---
description: Learn more about Imaradesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Imaradesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Imaradesk](/software/1097272/Imaradesk)

# Imaradesk

Canonical: https://www.capterra.co.nz/software/1097272/Imaradesk

> Imaradesk is a help desk software that streamlines tickets, automates workflows, and unifies customer conversations across channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Imaradesk?

ImaraDesk caters to customer support teams, IT service desks, help desk managers, customer experience professionals, and organizations focused on streamlining support operations.

## About the vendor

- **Company**: Imaradesk

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, Kenya, United Kingdom, United States

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Alternatives

1. [HaloITSM](https://www.capterra.co.nz/software/200140/haloitsm) — 4.7/5 (44 reviews)
2. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2212 reviews)
3. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (714 reviews)
4. [ManageEngine ServiceDesk Plus](https://www.capterra.co.nz/software/179501/manageengine-service-desk-plus) — 4.4/5 (231 reviews)
5. [Atera](https://www.capterra.co.nz/software/144309/atera) — 4.5/5 (448 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1097272/Imaradesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042485/Imaradesk/> |
| en-AE | <https://www.capterra.ae/software/1097272/Imaradesk> |
| en-AU | <https://www.capterra.com.au/software/1097272/Imaradesk> |
| en-CA | <https://www.capterra.ca/software/1097272/Imaradesk> |
| en-GB | <https://www.capterra.co.uk/software/1097272/Imaradesk> |
| en-IE | <https://www.capterra.ie/software/1097272/Imaradesk> |
| en-IL | <https://www.capterra.co.il/software/1097272/Imaradesk> |
| en-IN | <https://www.capterra.in/software/1097272/Imaradesk> |
| en-NZ | <https://www.capterra.co.nz/software/1097272/Imaradesk> |
| en-SG | <https://www.capterra.com.sg/software/1097272/Imaradesk> |
| en-ZA | <https://www.capterra.co.za/software/1097272/Imaradesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Imaradesk","description":"Imaradesk is a help desk software that centralizes customer support operations into one platform, combining ticket management, live chat, and self-service portals. It integrates email, web, social media, and phone communications, enabling teams to manage inquiries from multiple channels in a unified dashboard. The ticket system uses smart routing to assign requests based on skills, availability, and workload. Automation features include trigger-based rules, auto-responses, and a visual workflow builder to streamline processes. SLA management defines response targets, provides alerts, and automates escalations. Advanced analytics offer insights into performance metrics, while role-based access control ensures security. The knowledge base reduces ticket volume with searchable articles, and integrations with tools such as Slack and Salesforce enhance workflows. Enterprise-grade security includes SOC 2 compliance and encryption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c2cb605d-87fc-4e61-bb7b-fb690ed68f20.png","url":"https://www.capterra.co.nz/software/1097272/Imaradesk","@id":"https://www.capterra.co.nz/software/1097272/Imaradesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.nz/software/1097272/Imaradesk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Imaradesk?","@type":"Question","acceptedAnswer":{"text":"Imaradesk is a help desk software that centralizes customer support operations into one platform, combining ticket management, live chat, and self-service portals. It integrates email, web, social media, and phone communications, enabling teams to manage inquiries from multiple channels in a unified dashboard. The ticket system uses smart routing to assign requests based on skills, availability, and workload. Automation features include trigger-based rules, auto-responses, and a visual workflow builder to streamline processes. SLA management defines response targets, provides alerts, and automates escalations. Advanced analytics offer insights into performance metrics, while role-based access control ensures security. The knowledge base reduces ticket volume with searchable articles, and integrations with tools such as Slack and Salesforce enhance workflows. Enterprise-grade security includes SOC 2 compliance and encryption.","@type":"Answer"}},{"name":"Who Uses Imaradesk?","@type":"Question","acceptedAnswer":{"text":"ImaraDesk caters to customer support teams, IT service desks, help desk managers, customer experience professionals, and organizations focused on streamlining support operations.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1097272/Imaradesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Imaradesk","position":3,"item":"/software/1097272/Imaradesk","@type":"ListItem"}]}]}
</script>
