---
description: Learn more about oChats.io price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: oChats.io Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [oChats.io](/software/1103443/oChats-io)

# oChats.io

Canonical: https://www.capterra.co.nz/software/1103443/oChats-io

> oChats.io is a cloud CRM that unifies WhatsApp, social media, and live chat into a single shared team inbox.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses oChats.io?

oChats.io is built for small to mid-sized businesses, e-commerce stores, customer support teams, and sales teams that rely heavily on messaging apps to connect with customers.

## About the vendor

- **Company**: oChats.io

## Commercial Context

- **Starting Price**: US$359.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2213 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3448 reviews)
3. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4081 reviews)
4. [HubSpot Service Hub](https://www.capterra.co.nz/software/182476/hubspot-service-hub) — 4.4/5 (190 reviews)
5. [Qiscus](https://www.capterra.co.nz/software/1026338/qiscus) — 4.4/5 (7 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1103443/oChats-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048098/oChats-io/> |
| en-AE | <https://www.capterra.ae/software/1103443/oChats-io> |
| en-AU | <https://www.capterra.com.au/software/1103443/oChats-io> |
| en-CA | <https://www.capterra.ca/software/1103443/oChats-io> |
| en-GB | <https://www.capterra.co.uk/software/1103443/oChats-io> |
| en-IE | <https://www.capterra.ie/software/1103443/oChats-io> |
| en-IL | <https://www.capterra.co.il/software/1103443/oChats-io> |
| en-IN | <https://www.capterra.in/software/1103443/oChats-io> |
| en-NZ | <https://www.capterra.co.nz/software/1103443/oChats-io> |
| en-SG | <https://www.capterra.com.sg/software/1103443/oChats-io> |
| en-ZA | <https://www.capterra.co.za/software/1103443/oChats-io> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"oChats.io","description":"oChats.io is a cloud-based CRM platform for managing conversations across WhatsApp, social media, and live chat channels. It consolidates messages into a unified inbox accessible by multiple team members, removing the need for shared devices or individual accounts. Built on the Meta WhatsApp Cloud API, it syncs contact info, message history, and pipeline status in real time. Features include conversation histories, duplicate contact merging, and chat transfers with internal notes. Workflow automation supports chatbots, inquiry routing, lead qualification, and contact tagging. The broadcast module enables personalized WhatsApp campaigns within Meta's guidelines. Supervisory dashboards track team performance, while permission controls manage user access. The system supports unlimited workspaces and contacts, with mobile apps for iOS and Android. Security measures include AWS hosting, encryption, and threat monitoring.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/441fca67-634f-4184-ab5b-e2948c4d6495.png","url":"https://www.capterra.co.nz/software/1103443/oChats-io","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1103443/oChats-io#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"359","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1103443/oChats-io#faqs","mainEntity":[{"name":"What Is oChats.io?","@type":"Question","acceptedAnswer":{"text":"oChats.io is a cloud-based CRM platform for managing conversations across WhatsApp, social media, and live chat channels. It consolidates messages into a unified inbox accessible by multiple team members, removing the need for shared devices or individual accounts. Built on the Meta WhatsApp Cloud API, it syncs contact info, message history, and pipeline status in real time. Features include conversation histories, duplicate contact merging, and chat transfers with internal notes. Workflow automation supports chatbots, inquiry routing, lead qualification, and contact tagging. The broadcast module enables personalized WhatsApp campaigns within Meta's guidelines. Supervisory dashboards track team performance, while permission controls manage user access. The system supports unlimited workspaces and contacts, with mobile apps for iOS and Android. Security measures include AWS hosting, encryption, and threat monitoring.","@type":"Answer"}},{"name":"Who Uses oChats.io?","@type":"Question","acceptedAnswer":{"text":"oChats.io is built for small to mid-sized businesses, e-commerce stores, customer support teams, and sales teams that rely heavily on messaging apps to connect with customers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"oChats.io","position":3,"item":"/software/1103443/oChats-io","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1103443/oChats-io#breadcrumblist"}]}
</script>