---
description: Learn more about Untapped price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Untapped Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/31462/social-work-case-management/software) > [Untapped](/software/1087027/Untapped)

# Untapped

Canonical: https://www.capterra.co.nz/software/1087027/Untapped

> Cloud-based CRM tool that helps nonprofits and government agencies track clients, coordinate across departments, and ensure compliance.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Untapped?

Nonprofits, government agencies, social service organizations, workforce development programs, and community impact initiatives.

## About the vendor

- **Company**: Untapped Solutions

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Case Notes
- Client Management
- Document Management
- Forms Management
- Goal Setting/Tracking
- Program Management
- Referral Management
- Reporting/Analytics
- Scheduling

## Integrations (3 total)

- Bonterra Apricot
- Bonterra ETO
- Case Managment Systems

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Social Work Case Management Software](https://www.capterra.co.nz/directory/31462/social-work-case-management/software)

## Alternatives

1. [CharityTracker](https://www.capterra.co.nz/software/132388/charitytracker) — 4.5/5 (1059 reviews)
2. [FAMCare](https://www.capterra.co.nz/software/55008/famcare-human-services) — 4.3/5 (20 reviews)
3. [Nookal](https://www.capterra.co.nz/software/190479/nookal) — 4.6/5 (89 reviews)
4. [SimplePractice](https://www.capterra.co.nz/software/130710/simplepractice) — 4.6/5 (2822 reviews)
5. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (843 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1087027/Untapped)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037792/Untapped/> |
| en-AE | <https://www.capterra.ae/software/1087027/Untapped> |
| en-AU | <https://www.capterra.com.au/software/1087027/Untapped> |
| en-CA | <https://www.capterra.ca/software/1087027/Untapped> |
| en-GB | <https://www.capterra.co.uk/software/1087027/Untapped> |
| en-IE | <https://www.capterra.ie/software/1087027/Untapped> |
| en-IL | <https://www.capterra.co.il/software/1087027/Untapped> |
| en-IN | <https://www.capterra.in/software/1087027/Untapped> |
| en-NZ | <https://www.capterra.co.nz/software/1087027/Untapped> |
| en-SG | <https://www.capterra.com.sg/software/1087027/Untapped> |
| en-ZA | <https://www.capterra.co.za/software/1087027/Untapped> |

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