---
description: Learn more about Real IQ price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Real IQ Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Real IQ](/software/1107915/Real-IQ)

# Real IQ

Canonical: https://www.capterra.co.nz/software/1107915/Real-IQ

> Real IQ is an AI feedback platform that captures sentiment, themes, and satisfaction through voice conversations instead of surveys.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Real IQ?

CX leaders and HR managers at mid-sized B2B and B2C companies who are already collecting feedback but struggling with declining response rates and shallow data from traditional survey tools.

## About the vendor

- **Company**: Real IQ

## Commercial Context

- **Starting Price**: US$149.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- CSAT Survey Structure
- Complaint Monitoring
- Customer Experience Management
- NPS Survey Structure
- Survey/Poll Management
- Visual Analytics

## Integrations (12 total)

- ActiveCampaign
- Chargebee
- Customer.io
- HubSpot CRM
- Intercom
- Klaviyo
- Mailchimp
- Salesforce Service Cloud
- Shopify
- Stripe
- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)

## Alternatives

1. [Zoho CRM Plus](https://www.capterra.co.nz/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
2. [Zonka Feedback](https://www.capterra.co.nz/software/137773/zonka-feedback) — 4.8/5 (68 reviews)
3. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4086 reviews)
4. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (971 reviews)
5. [SurveyLegend](https://www.capterra.co.nz/software/156752/surveylegend) — 4.6/5 (965 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1107915/Real-IQ)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10052451/Real-IQ/> |
| en-AE | <https://www.capterra.ae/software/1107915/Real-IQ> |
| en-AU | <https://www.capterra.com.au/software/1107915/Real-IQ> |
| en-CA | <https://www.capterra.ca/software/1107915/Real-IQ> |
| en-GB | <https://www.capterra.co.uk/software/1107915/Real-IQ> |
| en-IE | <https://www.capterra.ie/software/1107915/Real-IQ> |
| en-IL | <https://www.capterra.co.il/software/1107915/Real-IQ> |
| en-IN | <https://www.capterra.in/software/1107915/Real-IQ> |
| en-NZ | <https://www.capterra.co.nz/software/1107915/Real-IQ> |
| en-SG | <https://www.capterra.com.sg/software/1107915/Real-IQ> |
| en-ZA | <https://www.capterra.co.za/software/1107915/Real-IQ> |

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