---
description: Learn more about BetterReviews price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BetterReviews Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [BetterReviews](/software/1100167/BetterReviews)

# BetterReviews

Canonical: https://www.capterra.co.nz/software/1100167/BetterReviews

> BetterReviews is a Shopify app that uses AI to guide customer conversations and generate detailed, photo-rich reviews for marketing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses BetterReviews?

Shopify DTC brands selling physical products — beauty, wellness, apparel, food, home goods, electronics. Best fit for stores doing 100+ orders/month that want richer reviews than standard apps collect

## About the vendor

- **Company**: BetterReviews

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Italy, Japan, Netherlands, Spain, United Kingdom, United States

## Features

- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.capterra.co.nz/directory/31024/review-management/software)

## Alternatives

1. [Opinew](https://www.capterra.co.nz/software/181008/opinew-product-reviews) — 4.8/5 (42 reviews)
2. [Okendo](https://www.capterra.co.nz/software/176189/okendo) — 4.9/5 (228 reviews)
3. [Reviewpro Reputation](https://www.capterra.co.nz/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
4. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1465 reviews)
5. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1205 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1100167/BetterReviews)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044838/BetterReviews/> |
| en-AE | <https://www.capterra.ae/software/1100167/BetterReviews> |
| en-AU | <https://www.capterra.com.au/software/1100167/BetterReviews> |
| en-CA | <https://www.capterra.ca/software/1100167/BetterReviews> |
| en-GB | <https://www.capterra.co.uk/software/1100167/BetterReviews> |
| en-IE | <https://www.capterra.ie/software/1100167/BetterReviews> |
| en-IL | <https://www.capterra.co.il/software/1100167/BetterReviews> |
| en-IN | <https://www.capterra.in/software/1100167/BetterReviews> |
| en-NZ | <https://www.capterra.co.nz/software/1100167/BetterReviews> |
| en-SG | <https://www.capterra.com.sg/software/1100167/BetterReviews> |
| en-ZA | <https://www.capterra.co.za/software/1100167/BetterReviews> |

-----

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