---
description: Learn more about AI Agents for Customer Service price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AI Agents for Customer Service Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [AI Agents for Customer Service](/software/1109564/AI-Agents-for-Customer-Service)

# AI Agents for Customer Service

Canonical: https://www.capterra.co.nz/software/1109564/AI-Agents-for-Customer-Service

> Konecto builds enterprise AI voice agents that automate B2B call centers across logistics, finance, telecom, and retail.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses AI Agents for Customer Service?

Konecto serves large enterprises in logistics, finance, telecom, and retail that need to automate high-volume call center operations with AI voice agents.

## About the vendor

- **Company**: Konecto

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Brazil, Canada, France, Spain, United Kingdom, United States

## Features

- Dashboard

## Integrations (5 total)

- Genesys Cloud CX
- Oracle Service
- SAP Customer Experience
- Salesforce Service Cloud
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.nz/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3471 reviews)
2. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2215 reviews)
3. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [TeamSupport](https://www.capterra.co.nz/software/87908/teamsupport) — 4.5/5 (849 reviews)
5. [Talkdesk](https://www.capterra.co.nz/software/132852/talkdesk) — 4.5/5 (733 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1109564/AI-Agents-for-Customer-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054105/AI-Agents-for-Customer-Service/> |
| en-AE | <https://www.capterra.ae/software/1109564/AI-Agents-for-Customer-Service> |
| en-AU | <https://www.capterra.com.au/software/1109564/AI-Agents-for-Customer-Service> |
| en-CA | <https://www.capterra.ca/software/1109564/AI-Agents-for-Customer-Service> |
| en-GB | <https://www.capterra.co.uk/software/1109564/AI-Agents-for-Customer-Service> |
| en-IE | <https://www.capterra.ie/software/1109564/AI-Agents-for-Customer-Service> |
| en-IL | <https://www.capterra.co.il/software/1109564/AI-Agents-for-Customer-Service> |
| en-IN | <https://www.capterra.in/software/1109564/AI-Agents-for-Customer-Service> |
| en-NZ | <https://www.capterra.co.nz/software/1109564/AI-Agents-for-Customer-Service> |
| en-SG | <https://www.capterra.com.sg/software/1109564/AI-Agents-for-Customer-Service> |
| en-ZA | <https://www.capterra.co.za/software/1109564/AI-Agents-for-Customer-Service> |

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