Who Uses Bitrix24?

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

What Is Bitrix24?

Highly secure, turnkey intranet solution for small and medium-sized businesses designed for effective collaboration, communication, social networking, business process and knowledge management. Allows better knowledge continuity by moving data from network silos and local drives to a well-protected centralized repository. Wikis, blogs and forums ensure social-enabled knowledge bases for improved teamwork.

Bitrix24 Details

Bitrix

https://www.bitrix24.com

Founded 1998

Bitrix24 Pricing Overview

Bitrix24 starts at US$39.00/month. Bitrix24 has a free version and offers free trial. See additional pricing details for Bitrix24 below.

Starting Price

US$39.00/month
See pricing details

Free Version

Yes

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Bitrix24 Features

Account Based Marketing Software
Analytics
Campaign Personalisation
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management
Calendar Management
Employee Scheduling
FMLA Tracking
Overtime Calculation
Reporting/Analytics
Self Service Portal
Time Tracking
Billing Portal
Contact Database
Contingency Billing
Customisable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator
Ad Hoc Reports
Benchmarking
Dashboard
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Pricing and Cost Calculations
Product Configurator
Quotes
Renewal Management
Self Service Portal
eCommerce
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes/Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Call Centre Management
Campaign Management
Contact Management
Customer Support
Document Management
Email Marketing
Interaction Tracking
Landing Pages / Web Forms
Lead Management
Lead Scoring
List Management
Marketing Automation
Product Catalog
Project Management
Quotes / Proposals
Referral Tracking
Survey Management
Territory Management
Blended Call Centre
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
Inbound Call Centre
Interactive Voice Response (IVR)
Manual Dialer
Outbound Call Centre
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management
Accounting Integration
Attendance Tracking
Built-in Accounting
Child Check-in
Event Management
Member Directory
Member Portal
Multi-Site Management
Online Giving
Pledge Management
Small Group Management
Volunteer Management
Audio / Video Conferencing
Call Centre
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronisation
Encryption
File Sharing
Version Control
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Abstract Management
Attendee Management
Badge Management
Catering Management
Client Management
Registration Management
Social Promotion
Space / Room Setup
Speaker Management
Sponsorship Management
Surveys & Feedback
Ticketing
Client Tracking
Contract Management
Forecasting
Project Management
Quotes/Proposals
Sales Pipeline Management
Scheduling
Contact Database
Contact Import/Export
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search/Filter
Segmentation
Shared Contacts
Audio Content
Customisable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communication
On-Demand Communications
Personalisation
Print Management
Template Management
Video Content
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Data Collection
Predictive Analytics
Sentiment Analysis
Survey/Poll Management
Text Analysis
Alerts / Escalation
Appointment Management
Call Centre Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking/Analytics
Win / Loss Analysis
Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management
Activity/News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Offline Access
Optical Character Recognition
Version Control
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimised Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Benchmarking
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys
Badge Management
Budgeting
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Access Controls/Permissions
Audit Trail
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
Messaging
Real Time Synchronisation
Search/Filter
Workflow Management
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management
Access Controls/Permissions
Archiving & Retention
Collaboration
Drag & Drop
Forms Creation & Design
Full Text Search
Process/Workflow Automation
Version Control
Alerts/Notifications
Capacity Monitoring
Colour Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates
Calendar Management
Committee Management
Document Management
Event Management
Member Database
Payment Processing
Property Database
Website Management
Work Order Management
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Alerts / Escalation
Automated Routing
Customisable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritisation
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Call Centre
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customisation
Voice Mail
Activity/News Feed
Collaboration
Idea Ranking
Ideation
Mind Map
Status Tracking
Workflow Management
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Claims Management
Commission Management
Contact Management
Document Management
Insurance Policy Management
Insurance Rating
Life & Health
Property & Casualty
Quote Management
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base Management
Project Management
Recurring Issues
Task Management
Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-board
Prioritisation
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking
Cataloguing/Categorisation
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates
Business Card/Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Campaign Management
Interaction Tracking
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalisation
Pipeline Management
Canned Responses
Customisable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers/Routing
Website Visitor Tracking
A/B Testing
Analytics/ROI Tracking
Customisable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Budgeting/Forecasting
Collaboration
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Management
Roadmapping
Spend Management
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Committee Management
Contact Management
Donor Management
Email Marketing
Event Management
Fundraising Management
Grant Management
Membership Management
Social Media Integration
Volunteer Management
Cataloguing / Categorisation
Customer Service Analytics
Customer Support Tracking
Email Response Control
Knowledge Management
Live Chat
Performance Metrics
Search
Self Service Portal
Collaboration
Content Management
Document Management
File Sharing
Real-time Chat
Search
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Automated Quoting
Catalog Management
Client Portal
Contact Management
Customisable Branding
Discount Management
Pricing Management
Product Configurator
Capacity Management
Data Visualisation
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilisation Management
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalisation
Mobile Coupons
Mobile Keywords
Polls/Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritisation
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Activity/News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Real-time Chat
Social Media Integration
Social Media Tagging
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Centre
Lead Distribution
Outbound Call Centre
Auto Dialer
Call Centre Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Predictive Dialer
Reporting/Analytics
Telemarketing Management
VoIP
Biometric Recognition
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
TimeSheet Management
Vacation/Leave Tracking
Workstation Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking
Activity Tracking
Billing & Invoicing
Expense Tracking
Project Tracking
Reimbursement Management
Time Tracking
Time Tracking by Client
Time Tracking by Project
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Access Controls/Permissions
Call Recording
Call Routing
Contact Management
Interactive Voice Response (IVR)
SIP Trunking
Unified Communications
Auto Update
Content Import/Export
Drag & Drop
Landing Pages/Web Forms
Online Booking Tools
Online Store Builder
Pre-built Templates
Real Time Editing
SEO Management
Survey Builder
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customisable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Budgeting/Forecasting
Contractor Management
Employee Lifecycle Management
Employee Scheduling
Labor Forecasting
Performance Metrics
Recruitment Management
Skills Tracking
Time & Attendance Management
Variable Workforce
Facility Scheduling
Inventory Management
Online Payments
Staff Management

Bitrix24 Reviews

Showing 5 of 403 reviews

Overall
4/5
Ease of Use
3.7/5
Customer Service
3.9/5
Features
4.1/5
Value for Money
4.2/5

A Secret Jewel

Reviewed on 20/08/2018
Jorge rene A.
Consultor Independiente de TI
Computer & Network Security, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Ok, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur. I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations... As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore You can try it for free and send me a comment about it.

Pros: 1.-) Super customizable, multi pipelines, streamlined CRM
2.-) Great team management and employee time sheets system
3.-) Unified communications
4.-) the ability to attach phone numbers to it (and make and receive calls)
5.-) Multichannel contact widget for your website, directly connected to the CRM
6.-) Automation and visual workflow designer
7.-) website builder included (awesome for landing and squeeze pages)
8.-) Taks, Schedule and project management
9.-) Great community support

Cons: - The free version attaches a Bitrix24 reference at the bottom of every email.
- A couple of functions are not polished or clear enough (at least for me).
- Don't have an accounting feature.

Lots of functionality, still a little bit clunky

Reviewed on 5/11/2019
An N.
President
Design, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
3/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Project management is crucial in our global operations, the desktop and phone version really mitigates communication issues

Pros: This software does a great job integrating other cloud sharing platform which makes it easy for multi-platform users

Cons: There are so many features to navigate through it will take some time to get everyone on the same page

Inexpensive software that didn't do what we needed it to do

Reviewed on 31/12/2019
Verified Reviewer
Partner
Executive Office, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source 
4/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We ultimately went in another direction after testing Bitrix24. I'm sure that it works well for other users, but we liked Zoho CRM a lot better and felt a lot more comfortable with the documentation and support.

Pros: The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans.

Cons: I didn't like the interface very much. It seemed a bit ugly and dated throughout, and it didn't fully do what we needed to do regarding pipelines, etc.

Very helpful software

Reviewed on 16/12/2019
John B.
Manager
Writing & Editing, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: -Everything you need to work with tasks: templates, collaborators, time tracking, reminders (including e-mail), auto-renewal of paused tasks, Gantt chart with different links "in the tail and in the mane." -Custom Kanban board. -A calendar of tasks and events both throughout the company and by departments and selected employees. -Robots and triggers in tasks. In a few clicks, you can implement most simple, but extremely routine-free scripts. -Very convenient chat - you can work both on the site and through the desktop client. -Good mobile version (Android, iPhone). -Built-in IP-telephony. -Built-in work with mail through IMAP. -Automatic group / project chat for members. -Wide differentiation of access rights (if not too lazy to configure). -Calendar-schedule of absences of employees (attendance tracking, "who/where /why"). -Meetings - it is convenient to hold meetings on a list of issues, draw up minutes of meetings. - Many other extensions, including free ones.

Cons: -In some places there is a confusion between the new and the old interface (not all parts of the portal have moved to a new track). -Somewhere they dropped useful commands in the context menus and the necessary buttons, and do not want to return. For example, "copy a task with or without nested subtasks" - earlier this was solved with one daw, but now only one option is hard-coded. In general, the usual story when updating to new versions (remember the transition from Windows 7 to 8, and then from 8 to 10). In the new interface, tasks on the company page (CRM) are inconveniently done - before it was a table with search / filter and sorting, and now it's just a list without details. This is due to the transition to a new concept. You can understand, but it’s difficult to get used to. We have to go to the section "Tasks and Projects" and there already look for the tasks of the company by its name, although we have already been to the tasks page of the company ("Cases"). -We use CRM (leads, deals), chats with visitors (the chat works directly from Yandex search results through Yandex.Dialogs, as well as from the site), tasks, projects, meetings and meetings. It works properly in a virtual machine. If there is an active license, it is successfully updated. Technical support usually responds within 24 hours. Most of the issues are solved (we give access to the portal with an IP restriction, then turn it off

Good Product but Poor Service - Definitely not located in USA

Reviewed on 31/01/2020
Ven I.
Tech managing app partnership
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
1/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
1/5
Customer Support
2/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely