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What Is Zoho People?

Affordable on-demand HRIS and recruitment solution with an employee portal, recruitment & resume management and much more. Zoho People lets you manage all your HR and benefits programs from a central location making it easier than ever to attract, retain and reward top talent.

Who Uses Zoho People?

Zoho People is an integrated HR Software solution designed to cater to the needs of small, medium and large businesses. Monthly plan starts at $1/employee/month.

Zoho People Software - Zoho People Onboarding Software
Zoho People Software - Zoho People Attendance Management Software
Zoho People Software - Zoho People Leave Management Software
Zoho People Software - Zoho People Learning Management System (LMS)
Zoho People Software - Zoho People Cases

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Reviews of Zoho People

Average score

Overall
4.4
Ease of Use
4.1
Customer Service
4.1
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Oladipo
Oladipo
Content writer in Nigeria
Verified LinkedIn User
Broadcast Media, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Zoho People Review

5.0 2 years ago

Comments: Excellent

Pros:

Zoho People is a software that offers complete and total HR services for organizations with all its amazing features such as document management, time-off management, employee database management, payroll integration, employee self-service, etc. Zoho people can be used in the various industries that exist all over the world. Industries like I.T. Media/Advertising, Finance, Healthcare, and Education. This software has a free mobile application that easily works on Android and iOS devices. I so much enjoy using Zoho People as it also offers a free trial version for new users who might want to test its capabilities for just 30 days.

Cons:

No single fault is displayed yet, it performs all its functions excellently.

Anonymous reviewer
Internet, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Centralization of task management in a single software.

5.0 2 months ago New

Comments: It is a fairly complete program, it has a good setup and when you start it it is easy to learn and use it, it has a good password saving system, I think it is a unique program and one of the best in terms of personnel management that I loved using it for this reason and perhaps in the future expand the investment in it.

Pros:

Zoho People is a human resource management platform that I also find useful at Chevron. I like how Zoho People centralizes all employee-related information, including time management, attendance tracking, vacation management and performance evaluation, it has a good design, it has a good work mode, it is pleasant In appearance, an excellent UI UX, otherwise for this reason I recommend it.

Cons:

I think that there are no major difficulties to be able to decide that Zoho has things that I dislike. I think that its problem-solving system is quite accurate. I think that I would refrain from giving a bad detail. I think that there is nothing bad that is worth talking about. .

Verified Reviewer
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

As usual with ZoHo - A good idea that's not working out

3.0 6 years ago

Comments: (I ran out of room in the "What did i like least) section.. so I'll continue here) The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending... Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me) Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...

Pros:

There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas.. Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees. As i'll describe below - these things don't actually pan out the way they should. Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems

Cons:

Zoho People is like every other Zoho software I have ever used - Too good to be true. What makes most of the zoho software so attractive seems to stem from two things... 1. The price is always fantastic 2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is) With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up. They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out. Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't. An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means. If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

Rexie
Company Owner in UK
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Very cost effective HR management tool

5.0 3 months ago

Comments: It includes all the sections and forms you would expect / require for general HR as well as linking to other Zoho software for recruitment, time management, learning etc so it is a good platform to collate all data within.

Pros:

This system was fast to set up, easy to navigate and had a lot of functionality for managing HR admin including tax and legal document records. Gave a professional first impression to new recruits for onboarding admin and also linked very easily into our recruitment process via integration with Zoho Recruit.

Cons:

It does not yet contain payroll running functionality for UK users. This is the only big missing puzzle piece for the Zoho software suite and would like to be able to stop using seperate software company for this as all the rest of our accounting is done through Zoho except payroll.

Katie
Co-owner in UK
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Solid and Dependable HR Solution for Our Retail Business

5.0 7 months ago

Comments: Zoho People has been a very dependable and well-performing HR tool for our retail business. We were able to set it up and sync with our other tools very easily as we're already using some of the other Zoho tools and the native integration doesn't take much time at all to set up. Other than that, all the modules are very well thought out and have a lot of advanced features that save you a lot of time, and it very rarely has performance issues like bugs and whatnot. I'd definitely recommend it to anyone looking for an online HR tool.

Pros:

As a small business, we were a bit concerned as to whether we'd have to pay way over budget to be able to implement a product like Zoho, but compared to most of the other tools we evaluated, Zoho offers very reasonable plans for small businesses like ours which has helped us reap the benefits without having to wait until we hire a couple dozen more people.

Cons:

It's a bit confusing when you're just beginning to use it. It would be good to have better onboarding to learn it quicker and help us explore new ways to use it compared to us discovering stuff on our own.