---
description: Learn more about Avianya AI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avianya AI Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Avianya AI](/software/1110288/Avianya-AI)

# Avianya AI

Canonical: https://www.capterra.co.nz/software/1110288/Avianya-AI

> Cloud-based messaging platform unifying WhatsApp, Meta Ads, Instagram DM, RCS, SMS, and email with AI chatbots and a shared inbox.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Avianya AI?

Small and medium-sized businesses in India, including e-commerce retailers on Shopify. Suited for businesses running Meta advertising and managing customer communication across multiple channels.

## About the vendor

- **Company**: Avianya AI

## Commercial Context

- **Starting Price**: ₹0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- CRM
- Chatbot
- Content Management
- Customer History
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- Template Management
- Third-Party Integrations
- Workflow Management

## Integrations (7 total)

- Meta for Business
- Rekart
- Shopify
- WhatsApp Business API
- WhatsApp Business Suite
- Zoho CRM
- Zoho Recruit

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)
- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2215 reviews)
2. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4090 reviews)
3. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3471 reviews)
4. [Qiscus](https://www.capterra.co.nz/software/1026338/qiscus) — 4.4/5 (7 reviews)
5. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16455 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1110288/Avianya-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054830/Avianya-AI/> |
| en-AE | <https://www.capterra.ae/software/1110288/Avianya-AI> |
| en-AU | <https://www.capterra.com.au/software/1110288/Avianya-AI> |
| en-CA | <https://www.capterra.ca/software/1110288/Avianya-AI> |
| en-GB | <https://www.capterra.co.uk/software/1110288/Avianya-AI> |
| en-IE | <https://www.capterra.ie/software/1110288/Avianya-AI> |
| en-IL | <https://www.capterra.co.il/software/1110288/Avianya-AI> |
| en-IN | <https://www.capterra.in/software/1110288/Avianya-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1110288/Avianya-AI> |
| en-SG | <https://www.capterra.com.sg/software/1110288/Avianya-AI> |
| en-ZA | <https://www.capterra.co.za/software/1110288/Avianya-AI> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Avianya AI","description":"Avianya AI is a cloud-based customer communication platform that brings WhatsApp, Meta Click-to-WhatsApp Ads, Instagram, and live chat into one shared inbox. Teams use it to manage customer conversations, assign chats, and track performance without switching between tools.\n\nAvianya AI helps businesses automate responses, run broadcast campaigns, and monitor agent activity through built-in analytics. It supports contact management, conversation tagging, and quick replies to keep teams organized.\n\nThe platform is best suited for small to midsize businesses in retail, e-commerce, and service industries where customer messaging volume is high and team coordination across channels is essential.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6711ea3-8a37-45f0-a612-f34e6d363425.png","url":"https://www.capterra.co.nz/software/1110288/Avianya-AI","@id":"https://www.capterra.co.nz/software/1110288/Avianya-AI#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.nz/software/1110288/Avianya-AI#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Avianya AI?","@type":"Question","acceptedAnswer":{"text":"Avianya AI is a cloud-based customer communication platform that brings WhatsApp, Meta Click-to-WhatsApp Ads, Instagram, and live chat into one shared inbox. Teams use it to manage customer conversations, assign chats, and track performance without switching between tools.Avianya AI helps businesses automate responses, run broadcast campaigns, and monitor agent activity through built-in analytics. It supports contact management, conversation tagging, and quick replies to keep teams organized.The platform is best suited for small to midsize businesses in retail, e-commerce, and service industries where customer messaging volume is high and team coordination across channels is essential.","@type":"Answer"}},{"name":"Who Uses Avianya AI?","@type":"Question","acceptedAnswer":{"text":"Small and medium-sized businesses in India, including e-commerce retailers on Shopify. Suited for businesses running Meta advertising and managing customer communication across multiple channels.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1110288/Avianya-AI#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Avianya AI","position":3,"item":"/software/1110288/Avianya-AI","@type":"ListItem"}]}]}
</script>
