--- description: Learn more about NextPhone price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NextPhone Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Other Artificial Intelligence (AI) Software](/directory/34531/other-artificial-intelligence-ai/software) > [NextPhone](/software/1087966/NextPhone) # NextPhone Canonical: https://www.capterra.co.nz/software/1087966/NextPhone > NextPhone is AI receptionist software that answers calls around the clock, qualifies leads, and books appointments into calendars. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NextPhone? NextPhone caters to service businesses, law firms, contractors, HVAC companies, plumbers, electricians, and healthcare providers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Pure Labs ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, United States ## Features - Distinct AI Functionality - Niche Application - Specialized or Emerging Capabilities ## Integrations (10 total) - Calendly - Google Calendar - Housecall Pro - Jobber - Keap - Pipedrive - ServiceTitan - Slack - Zapier - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Other Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/34531/other-artificial-intelligence-ai/software) ## Alternatives 1. [UChat](https://www.capterra.co.nz/software/1022133/uchat) — 4.9/5 (73 reviews) 2. [Darwin AI](https://www.capterra.co.nz/software/1066034/darwin-ai) — 4.8/5 (17 reviews) 3. [Channel AI](https://www.capterra.co.nz/software/1084190/Channel-AI) — 4.8/5 (13 reviews) 4. [Botosynthesis](https://www.capterra.co.nz/software/1037628/botosynthesis) — 4.6/5 (19 reviews) 5. [Pansophy](https://www.capterra.co.nz/software/1083743/Pansophy) — 4.0/5 (6 reviews) ## Reviews ### "Easy to Set Up and Great for Managing Business Calls" — 5.0/5 > **Razvan** | *19 August 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: NextPhone is easy to set up and makes handling business calls much more efficient. The AI receptionist can answer common questions, capture caller information, and help route or manage calls without needing someone to be available all the time. I also like having call notes and conversation details in one place, which makes follow-up much easier. Overall, it saves time and helps us avoid missing important calls. > > **Cons**: There is a short learning period when setting up the AI and deciding exactly how you want calls and conversations to be handled. Some more advanced workflows may require a little fine-tuning, but once everything is configured, it works smoothly. > > My overall experience with NextPhone has been very positive. It has helped simplify how we manage incoming calls and reduced the amount of manual work involved in answering routine enquiries. The platform is straightforward to use, and the conversational AI feels practical rather than overly complicated. It has been especially useful for making sure customers receive a response even when our team is busy or unavailable. For businesses looking to automate phone handling while still keeping the customer experience professional, NextPhone is a useful solution. ----- ### "A Smart and Convenient AI Phone Solution" — 5.0/5 > **Anna Thea Princess** | *21 August 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about NextPhone is how it combines AI with practical customer service. It can answer calls 24/7, qualify leads, book appointments, and transfer calls to the right person when needed. I also like that it remembers returning callers and integrates with calendars and CRMs, which can save a lot of time and prevent missed opportunities. > > **Cons**: One thing I liked least is that it may take some time to fully customize the AI to match a business’s specific needs and communication style. > > I’m impressed with how convenient and efficient NextPhone is, especially in helping manage calls and ensuring customers are assisted promptly. ----- ### "Reliable AI Receptionist for Smarter Call Management" — 5.0/5 > **Reymond** | *19 August 2026* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about NextPhone is that it goes beyond simply answering calls. It can qualify leads, book appointments, remember returning callers, and integrate with your CRM. The 24/7 availability and ability to transfer complex calls to a human also make it feel like a practical replacement for voicemail and missed calls. > > **Cons**: A potential downside is that, since it relies heavily on AI, there may be occasional misunderstandings or situations where a human receptionist would handle a caller more naturally. I’d also want more transparency around pricing and customization before committing, even though NextPhone offers a 7-day free trial. > > My overall experience with NextPhone was positive. It was easy to use, helped ensure calls were handled promptly, and the AI receptionist made managing customer calls more convenient. I especially liked the 24/7 availability and appointment-booking capabilities. Overall, it’s a useful solution for businesses looking to reduce missed calls and automate routine phone interactions. ----- ### "Reliable AI Receptionist That Saves Time" — 5.0/5 > **Mohammad Hasibul** | *24 August 2026* | Sporting Goods | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, answers calls quickly, books appointments, handles common questions, and provides useful call summaries and notes. The CRM integrations are also very helpful. > > **Cons**: The AI could sound more natural in some conversations, especially during complex calls, but overall it works very well and saves time. > > My overall experience with NextPhone has been very positive. It saves time by handling calls, answering questions, qualifying leads, and scheduling appointments. I also like the call summaries and the ability to transfer important calls to a team member. ## Links - [View on Capterra](https://www.capterra.co.nz/software/1087966/NextPhone) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data