---
description: Learn more about ICTPBX price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ICTPBX Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [ICTPBX](/software/1098669/ICTPBX)

# ICTPBX

Canonical: https://www.capterra.co.nz/software/1098669/ICTPBX

> ICTPBX is open-source PBX software using FreeSWITCH, letting providers manage voice, fax, and communications on their infrastructure.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ICTPBX?

VoIP service providers, ITSPs, hosted PBX operators and telecom resellers selling voice under their own brand, plus MSPs and IT teams running an in-house phone system on their own Linux servers.

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$8,000.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: ICTPBX ships in two editions and there are no per-seat or per-extension charges in either one.&#10;&#10;Community Edition is free and open source under MPL 2.0. Download it from GitHub, install it on your own server and run it with no licence fee at any scale. It covers full PBX management, IVR, call queues, voicemail, internet fax over T.38 and FoIP, an in-browser WebRTC softphone, and CDR and call reporting. Support is through the community forum. If you would rather not handle the install yourself, professional installation, configuration and testing is a $400 flat fee.&#10;&#10;Service Provider Edition is a one-time $8,000 licence for one server. It includes everything in Community Edition plus multi-tenant architecture, white-label branding per tenant, role-based access control, quota and resource management, fax campaigns with fax-to-email, DNC list management, and advanced CDR reporting. Professional installation, configuration and testing is included, along with two weeks of priority support.&#10;&#10;Both editions are self-hosted, so you keep control of your own infrastructure and your own data.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Automatic Call Distribution
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Communication Management
- Conferencing
- Contact Management
- Customisable Reports
- IVR
- Queue Management
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- Third-Party Integrations
- Virtual Extensions

## Integrations (7 total)

- Bandwidth
- ICTCRM
- ICTContact
- Plivo
- Telnyx Suite
- Twilio
- Zoiper

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Cloud PBX Software](https://www.capterra.co.nz/directory/31102/cloud-pbx/software)

## Alternatives

1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (467 reviews)
2. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)
3. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (885 reviews)
5. [Google Voice](https://www.capterra.co.nz/software/210592/voice) — 4.5/5 (726 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1098669/ICTPBX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043412/ICTPBX/> |
| en-AE | <https://www.capterra.ae/software/1098669/ICTPBX> |
| en-AU | <https://www.capterra.com.au/software/1098669/ICTPBX> |
| en-CA | <https://www.capterra.ca/software/1098669/ICTPBX> |
| en-GB | <https://www.capterra.co.uk/software/1098669/ICTPBX> |
| en-IE | <https://www.capterra.ie/software/1098669/ICTPBX> |
| en-IL | <https://www.capterra.co.il/software/1098669/ICTPBX> |
| en-IN | <https://www.capterra.in/software/1098669/ICTPBX> |
| en-NZ | <https://www.capterra.co.nz/software/1098669/ICTPBX> |
| en-SG | <https://www.capterra.com.sg/software/1098669/ICTPBX> |
| en-ZA | <https://www.capterra.co.za/software/1098669/ICTPBX> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"ICTPBX","description":"ICTPBX is an open-source, multi-tenant PBX platform built on FreeSWITCH and unified via the ICTCore REST API. It operates on operator-controlled infrastructure, ensuring full ownership of tenant data, billing, and communications. ICTPBX integrates voice, Fax-over-IP, and Fax-to-Email, accessible through an Angular-based dashboard. Key PBX features include extensions, IVR menus, voicemail, call queues, and conferences. A WebRTC softphone enables browser-based calls without plugins, while zero-touch provisioning automates IP phone deployment. The platform enforces a four-level role hierarchy—Super Admin, Tenant Admin, Agent, and End User—secured with JWT RS256 authentication. Tenant isolation ensures dedicated PBX domains, with branding tools for per-tenant customization. Features include quota management, billing controls, fraud prevention, and SIP trunking for external connections. ICTPBX scales from a few extensions to thousands of seats without per-user licensing fees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e87b81db-16c1-49d6-805e-705dddfb37f5.png","url":"https://www.capterra.co.nz/software/1098669/ICTPBX","@id":"https://www.capterra.co.nz/software/1098669/ICTPBX#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"8000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux on premise"},{"@id":"https://www.capterra.co.nz/software/1098669/ICTPBX#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is ICTPBX?","@type":"Question","acceptedAnswer":{"text":"ICTPBX is an open-source, multi-tenant PBX platform built on FreeSWITCH and unified via the ICTCore REST API. It operates on operator-controlled infrastructure, ensuring full ownership of tenant data, billing, and communications. ICTPBX integrates voice, Fax-over-IP, and Fax-to-Email, accessible through an Angular-based dashboard. Key PBX features include extensions, IVR menus, voicemail, call queues, and conferences. A WebRTC softphone enables browser-based calls without plugins, while zero-touch provisioning automates IP phone deployment. The platform enforces a four-level role hierarchy—Super Admin, Tenant Admin, Agent, and End User—secured with JWT RS256 authentication. Tenant isolation ensures dedicated PBX domains, with branding tools for per-tenant customization. Features include quota management, billing controls, fraud prevention, and SIP trunking for external connections. ICTPBX scales from a few extensions to thousands of seats without per-user licensing fees.","@type":"Answer"}},{"name":"Who Uses ICTPBX?","@type":"Question","acceptedAnswer":{"text":"VoIP service providers, ITSPs, hosted PBX operators and telecom resellers selling voice under their own brand, plus MSPs and IT teams running an in-house phone system on their own Linux servers.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1098669/ICTPBX#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/31102/cloud-pbx/software","@type":"ListItem"},{"name":"ICTPBX","position":3,"item":"/software/1098669/ICTPBX","@type":"ListItem"}]}]}
</script>
