---
description: Learn more about Genaya price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Genaya Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [Genaya](/software/1110319/Genaya)

# Genaya

Canonical: https://www.capterra.co.nz/software/1110319/Genaya

> Genaya is customer engagement software that unifies scheduling, billing, payments, and AI capabilities in one connected system.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Genaya?

Genaya is built for small and mid-sized service businesses that want to manage their entire operation from a single platform.

## About the vendor

- **Company**: Genaya

## Commercial Context

- **Starting Price**: US$79.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Genaya is priced per organization with three monthly plans: Individual at $79/month, Pro at $199/month, and Business at $399/month. Every plan includes the core platform: scheduling, client management, estimates and invoices, online payments, the built-in business phone, and analytics. Higher plans add payroll, the client portal, call recording with AI notes, custom roles, the commission engine, and API access, along with more included seats and usage. Calling, texting, and AI usage beyond the included amounts is billed transparently from a prepaid usage wallet, so there are no surprise overage invoices. Optional add-ons include the AI Receptionist and extra seats, companies, and phone numbers. Full details at genaya.com/pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Billing & Invoicing
- Contact Management
- Data Import/Export
- Interaction Tracking
- Inventory Management
- Lead Management
- Marketing Automation
- Mobile Access
- Performance Metrics
- Project Management
- Quotes/Estimates
- Reporting & Statistics
- Task Management
- Time & Expense Tracking
- Vendor Management
- Workflow Management

## Integrations (16 total)

- CallRail
- Facebook Apps and Tabs
- Facebook Business Suite
- Housecall Pro
- Instagram
- Jobber
- Pipedrive
- QuickBooks Online
- ServiceTitan
- Slack
- Square Appointments
- Square Banking
- Stripe
- Workiz
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Management Software](https://www.capterra.co.nz/directory/30532/business-management/software)

## Related Categories

- [Business Management Software](https://www.capterra.co.nz/directory/30532/business-management/software)
- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Alternatives

1. [MYOB Acumatica](https://www.capterra.co.nz/software/179531/myob-advanced) — 4.1/5 (77 reviews)
2. [HARMONiQ](https://www.capterra.co.nz/software/161163/micronet-distribution-software) (0 reviews)
3. [Total Synergy](https://www.capterra.co.nz/software/23086/synergy-aec) — 4.4/5 (34 reviews)
4. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23600 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18807 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1110319/Genaya)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054858/Genaya/> |
| en-AE | <https://www.capterra.ae/software/1110319/Genaya> |
| en-AU | <https://www.capterra.com.au/software/1110319/Genaya> |
| en-CA | <https://www.capterra.ca/software/1110319/Genaya> |
| en-GB | <https://www.capterra.co.uk/software/1110319/Genaya> |
| en-IE | <https://www.capterra.ie/software/1110319/Genaya> |
| en-IL | <https://www.capterra.co.il/software/1110319/Genaya> |
| en-IN | <https://www.capterra.in/software/1110319/Genaya> |
| en-NZ | <https://www.capterra.co.nz/software/1110319/Genaya> |
| en-SG | <https://www.capterra.com.sg/software/1110319/Genaya> |
| en-ZA | <https://www.capterra.co.za/software/1110319/Genaya> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Genaya","description":"Genaya is business operations software that combines customer engagement, scheduling, billing, payments, analytics, and AI in one platform. It integrates tools like calls, SMS, website chat, and an AI receptionist for automated inquiries. Scheduling features include team coordination, location mapping, and tracking unscheduled work, while appointment management handles booking, assignment, and tracking. Financial tools cover estimates, invoices, and card or ACH payments. Automation triggers actions like messaging or task assignments, and analytics offer insights into calls, performance, and trends. The AI assistant identifies risks and inefficiencies, while role-based access ensures data security. A mobile app mirrors the desktop workspace for field operations. The platform follows a four-stage workflow: customer engagement, operational execution, governance, and growth analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6832e6f6-6653-41ca-a89a-3b616be83675.png","url":"https://www.capterra.co.nz/software/1110319/Genaya","@id":"https://www.capterra.co.nz/software/1110319/Genaya#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.co.nz/software/1110319/Genaya#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Genaya?","@type":"Question","acceptedAnswer":{"text":"Genaya is business operations software that combines customer engagement, scheduling, billing, payments, analytics, and AI in one platform. It integrates tools like calls, SMS, website chat, and an AI receptionist for automated inquiries. Scheduling features include team coordination, location mapping, and tracking unscheduled work, while appointment management handles booking, assignment, and tracking. Financial tools cover estimates, invoices, and card or ACH payments. Automation triggers actions like messaging or task assignments, and analytics offer insights into calls, performance, and trends. The AI assistant identifies risks and inefficiencies, while role-based access ensures data security. A mobile app mirrors the desktop workspace for field operations. The platform follows a four-stage workflow: customer engagement, operational execution, governance, and growth analytics.","@type":"Answer"}},{"name":"Who Uses Genaya?","@type":"Question","acceptedAnswer":{"text":"Genaya is built for small and mid-sized service businesses that want to manage their entire operation from a single platform.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1110319/Genaya#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Management Software","position":2,"item":"/directory/30532/business-management/software","@type":"ListItem"},{"name":"Genaya","position":3,"item":"/software/1110319/Genaya","@type":"ListItem"}]}]}
</script>