---
description: Learn more about instantKOM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: instantKOM Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [instantKOM](/software/1097645/instantKOM)

# instantKOM

Canonical: https://www.capterra.co.nz/software/1097645/instantKOM

> Conversational AI platform that enables businesses to manage chats, automate bots, and send newsletters via WhatsApp, SMS, and Signal.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses instantKOM?

instantKOM® caters to e-commerce, marketing agencies, financial services, healthcare providers, educational institutions, and media companies.

## About the vendor

- **Company**: instantKOM

## Commercial Context

- **Starting Price**: €99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, German, Spanish
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Chatbot
- Live Chat

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24103 reviews)
2. [Pipedrive](https://www.capterra.co.nz/software/132666/pipedrive) — 4.5/5 (3050 reviews)
3. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1781 reviews)
4. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1723 reviews)
5. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (808 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1097645/instantKOM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042783/instantKOM/> |
| en-AE | <https://www.capterra.ae/software/1097645/instantKOM> |
| en-AU | <https://www.capterra.com.au/software/1097645/instantKOM> |
| en-CA | <https://www.capterra.ca/software/1097645/instantKOM> |
| en-GB | <https://www.capterra.co.uk/software/1097645/instantKOM> |
| en-IE | <https://www.capterra.ie/software/1097645/instantKOM> |
| en-IL | <https://www.capterra.co.il/software/1097645/instantKOM> |
| en-IN | <https://www.capterra.in/software/1097645/instantKOM> |
| en-NZ | <https://www.capterra.co.nz/software/1097645/instantKOM> |
| en-SG | <https://www.capterra.com.sg/software/1097645/instantKOM> |
| en-ZA | <https://www.capterra.co.za/software/1097645/instantKOM> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"instantKOM","description":"instantKOM is a centralized messaging platform that simplifies customer communication across channels like WhatsApp, Telegram, Signal, Facebook Messenger, Instagram Direct, and SMS. It merges conversations into a unified inbox accessible via a web browser, removing the need for multiple apps. Automated chatbots handle inquiries, qualify leads, and send newsletters, while real-time chat translation supports international communication by converting messages into preferred languages.\n\nAI tools assist with newsletter creation and suggest responses to messages. Analytics track delivery, read, and interaction rates, and multi-user management with ticket-based systems enables team collaboration. Features include website widgets, QR codes for contact initiation, RSS feed integration, and API connectivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/485907f8-1fea-4e1a-82b5-63625929c48f.png","url":"https://www.capterra.co.nz/software/1097645/instantKOM","@id":"https://www.capterra.co.nz/software/1097645/instantKOM#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"99","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.co.nz/software/1097645/instantKOM#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is instantKOM?","@type":"Question","acceptedAnswer":{"text":"instantKOM is a centralized messaging platform that simplifies customer communication across channels like WhatsApp, Telegram, Signal, Facebook Messenger, Instagram Direct, and SMS. It merges conversations into a unified inbox accessible via a web browser, removing the need for multiple apps. Automated chatbots handle inquiries, qualify leads, and send newsletters, while real-time chat translation supports international communication by converting messages into preferred languages.AI tools assist with newsletter creation and suggest responses to messages. Analytics track delivery, read, and interaction rates, and multi-user management with ticket-based systems enables team collaboration. Features include website widgets, QR codes for contact initiation, RSS feed integration, and API connectivity.","@type":"Answer"}},{"name":"Who Uses instantKOM?","@type":"Question","acceptedAnswer":{"text":"instantKOM® caters to e-commerce, marketing agencies, financial services, healthcare providers, educational institutions, and media companies.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1097645/instantKOM#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"instantKOM","position":3,"item":"/software/1097645/instantKOM","@type":"ListItem"}]}]}
</script>
