---
description: Learn more about Ser.vi price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ser.vi Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/32698/online-ordering/software) > [Ser.vi](/software/1105526/Ser-vi)

# Ser.vi

Canonical: https://www.capterra.co.nz/software/1105526/Ser-vi

> All-in-one restaurant platform: POS at 3% flat, free with online ordering + self-service, or standalone from $249/mo with marketing.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Ser.vi?

Independent table and counter service restaurants, pizza places, cafe's \& bars- owner-operators and GM's. 1-20 locations. Owners looking for POS with integration or online ordering and marketing

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ser.vi Worldwide

## Commercial Context

- **Starting Price**: US$249.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Ser.vi's core POS has no monthly software fee. In-person orders carry a 3% + $0.20 per-transaction fee (covers card processing); volume discounts and a cash discount program are available. For restaurants that want direct online ordering and marketing support, Ser.vi offers three optional monthly plans: Save \& Promote ($249/mo) for online ordering (5% customer-paid fee covers card processing), phone ordering with SMS, an SEO website, Google Ads, and delivery; Grow \& Retain ($449/mo) adds engagement programs, email marketing, a branded mobile app, retargeting ads, and a professional photoshoot; and Inspire \& Connect ($749/mo) adds professional social content, review responses, and custom campaigns. A branded mobile app can also be added to Save \& Promote alone for $99/mo. Separate social media management plans are available: Pro ($199/mo), Premium ($399/mo), and Max ($799/mo). No contracts — cancel any time.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Netherlands, United States

## Features

- Alerts/Notifications
- Customer Accounts
- Delivery Management
- Electronic Payments
- Inventory Management
- Mobile Access
- Online Ordering
- Online Payments
- Order Entry
- Order Management
- Order Tracking
- Point of Sale (POS)
- Reporting/Analytics
- Restaurant POS
- Separate Checks
- Table Management
- Website Personalisation

## Integrations (1 total)

- DoorDash for Merchants

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Online Ordering Systems](https://www.capterra.co.nz/directory/32698/online-ordering/software)

## Related Categories

- [Online Ordering Systems](https://www.capterra.co.nz/directory/32698/online-ordering/software)
- [Restaurant POS Software](https://www.capterra.co.nz/directory/30603/restaurant-pos/software)
- [Restaurant Management Software](https://www.capterra.co.nz/directory/20026/restaurant-management/software)

## Alternatives

1. [Lightspeed eCommerce](https://www.capterra.co.nz/software/211850/lightspeed-ecommerce) — 3.6/5 (21 reviews)
2. [Square Point of Sale](https://www.capterra.co.nz/software/154907/square-point-of-sale) — 4.6/5 (3042 reviews)
3. [Weebly](https://www.capterra.co.nz/software/135402/weebly) — 4.3/5 (1830 reviews)
4. [OpenTable](https://www.capterra.co.nz/software/17313/opentable-for-restaurants) — 4.7/5 (1322 reviews)
5. [Epos Now](https://www.capterra.co.nz/software/152638/epos-now) — 3.8/5 (730 reviews)

## Reviews

### "More orders, lower fees, and marketing I no longer have to think about" — 5.0/5

> **Jason** | *7 October 2026* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Two things stand out. First, being able to offer online ordering and delivery straight through our own website — we're averaging about $3,000 a month in direct orders, which is money we used to hand over to the third-party apps. Best of all, it hasn't cannibalized anything: our app orders and in-restaurant orders have held steady while our online orders keep climbing. Second, they handle our Google marketing. I don't pretend to understand all the analytics, but we're seeing more and more first-time visitors, and it's one more thing off my to-do list. Their support is also excellent — when we have an issue, I send a message and get an immediate fix.
> 
> **Cons**: Not much to complain about, I admit the marketing analytics go over my head, but to be fair, the Google marketing was never part of my routine to begin with.
> 
> Overall it's had a clear positive impact on the restaurant. Before Ser.vi, we were leaning on the third-party apps for online business and paying for it, and nobody here was doing anything with Google. Now we're taking orders directly through our website, about $3,000 a month worth, and bringing in more first-time visitors without losing the in-person orders we already had. The bottom line is we're getting more orders than before, support is fast and responsive.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1105526/Ser-vi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050121/Ser-vi/> |
| en-AE | <https://www.capterra.ae/software/1105526/Ser-vi> |
| en-AU | <https://www.capterra.com.au/software/1105526/Ser-vi> |
| en-CA | <https://www.capterra.ca/software/1105526/Ser-vi> |
| en-GB | <https://www.capterra.co.uk/software/1105526/Ser-vi> |
| en-IE | <https://www.capterra.ie/software/1105526/Ser-vi> |
| en-IL | <https://www.capterra.co.il/software/1105526/Ser-vi> |
| en-IN | <https://www.capterra.in/software/1105526/Ser-vi> |
| en-NZ | <https://www.capterra.co.nz/software/1105526/Ser-vi> |
| en-SG | <https://www.capterra.com.sg/software/1105526/Ser-vi> |
| en-ZA | <https://www.capterra.co.za/software/1105526/Ser-vi> |

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