--- description: Learn more about Sodtrack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sodtrack Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Sodtrack](/software/1112843/Sodtrack) # Sodtrack Canonical: https://www.capterra.co.nz/software/1112843/Sodtrack > Field Service Management software to plan, dispatch, execute, and monitor field operations, technicians, and contractor networks. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sodtrack? Sodtrack’s target market is mid-sized and enterprise companies that coordinate high volumes of field services across internal teams, contractors, or distributed provider networks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Sodtrack ## Commercial Context - **Pricing model**: Usage Based - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more ## Features - Billing & Invoicing - Contact Database - Dispatch Management - Electronic Signature - GPS - Inventory Management - Mobile Access - Payment Collection in the Field - Quotes/Estimates - Routing - Scheduling - Service History - Work Order Management ## Integrations (2 total) - SAP Business One - Salesforce Customer360 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Field Service Management Software](https://www.capterra.co.nz/directory/10009/field-service-management/software) ## Alternatives 1. [Simpro](https://www.capterra.co.nz/software/10529/simpro-enterprise) — 4.0/5 (148 reviews) 2. [Autodesk Forma](https://www.capterra.co.nz/software/218046/autodesk-construction-cloud) — 4.3/5 (2210 reviews) 3. [Synchroteam](https://www.capterra.co.nz/software/129634/synchroteam) — 4.4/5 (96 reviews) 4. [AroFlo](https://www.capterra.co.nz/software/166811/aroflo) — 4.4/5 (115 reviews) 5. [GSMtasks](https://www.capterra.co.nz/software/149699/gsmtasks) — 4.7/5 (35 reviews) ## Reviews ### "A Strategic Partner for Scaling Our After-Sales Operation" — 5.0/5 > **Patricio** | *20 August 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What we value most about Sodtrack is that it combines a flexible, easy-to-integrate platform with a very hands-on team. Its APIs and webhooks made the SAP integration straightforward, while features such as customer self-scheduling, route optimization, dashboards, and alerts significantly improved our daily operation. It feels less like a standard software vendor and more like a strategic partner that helps us continuously improve and scale our after-sales service. > > **Cons**: The initial implementation required significant involvement from our internal team, especially when defining processes and tailoring the SAP integration to our operation. Sodtrack is highly flexible, but that flexibility means it takes time to configure everything correctly and help users adapt to new workflows. That said, their team was very hands-on throughout the process, and the results have justified the effort. > > Our overall experience with Sodtrack has been very positive. It helped us transform a highly manual after-sales operation into a more automated, visible, and scalable one. Customer self-scheduling increased from 5% to 70%, technician productivity grew from 6.5 to 8 visits per day, and we gained real-time dashboards and alerts across the operation. The platform integrates well with SAP, and Sodtrack’s responsive, hands-on team has been a valuable partner in continually improving our processes. ----- ### "A strong platform for scaling home-service operations" — 5.0/5 > **Alvaro** | *29 August 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What we value most is Sodtrack's ability to coordinate a complex home-service operation from scheduling through field execution. It automates technician assignment, improves communication with customers and internal teams, and gives us real-time visibility of every service. The platform is robust, complete and flexible, and the Sodtrack team provided strong operational support during a fast implementation. > > **Cons**: The implementation required us to redesign some internal processes and coordinate change across several teams and service providers. This demanded focused work during the first stages, but it ultimately gave us a much stronger foundation for scaling the operation. > > Our experience with Sodtrack has been very positive. We needed to scale installation and assembly services while maintaining a consistently high-quality experience in customers' homes. Sodtrack was implemented in two months and helped us automate service coordination, technician assignment and customer communication while providing real-time visibility across the operation. After one year, we had tripled annual service volume, increased technical-team productivity by 32% and improved NPS by 20 points. The platform has allowed us to grow without losing control of service quality. ----- ### "A scalable platform for managing nationwide assistance operations" — 5.0/5 > **Maricella** | *30 August 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: What we value most is the operational control Sodtrack gives us across a nationwide assistance network. We can coordinate technicians in real time based on location, availability and skills, manage external providers, monitor SLAs and maintain visibility of every active case. The AI Agent also allows customers to view available services and schedule assistance through WhatsApp 24/7, reducing dependency on after-hours call centers. > > **Cons**: Building an in-house nationwide assistance operation required careful process definition, provider onboarding and initial configuration. This demanded close coordination during the early stages, but it created the operational foundation we needed to scale without losing visibility or service quality. > > Our experience with Sodtrack has been very positive. We used the platform as the operational backbone for bringing assistance services in-house and scaling them across Chile with a lean internal team. Sodtrack supports centralized dispatch, provider-network management, SLA monitoring and real-time visibility, while its AI capabilities extend coordination and customer self-service beyond business hours. This has helped us maintain a 4.7/5 customer rating, build reliable nationwide coverage and improve cost transparency, with approximately 25% cost optimization compared with the previous fixed portfolio model. ----- ### "A reliable platform for managing mission-critical field operations" — 5.0/5 > **Victoria** | *29 August 2026* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The combination of reliability, flexibility and real-time operational visibility. We can see technicians and vehicles in the field, assign resources based on location and availability, capture evidence and materials directly from the mobile application, and maintain complete traceability of every emergency. Sodtrack has also proven capable of supporting a high-volume, time-critical operation with excellent platform stability. > > **Cons**: Because the platform is highly configurable, some advanced workflows require an initial period of definition and configuration together with the Sodtrack team. Once those processes are established, however, the flexibility becomes one of the platform's main advantages. > > Our experience with Sodtrack has been very positive. We implemented the platform to manage emergency field operations across Chile, where reliability, response times and operational visibility are critical. The implementation was fast and the platform scaled from zero to thousands of emergency services in a short period of time without compromising stability. Today, Sodtrack gives our control tower real-time visibility of technicians and vehicles, supports the complete execution of each emergency in the field, and provides the traceability required for a highly regulated operation. The ability to integrate with SAP and adapt the platform to our operational processes has also been particularly valuable. ## Links - [View on Capterra](https://www.capterra.co.nz/software/1112843/Sodtrack) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data