---
description: Learn more about Remi price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Remi Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Remi](/software/1112460/Remi)

# Remi

Canonical: https://www.capterra.co.nz/software/1112460/Remi

> AI receptionist for South African and UK service businesses: answers calls 24/7, books appointments, texts back missed calls.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Remi?

Small and mid-size service businesses in South Africa and the UK that run on calls and bookings: clinics, dental, physio, care, salons, hotels, trades and practices.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Remi

## Commercial Context

- **Starting Price**: ZAR 1,900.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Remi is priced locally in South Africa (rand) and the United Kingdom (pounds). All plans are monthly, with a free one-week trial and done-for-you setup.

Remi · Basic: R990 / £49 per month. Messaging-only AI receptionist (WhatsApp and SMS bookings, reminders, FAQs). No phone answering.
Remi · Lite: R1,900 / £89 per month. AI phone receptionist, 500 talk-minutes included.
Remi · Complete: R6,500 / £329 per month. Everything, 2,500 talk-minutes included, plus invoice chasing, deposits, memberships, staff admin, email handling and the growth engine.
PaidUp (invoice chasing only): R299–R999 per month in South Africa, from £19 per month in the UK.

Extra talk-minutes above the allowance: R1.85 per minute (South Africa) or 15p per minute (UK). Businesses keep their existing phone number.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: South Africa, United Kingdom

## Features

- Autonomous Task Execution
- CRM
- Chatbot
- Communications Management
- Customer Database
- Dashboard
- Data Security
- Email Management
- Inquiry Routing
- Knowledge Base Management
- Multi-Channel Communication
- Natural Language Processing
- Reporting/Analytics
- Speech Recognition

## Integrations (10 total)

- Acuity Scheduling
- Cliniko
- Google Calendar
- PayPal
- Paystack
- QuickBooks Online
- Sage Accounting
- Stripe
- WhatsApp
- Xero

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)
- [AI Agents for Customer Support](https://www.capterra.co.nz/directory/34696/ai-agents-for-customer-support/software)
- [Virtual Assistant Software](https://www.capterra.co.nz/directory/33535/virtual-assistant/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3494 reviews)
3. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [Fin](https://www.capterra.co.nz/software/1077853/Fin) — 4.5/5 (1153 reviews)

## Reviews

### "1-2-3 up my availability" — 5.0/5

> **Anthony** | *15 October 2026* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: I like the natural voice and friendliness with efficiency. Also very economical system with great back up service if needed. I can also track the activity. Makes business sense
> 
> **Cons**: nothing really, just the newness of the concept blows my mind. The approach and ability to understand the offering was v professional - did not feel like AI
> 
> onboarding was seamless, and it was attached to my business in no time. Everything is monitored and easily accessible for me to track the results

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1112460/Remi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10056927/Remi/> |
| en-AE | <https://www.capterra.ae/software/1112460/Remi> |
| en-AU | <https://www.capterra.com.au/software/1112460/Remi> |
| en-CA | <https://www.capterra.ca/software/1112460/Remi> |
| en-GB | <https://www.capterra.co.uk/software/1112460/Remi> |
| en-IE | <https://www.capterra.ie/software/1112460/Remi> |
| en-IL | <https://www.capterra.co.il/software/1112460/Remi> |
| en-IN | <https://www.capterra.in/software/1112460/Remi> |
| en-NZ | <https://www.capterra.co.nz/software/1112460/Remi> |
| en-SG | <https://www.capterra.com.sg/software/1112460/Remi> |
| en-ZA | <https://www.capterra.co.za/software/1112460/Remi> |

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