---
description: Learn more about Customer Connect price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Connect Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Customer Connect](/software/1086544/Customer-Connet)

# Customer Connect

Canonical: https://www.capterra.co.nz/software/1086544/Customer-Connet

> Customer Connect is a customer engagement platform that drives repeat visits and revenue with automated SMS, loyalty, and reviews.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Customer Connect?

Customer Connect is used by retailers, restaurants, salons, gyms, service businesses, healthcare offices, dental offices, and corporate teams.

## About the vendor

- **Company**: Wholesale Payments

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Usage Based
- **Pricing Details**: Pricing plans and values are available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Campaign Management
- Communication Management
- Customer Experience Management
- Customer History
- Customer Portal
- Engagement Tracking
- Feedback Management
- Live Chat
- Loyalty Program
- Multi-Channel Communication
- Reporting/Analytics
- Rewards Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)

## Alternatives

1. [Zoho CRM Plus](https://www.capterra.co.nz/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Guusto](https://www.capterra.co.nz/software/186209/guusto) — 4.9/5 (3441 reviews)
4. [SumUp](https://www.capterra.co.nz/software/170673/sumup-air) — 4.5/5 (1470 reviews)
5. [OpenTable](https://www.capterra.co.nz/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1086544/Customer-Connet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037382/Customer-Connect/> |
| en-AE | <https://www.capterra.ae/software/1086544/Customer-Connet> |
| en-AU | <https://www.capterra.com.au/software/1086544/Customer-Connet> |
| en-CA | <https://www.capterra.ca/software/1086544/Customer-Connet> |
| en-GB | <https://www.capterra.co.uk/software/1086544/Customer-Connet> |
| en-IE | <https://www.capterra.ie/software/1086544/Customer-Connet> |
| en-IL | <https://www.capterra.co.il/software/1086544/Customer-Connet> |
| en-IN | <https://www.capterra.in/software/1086544/Customer-Connet> |
| en-NZ | <https://www.capterra.co.nz/software/1086544/Customer-Connet> |
| en-SG | <https://www.capterra.com.sg/software/1086544/Customer-Connet> |
| en-ZA | <https://www.capterra.co.za/software/1086544/Customer-Connet> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Customer Connect","description":"Customer Connect is a powerful customer engagement platform built to help businesses drive repeat visits, increase revenue, and simplify communication through intelligent text messaging and automation. Designed for everyday business owners, not marketers. The platform combines SMS campaigns, automated follow-ups, review generation, loyalty programs, and real-time conversations in one easy-to-use system. Instead of relying on manual outreach or hoping customers come back, businesses can create structured, automated workflows that consistently re-engage customers, request feedback, and turn first-time visitors into loyal regulars.\n\nWith built-in analytics, seamless customer sign-up tools, and a centralized inbox for one-to-one messaging, Customer Connect helps businesses capture more leads, respond faster, and never miss an opportunity. From promoting special offers and filling slow days to automating review requests and loyalty rewards, the platform focuses on practical tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6663ecba-c2de-49aa-bf9b-139b3f5f00ea.png","url":"https://www.capterra.co.nz/software/1086544/Customer-Connet","@id":"https://www.capterra.co.nz/software/1086544/Customer-Connet#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.capterra.co.nz/software/1086544/Customer-Connet#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Customer Connect?","@type":"Question","acceptedAnswer":{"text":"Customer Connect is a powerful customer engagement platform built to help businesses drive repeat visits, increase revenue, and simplify communication through intelligent text messaging and automation. Designed for everyday business owners, not marketers. The platform combines SMS campaigns, automated follow-ups, review generation, loyalty programs, and real-time conversations in one easy-to-use system. Instead of relying on manual outreach or hoping customers come back, businesses can create structured, automated workflows that consistently re-engage customers, request feedback, and turn first-time visitors into loyal regulars.With built-in analytics, seamless customer sign-up tools, and a centralized inbox for one-to-one messaging, Customer Connect helps businesses capture more leads, respond faster, and never miss an opportunity. From promoting special offers and filling slow days to automating review requests and loyalty rewards, the platform focuses on practical tools.","@type":"Answer"}},{"name":"Who Uses Customer Connect?","@type":"Question","acceptedAnswer":{"text":"Customer Connect is used by retailers, restaurants, salons, gyms, service businesses, healthcare offices, dental offices, and corporate teams.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1086544/Customer-Connet#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/10031/customer-loyalty/software","@type":"ListItem"},{"name":"Customer Connect","position":3,"item":"/software/1086544/Customer-Connet","@type":"ListItem"}]}]}
</script>