Cons:
Sometimes there is glitch. Software becomes slow for 5 minutes. Again it will be back to normal.
Solid System
Comments: Overall, AdvancedMD is a solid software. They have a ways to go to catch up with current end user expectations to make the experience better, but they are dedicated to making enhancements.
Pros:
AdvancedMD's ability to customize your templates is very good. You don't have to submit changes you'd like to implement to their development team to get them done; with the right permissions you're able to go in and make any changes you need to and they are available immediately. It does however take quite a bit of practice and patience to learn how to fully customize word merge templates. Their customer service is pretty helpful and readily available. Some of the customer service reps are really dedicated to finding solutions and are willing to try any and everything to help you find it, while others are not. Their account managers are really helpful and truly do advocate for what's best for their customers.
Cons:
As much as AdvancedMD is dedicated to enhancing their system, there are still some features that either need enhancing or don't exist, which for where we are in technology, could leave AdvancedMD lacking. For one, there isn't any marketing or referral data tracking in their Analytics feature. The customer survey isn't customizeable. Some essential features for telehealth are not there, for example an ask to mute feature. The connectivity for the telehealth feature could be better as well - we have lots of issues with patients and providers connecting to and maintaining their signal. If you don't have EDI agreements for electronic remittance, posting insurance payments is a very slow and tedious process with long wait times to navigate between fields. The online scheduling isn't truly integrated into their scheduling system. You have to create blocks and holds in order to populate the provider availability instead of it being able to see what's available based on the appointments that are already scheduled.
AdvancedMD Response
last year
Thank you so much for taking the time to submit this review. We are submitting your enhancement suggestions to be reviewed by our product team.
The once mighty has fallen
Comments: THEY were the best YEARS ago, but in the last 1 year, we have been paying more and getting less. It is exceedingly hard to get prompt customer service from them. I would advise seeking other options.
Pros:
WE did like its platform for efficiency, stability, and reports
Cons:
We are a 300 employee billing company, pay a lot to ADVMD and can rarely ever get a person to help us with immediate issues. Sometimes it takes days to get a response. IT stops us from serving our clients
AMD Review
Comments: We are pleased overall and refer as many people as we can to it.
Pros:
It is very customizable. The ability to create your own templates and documents.
Cons:
Setup is a challenge. Many of our clients are frustrated with AMD and think it stinks simply because they have setup issues with preferences, templates, etc. Once fixed, they love it.
AdvancedMD Response
3 months ago
Thank you for taking the time to leave this review.
Why we love advanced MD electronic health record system
Comments: My overall experience has been wonderful. I used it when I worked with another agency and I'm familiar with how it operates so I was really grateful when we were able to submit a grant and receive the grant to purchase it
Pros:
Scheduling features, and tracking clientele visits for billing, progress notes
Cons:
The lack of Android connections. Does not work well with Chromebook which we have.. and does not work well with Google sheets. We need a word program for some of the features
AdvancedMD Response
4 months ago
Thank you for taking the time to leave this review!
